Question 2: How to supervise this work? At the same time, the quality, knowledge and skills of supervisors directly affect the sales performance and company image of terminal stores. First, the main points of supervision (festivals and non-festivals) Supervision Festival supervision is carried out in various festival activities, and the unified theme of the company is implemented at the terminal. In order to realize the unification, standardization and visualization of a brand, it is to make the theme of the activity play its due role in the terminal, strive to complete the company's planned goals, and improve the rhythm and integrity of the implementation of the activity. Non-holiday refers to going to terminal stores for supervision and inspection, guidance and training, etc. There are no festivals and promotions. Is to check whether the terminal stores are beautiful, unified and publicized during normal business. Whether there is a customer-oriented service concept. Whether there is a perfect sales team, and how the store's vision, system and promotion work are done. It is to improve the existing problems in ordinary work on the original basis. It is to strengthen staff skills upgrading, unified image building, standardized service concept and brand team awareness. The supervisor should achieve the following objectives: 1. A perfect supervision plan is needed before each departure. Draw up your own work goals and have a general understanding of the shops you will go to. Before going to the store, give a message to the store you want to go to, so that employees can be psychologically prepared. Supervisors should arrive at the mall before the event (to help them understand the mall before the event). 2. Hold a summary meeting on the night of arrival at the store (get to know each other, understand the current situation of the store, understand the quality and skills of employees, and explain and train the relevant contents of this activity). Let everyone have an impression of the implementation of the activity in their minds. Third, arrange the store according to the personnel, and arrange the day's affairs and goals on the second day of B; Start all kinds of preparations for the store before the event, so as to achieve a unified image, which can reflect the strong atmosphere of the event and the theme of the event: (Preparing in advance is helpful for the promotion of the event). Observe the performance of each colleague at work and make records. When receiving B, analyze and summarize the records of the day. First, please ask employees to personally summarize and understand their understanding of the day's work, and then analyze the work situation for everyone: arrange the work for the next day: (Because the next day is the first day of the activity, we should arrange the work items in advance) so that everyone can get ready. Fourth, the opening time B on the day of the event, first observe everyone's mental state. Boost everyone's morale and make a good start to the activity. In the implementation of the activity, we should improve our work together, report the performance progress to colleagues from time to time, and mobilize the store craze from time to time instead of mobilizing employees. 1. On the first day of the activity, everyone will be very tired, but we must make everyone feel tired, so the performance must be improved on the original basis and increase confidence. 2. summarize the problems in the activities every day, and digest the problems when you receive B on the same day, which is conducive to the display of the activities the next day. During the activity: I will give you some interesting, meaningful and unexpected surprises from time to time. 3. Do a good job in the progress of the activities, so that everyone can be more confident and participate more actively. So that everyone can complete their work goals in a happy and relaxed environment. Reflect a positive, rhythmic, United and friendly team! Five, if it is in the wild, strengthen the practice of basic knowledge, so that everyone can practice the training content every night. Let everyone not feel bored, very fulfilling, and work mentality is very relaxed. In other words, let everyone improve their business skills and make the store full of active atmosphere. Therefore, as a supervisor, we should strengthen self-skill training from time to time and learn fashion-related knowledge from time to time.
Question 3: How to supervise the supervision of supermarkets? I have been doing it for a year, and I have a lot to say. We are the agent of Procter & Gamble, and I am responsible for supervising all the promoters of Procter & Gamble brand in the supermarket. Damn, it looks glamorous, but it's actually a sad history. The advantage is that you don't have to work, the working hours are very casual and free ... The disadvantage is that the salary is low, often not as high as the promoters, and the work is tired. When a promoter is injured or stolen at work, you will be exhausted when you have to negotiate with the supermarket's internal security, and you will also be responsible for wages, statements and work clothes ... anyway, it is not easy. When I am under great pressure, the manager will still call important people at night 10. I am often busy making phone calls to 12 in the middle of the night, which makes me cry.
Question 4: How to be an excellent supervisor? Who is in charge?
In a broad sense, the name supervision can be applied to managers at all levels, as long as they have the responsibility to supervise and guide the work of others. Generally speaking, the supervisor refers to the director-level personnel in the organization.
Expectations of supervision from all walks of life
First, managers' expectations of supervision.
1. Can maintain staff discipline. I should be a model, be familiar with the regulations and urge employees to implement them. Let employees clearly understand the company's regulations. If employees make mistakes because they don't know the rules, they shouldn't be punished.
2. Finish the task on time. Supervision is to plan, organize, guide and supervise management functions, so that subordinate employees can complete their work tasks, thus achieving organizational goals.
3. Be able to solve the problem as far as possible within the scope of your power. When the company grants supervision, it is responsible for its own department and tries its best to solve the problem.
When you encounter an unsolvable problem, ask your boss for help. Only the supervisor of the messenger is incompetent.
5. Willing to accept an easy or difficult job. Don't look down on easy work, but obey the instructions of your superiors; Face up to the difficult work bravely, and never shirk or simplify the complicated things.
6. Be loyal to the company. This is the professional ethics, "eat the wealth of the monarch and bear the worries of the monarch"; Whether the supervisor is loyal to the company will subtly affect his subordinates, which is the basis of centripetal force.
7. Be innovative. In the front line of operation, the supervisor is more sensitive to the problems in operation than the superior, and should be good at finding problems. Any problems found in management should be seriously considered, and then constructive suggestions should be put forward to the boss for consideration.
8. Be tough if necessary. Don't be a good person, stick to principles and establish prestige.
Second, the expectations of subordinates for supervision.
1. Fair distribution of work, with work standards and clear instructions.
2. Provide guidance and training. The excellent performance of employees shows that their supervision work is excellent, which creates opportunities for subordinates and for themselves.
3. There are communication channels. Communication is not limited to giving instructions and listening to reports. Simple business attitude makes employees and supervisors far away, and every subordinate wants to communicate with his boss.
4. Give support and advice. Support for employees includes their work, confidence and even personal affairs, and provide constructive advice.
5. Let employees know their work progress. Let employees know their work achievements, mistakes, progress and retrogression. Employees' achievements should be praised anytime and anywhere, and retrogression cannot be avoided. Supervisors who never talk about their work performance with employees often make employees flinch and stop, because this is indifference to employees.
3. Colleagues' expectations of supervision
1. Support other supervisors. Colleagues cooperate with each other, support each other, do not intrigue, and eliminate the influence of all personal grievances.
2. Be honest with them. Write the word "sincerity", be honest with others, and don't cheat each other.
3. Exchange opinions with each other, maintain good communication and prevent estrangement.
4. Establish and maintain the image of the supervisor, respect each other, and don't gossip behind their backs. Degrade others and belittle yourself.
4. Family expectations for supervision
1. Don't bring the company's difficulties home. In particular, don't bring your dissatisfaction, complaints, difficulties and failures home to worry your family.
2. if you work hard, you can achieve something in your career, which is a reward for your parents and family.
The role of a good supervisor
The supervisor is also a leader.
Establish standards and ask subordinates to work according to them.
Distribute work fairly and distinguish what you want to do.
Which ones are assigned to subordinates?
Support employees and help them solve difficulties in their work.
Be responsible for the performance of employees, and can't pass the buck.
Be brave in facing problems and difficulties, be a general and a leader.
2. Supervision is also a model.
The words and deeds of the supervisor represent the policies of the company, and the subordinates understand the policies and systems of the organization through supervision.
The supervisor's words and deeds set an example for employees and led them to set an example to complete the work.
3. The supervisor is also a communicator.
Communicate the organization's objectives, systems and requirements to subordinates to ensure that employees know what to do and what not to do.
Discuss work with employees regularly and listen to their opinions. Frontline employees may have a better understanding of some things. The supervisor should be good at guiding, analyzing and deciding which one to adopt. For immature opinions, we should point out their infeasibility or shortcomings, encourage employees to think what the boss can't think of, do what the boss can't do, and point out what the boss can't see.
Tell the boss what happened and what others think about it. This is not a snitch, but a normal communication channel, because supervision is a bridge between grass-roots employees and senior managers, which is the responsibility of supervision.
Keep in touch with other supervisors
4. The supervisor is also a mentor.
Have a thorough understanding of the work to be done by employees ... >>
Question 5: How to be an excellent supervisor? As the name implies, supervision and guidance complement each other. Combining the two organically and making full use of them will effectively improve the execution. As a supervisor, first of all, you should have a ruler in your heart, and you should always be able to strictly check and supervise according to a unified scale. Your inspection scale is the scale of employees' work quality. Second, we must govern without mercy. Management system is the criterion to maintain an orderly working environment, which constrains everyone's behavior mercilessly and fairly. Therefore, we must strictly abide by and implement the management system and not let it exist in name only. Third, rewards and punishments should be clear and timely. Employees who perform well should be rewarded in time and praised sincerely. Mark Twain, a famous American writer, once said, "A compliment can be my food for ten days." Affirmation of employees can inspire others to make progress. If there is a problem that should be punished, it should be punished in time according to the system, so as to make an example for others and prevent recidivism. Moreover, we should analyze and summarize the problems in time and learn lessons. The "governor" is a ruler, always beating the backward steps and urging people to move forward. A good guide should be a mentor and friend to employees. First of all, we should be patient, persuasive and indoctrinate. Teach employees skills that they don't understand, teach employees knowledge that they don't understand, and correct any mistakes. In this way, our employees will continue to improve and mature. Secondly, we should set an example, be strict with ourselves and be an example for employees to learn. If you can't do it yourself, how can you be qualified to ask and blame others? As the old saying goes "fish begins to stink at the head", we can see the role of example. Third, we should respect and care for employees and infect them with our own personality charm. "The spring breeze turns into rain, moistening things silently." A good leader, with his excellent moral character, profound common sense, outstanding talent and good style, will form a great appeal to the leader, thus ensuring the successful and effective implementation of the leadership. Everyone has untapped potential and everyone can change it. A good supervisor should let everyone give full play to their own value, so as to effectively create the value of the company.
Question 6: What does market supervision do? It is to record the sales data of each sales point in your area every day and report to the regional manager in time. Including the management assessment of salesmen, the arrangement of salary, bonus and even mobile phone fee, the requirements at work, and whether the work clothes are worn as required. . . It depends on Lenovo's internal regulations. There are not many social activities, but many work links. . .
Question 7: How to be an excellent supervisor? An excellent marketing executive is a combination of angels and demons. To make people love and hate, on the one hand, he should be a good salesman and salesman's teacher, on the other hand, he should dare to face up to the problem and never give up! He should be as alert as a hound and have a keen sense of smell for market information; As an eagle, he can see through the existing problems; As agile as a cheetah, take measures as soon as problems are found; As a profound teacher, I can regularly train and guide salesmen and promoters! —— Marketing Director of a famous domestic food enterprise
Looking back on the whole process of my growth from salesman to marketing supervisor to regional manager and consultant, I concluded that to be an excellent marketing supervisor, I must do the following three words: honesty, diligence and practicality!
Positive: qi is positive, the waist is straight, and the waist is straight.
I remember when I was the marketing director of a famous domestic food enterprise, I visited Nanjing, Jiangsu Province, and found that a business director in this area had serious violations, which seriously damaged the image of the enterprise in the eyes of local distributors and retailers. As a market supervisor, I am deeply aware that if this problem is not solved in time, it will definitely become a disaster for a food enterprise in the future.
However, the dilemma is that the business supervisor is my senior and he is kind to me. He recommended me to enter this enterprise. Moreover, he also led my early business career, which should be regarded as my mentor.
Of course, he was happy to see me in charge, thinking that this problem was easy to handle. After three rounds of drinking, I will never forget his surprised expression when I pointed out the seriousness and consequences of the problems I found. "We are all our own brothers, so we can't let our big brother go!" I can't help it! ""Angkor, you're right. We've known each other since college. After entering the society, you gave me this opportunity to hold my hand. In my heart, you are both a senior and a friend, and I personally feel very grateful and respectful to you. However, this incident has done great damage to the company's image. You are a businessman, too. You must know that this incident is fatal to a food company. " Seeing my serious face, Angkor bowed his head helplessly.
I went on to say, "Angkor, as a marketing director, it is my duty to find and respond to problems, not to mention problems that are crucial to the development of the company. I must report to the headquarters." But you are my friend, and I know who you are. I can see that you were confused for a while. Do you think this is a good idea? It is pointed out that the main purpose of the problem is to solve it. I'm sure I'll report this problem to the head office. It's my duty, but we can handle it flexibly. First of all, you must stop all violations immediately. Second, you can write your own review report and submit it to the headquarters, but you can only be given one day. Third, you must take some measures at once to minimize the impact. I can cooperate with you in this respect. In addition, I will truthfully show your attitude and actions in my report. You have made so many contributions to the enterprise, I believe that the enterprise will definitely consider it comprehensively. Angkor, do you think there is a better way? "In this way, I not only maintained the responsibility of a marketing director, but also maintained a friendship.
Supervisory thinking:
To be a good market supervisor, the first condition is "positive". I think this "positive" contains two meanings: first, the mentality should be correct. Mentality determines everything. As a marketer, especially a market supervisor, you should not only supervise the market, but also face up to the problems, no matter how big or small. Guidance is also needed-provide relevant guidance and training for salesmen and promoters. The work is tedious, stressful and demanding in ability. Without a good attitude, it is absolutely impossible.
Second, be honest about things and people. As a market supervisor, there will always be some difficulties, which requires the market supervisor to be honest and independent, not easily influenced by external factors, and to deal with problems flexibly and actively with a responsible attitude towards enterprises and themselves.
Diligence: 5. Diligence and dedication, actions speak louder than words.
In my personal market supervision career, I think the word "diligence" is absolutely the first, and the five diligence must be achieved: brain diligence, leg diligence, hand diligence, eye diligence and oral diligence.
Brainware-When we search in the front line of the market, we often grasp the market information most intuitively and immediately, so this requires ...
Question 8: What does the operation supervisor do and how much is his salary? Thank you. Five points, Operations Director. There are five insurances and one gold, and the salary is divided into three levels according to the rank, primary, intermediate, advanced, and then the director. Working hours and performance are good, and the annual assessment is actually the leader's final say. There are quarterly awards, good starting plans, various plans, and general travel. The welfare is quite good, mainly dealing with salesmen and customers, as well as the back office work in the business area. The pay is good and there are many activities. !
Question 9: As a supervisor, how do you lead your team well? Social work is not a solo dance, it needs teamwork to bring about great changes. Each of our social workers is in a different team, which may be an ordinary member of the team or a leader of the team. Because a certain job, or a certain belief, is a kind of fate in itself, and everyone should cherish it. Unfortunately, not everyone knows how to manage a team. Improper team management often leads to internal friction, and even leads to team rupture and fruitless end. As the director-general or project director of a social work organization, you should not only straighten things out, but also unite and drive people. How do you lead and manage a team? This column will share some of my thoughts.
The main purpose of the team is to overcome the deficiency of individual thinking, strength, resources and experience, and rely on everyone's efforts to create satisfactory results. Therefore, any individual, no matter how powerful, should choose to put down in front of the team, put down his own opinions, throw himself into the arms of the team, and solve problems with the help of the wisdom of the group, but it is not easy to do this. As the executive director of the organization, I often hear some colleagues complain, "I think this is actually very bad, but there is no way." They all think so, so I have to give up! " In fact, it is difficult for me to tell who is right and who is wrong at this moment. I will just keep asking him, "So have you lost confidence in your team?" "Actually, I don't think they make any sense, but I really feel bad." Any individual who chooses to accept the opinions of the team is his own contribution to the team, which is followed by this "uncomfortable" feeling, and as an executive director, he needs to feel this, because the team will also bring "harm" while helping people. If these "injuries" are not cured for a long time, they will bury hidden dangers, and experienced team managers themselves have to assume the role of team therapists.
Teams are composed of people with different personalities and advantages, so it is necessary to determine the team role that best matches everyone, so as to carry out team division and integration. In the past, we overemphasized the concepts of "team interests are above everything else" and "individuals must obey the collective", which is not conducive to the long-term development of the team. It is not a good thing for a group that excessively suppresses individual interests. In my opinion, a group that can fully consider the individual wishes of team members will be more effective, so we must listen to and be sensitive to the individual needs of team members, and at the same time guide them to perceive the same goal of team development, so that the two can coordinate with each other.
The team should not only formulate goals, missions, rules and regulations, but also establish a benign cultural atmosphere, which is also the fighting spirit that enables the team to overcome difficulties. Excellent team leaders should be good at helping members build self-confidence, build their enthusiasm and ability to work efficiently, and make them feel that their contribution is worthwhile. The team never begrudges praise and encouragement, so learn to inject hope and positive energy into the team, especially when the newly formed team and team meet challenges and difficulties.
The team needs someone to take responsibility. As a team leader, we need to help our colleagues build an internal and external environment that makes them feel comfortable and have the strength to work. At the same time, encourage colleagues to participate in team decision-making, so that everyone can bloom in the team, observe and evaluate the details of team work, and constantly repair and improve the process of team work. Maybe you don't understand why we have to do so much, because our clients are our work teams. What else do you want to do? If you don't turn your attention to the team, maybe you haven't really changed your role, because you are already the leader of the team, so you have to do so, otherwise it will be difficult for you to get the support of your colleagues.
In my organization, I have been looking for and cultivating people who can manage and lead the team. I found that we all have our own strengths and weaknesses. Therefore, it is necessary for us to form a new team, that is, the management and leadership team of the organization to support and make up for each other and serve our organization. This may be the direction of our organization's efforts in the future, because we know that with the team, we have everything.
Question 10: What does the supervisor do and how to do it? The supervision of supermarkets is specifically responsible for the daily performance of the promoters of chain supermarkets, their sales situation and the handling of emergencies. The job is to take time to inspect the shop and communicate with the promoters. Thereby improving the sales target.