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Which department should I go to for education and training refund complaints?
To which department do you complain about the refund of education and training? Details are as follows:

Complain to the consumer association.

1, students have the right to choose to give up their studies, and the training institution stipulates in the contract that the fees cannot be refunded with "format clause" and "overlord clause".

2. There can be an agreement between the training institution and the trainees, but the agreement cannot violate the relevant laws and regulations.

3. Students or parents can provide payment basis and written materials to coordinate the refund.

Legal basis:

Article 4 Business operators and consumers shall follow the principles of voluntariness, equality, fairness, honesty and credibility. Article 5 The state protects the legitimate rights and interests of consumers from infringement. The state takes measures to ensure that consumers exercise their rights according to law and safeguard their legitimate rights and interests. The state advocates civilized, healthy, resource-saving and environment-friendly consumption patterns and opposes waste.

On the refund standard of training schools:

1. If the study plan cannot be completed due to school reasons, and the students request to drop out of school and refund the fees, the school shall refund the remaining fees;

2. Before the start of school, if students apply to the school for withdrawal or refund due to irresistible reasons, such as the formal admission notice or enlistment notice issued by various nationally recognized academic institutions, or due to serious diseases, accidental casualties, special family difficulties and other legitimate reasons, the school will deduct 5% of the handling fee and refund the remaining fees;

3. Be sure to read the contents of the agreement before signing the agreement, and advise consumers to keep evidence of rights protection. There is a refund agreement in the agreement, which is generally subject to the agreement concluded between the consumer and the merchant.