20 19 Experience of Logistics Understanding Practice (I) I. Practical Purpose
Learn the company's corporate culture and operation process, and deepen the understanding of the company; Strengthen the understanding of logistics knowledge and improve the knowledge theory system; In-depth practice, integrating theory with practice; Exercise the ability to analyze practical problems, cultivate serious and rigorous work style, and gain practical experience of logistics knowledge.
Second, the internship time
20 19 x month x day-now
Third, the practice method
Go deep into the team, observe, learn and practice.
Fourth, the internship location
Sinotrans Co., Ltd. xx Branch Logistics Operation Department Sales Department
Five, the internship content and harvest
(1) Logistics Operation Department
1. Understand the use of the company system and put it into practice. In this process, I learned the basic process of domestic logistics activities.
2. Participated in the meeting of business process reengineering of logistics department chaired by Deputy General Manager Bian, and had a three-hour meeting with representatives of logistics operation department and contract logistics department, focusing on the standardization and unification of logistics operation department's business process, the balance of interests and risks, the division of labor of logistics operation department members, and made a detailed analysis of domestic logistics operation process. This meeting deepened my understanding of the logistics process, and more importantly, I saw the strength of the team. At the meeting, everyone expressed their opinions, raised questions, discussed problems and solved them.
3. Based on the idea of more contact with the front line, I try my best to get some opportunities to contact the front line, such as assisting customers in inspection and visiting warehouses. In this process, I have a deeper understanding of the logistics process.
(2) Sales department
1. Visit customers with elders.
On the first day of entering the sales department, I couldn't wait to visit new customers with my predecessors. Although the performance is not very good, I have a certain understanding of visiting customers. I am going to work hard from the following aspects to play a positive role in accompanying my predecessors to visit customers.
First, pay attention to etiquette, respect customers and create a harmonious atmosphere;
Second, be familiar with business knowledge, so that customers will feel that we are professional and trust us more;
Third, because we sell logistics services, which are intangible, we sometimes need to refer to some successful cases or enterprises that customers are familiar with when introducing our services to customers, so we must understand the cooperation between our company and existing customers, so that when visiting new customers, talking about their familiar customers can enhance customers' trust in us and improve the success rate of visiting.
Fourth, read more books and magazines about economy and sales, especially read newspapers every day, learn about national and social information and news events, and visit customers. These are often the best topics.
Fifth, cultivate insight and grasp the interests of customers in time. If you have the energy, you can further investigate some customers worthy of tracking until you know everything about them and make them your good friends.
Sixth, consciously expanding one's personal network is more conducive to increasing information channels.
2. Make an appointment with potential customers by phone.
In order to let the seniors have more time and energy to run the market, I searched some company information online, and then called the person in charge of logistics as much as possible. The rest of the work was done by the seniors. In this process, I gained a lot:
First, all the seniors have taught me a lot of telemarketing skills and how to deal with unexpected problems, including how to bypass the front desk and how to make the other party interested in what you said. , enhanced my confidence in calling;
Secondly, after full preparation and repeated training, I overcame my nervous psychology, and now I can naturally talk with strange customers.
Third, when looking for customer contact information, you can browse some international trade networks, such as xx. Publishers usually leave contact information, and you can find the person in charge of logistics through them, which may be better than calling the front desk directly.
3. Attend sales meetings
At the sales meeting every Tuesday, I learned about the problems that are easy to occur in the sales process, the problems that need to be paid attention to, and the problems that must be focused on (such as company size, product type, shipment volume, transportation mode, company operation status, competitors).
20 19 practical experience in logistics understanding (2) after a semester of study (warehouse management and distribution center), we have a certain theoretical basis for the definition, basic functions and workflow of warehousing and distribution, but most of the knowledge we have contacted at school is theoretical knowledge and lack practical experience. In order to better adapt to work and study in the future, we will combine theory with practice to improve our practical ability. Two days of training ended in a blink of an eye. Looking back on these two days' training, I gained a lot, but I also saw some shortcomings. These two days' training made us more aware of the significance of effective combination of warehousing and distribution, and put what we learned into practice.
I. Introduction
1. Time: 20 19, x-x.
2. Location: xx Base, xx District, xx City
3. Object: xx Logistics Enterprise Group Co., Ltd.
4. Scope: warehouses A and B of xx Foundation.
5. Objective: Comprehensive training is an important part of the practical teaching system of logistics management specialty. Through students' comprehensive application of the learned theories and professional knowledge, we can observe and understand the related operations of cargo transportation and distribution in the logistics training warehouse, conduct comprehensive logistics training, and cultivate students' comprehensive skills in logistics management and specific logistics practice. Let students fully master the operational skills of purchasing, warehousing, transportation and distribution business management; Become an applied talent with all-round development in morality, intelligence and physique. It is mainly to combine the professional knowledge and skills learned to train practical ability, and to comprehensively understand, understand and master the professional knowledge learned and use it flexibly.
6. After that: the trainer showed us around the warehouse.
7. Methods used: Visit and learn.
8. Basic information and historical background of the respondents: Shanghai Logistics Group Co., Ltd., founded in 1994 and headquartered in Guangzhou, is the first enterprise group registered in the name of logistics with the approval of the State Administration for Industry and Commerce in China, the first professional company in China to provide comprehensive logistics services to customers by using modern logistics concepts, and the largest, most influential and leading third party in China at present. The company's goal: to build a world-class logistics enterprise. Pay attention to communication
9. Conclusion after investigation: A deeper understanding of the effective combination of warehousing and distribution in logistics management will improve work efficiency.
Second, the main body
In the training project of automated warehouse construction, we learned about and contacted automated warehouse. This is also the focus of this training, mainly to understand the working principle of automatic three-dimensional warehouse, understand the application of equipment in warehousing, warehousing and warehouse transfer, and master the operation of control system. In this training, the trainer took us to visit Baogong's warehouse B, and said that we can predict the market demand relationship according to the amount of goods stored in the warehouse. In the shelf area, the high delivery frequency is at the bottom and the low delivery frequency is at the top. The purpose of this is to improve the delivery frequency and work efficiency. The width between shelves is only1.7m, and only one forklift can work. The principle of "big in and big out" is adopted, especially for food, which pays the most attention to the entry and exit of batches, and those orders are distributed systematically. Finished products and exports must be delivered from the warehouse according to the order or export packing list, and the principle of "first in, first out" must be adhered to, especially for exports. In case of export, the box number and seal number on the packing list should be filled in correctly. In order to achieve FIFO, can you fill out a record sheet to record the quantity of each item in storage and the quantity produced on the same day, and write off the accounts with "FIFO" when leaving the warehouse and record the rest? In those shelves, we noticed that some containers were written with "10- 1-86", and the trainer explained to us that there were 86 goods in 10 roadway and 1 floor, which we couldn't learn in textbooks.
In the warehousing project, it is also divided into factory warehousing and provincial factories. Factory storage: goods are transported directly from the factory to cdc transit warehouse, and the goods are managed by customers. Record the codes and quantities of those products, and arrange about 15 trucks to transport the goods every day. If the products are deformed during handling or storage, the reasons should be found according to the quality inspection report, and the quantity of goods in and out of storage should be recorded in the storage register. Factories in other provinces: cars are transported directly, and photos may be taken during transportation, and then unloaded to customers and fed back to customers. The step of goods in the warehouse is to distribute goods to customers first, and then sweep them.
In the outbound project, the system will place an order, allocate the final goods, and after communicating with the customer, it can be transferred to the warehouse for warehouse receipt.
The difference between three-dimensional warehouse and plane warehouse: three-dimensional warehouse is large and orderly, but the transportation speed is not as good as that of plane warehouse, and the delivery efficiency is small and the working area is small. Generally speaking, the advantages of three-dimensional warehouse are greater than those of flat warehouse.
In the bar code technology training program, we carried out the operation of bar code equipment and mastered the operation methods of bar code production equipment, inspection equipment and reading equipment. At the same time, it is understood that the role of bar code in the whole logistics process can not be underestimated. Although the bar code is small, it runs through the whole logistics activity and is the key to contact all links and track goods.
In the training project of transportation dispatching, according to the actual case, the data is entered first, and then the vehicles are selected according to the provided goods, and the goods are reasonably distributed to ensure that each vehicle is fully loaded. If there is a shortage of vehicles, it is necessary to contact other enterprises to rent vehicles. In the whole process, we not only mastered the operation of the vehicle scheduling system, but also understood the whole process of logistics vehicle scheduling in reality.
In the electronic picking label training project, we operated the electronic picking system and the electronic label shelf, and learned the application mode and value of the electronic picking label in the logistics process. Master the operation of the system and the process of picking goods.
In the business and contract training project, I learned the ways and methods of obtaining customer information, mastered the establishment and maintenance of customer information, quickly and correctly entered customer information, made clear the meaning of each quotation fee item, and mastered the quotation operation process. Understand the modification of contract quotation time and location.
In the warehousing and distribution training project, it is mainly to input and maintain raw materials, spare parts and other materials needed for goods, and establish a perfect material database for customers. Only in this process did I get familiar with and master the whole operation process.
In the simulation, the operation and the whole workflow of the automatic three-dimensional warehouse system are basically mastered.
This training can be said to be quite successful, which makes each student have a more vivid and systematic understanding of logistics, makes us closer to reality and lays a foundation for future work.
Third, the end.
I found some problems during the training, and the following are my suggestions:
1. Corporate image is very important for the development of enterprises, so every enterprise pays great attention to its corporate image, preferring to spend more money to rent expensive and beautiful modern warehouses than to rent those old and shabby warehouses. So you can spend some money to transform the old warehouse and enhance the image of the enterprise itself, so that customers will be more willing to rent the warehouse.
2. When stocking and stacking goods, we should not only pay attention to temporary convenience, but also consider the convenience of shipment, so as not to delay customers' time. Therefore, the goods should be stacked according to the standard, neatly and reasonably, and avoid collapse.
3. In strict accordance with the requirements of warehouse management, contact the manufacturer in time for expired goods, and destroy them in time after receiving the commitment. Don't pile up in the warehouse, waste the volume of the warehouse, and don't put it with normal goods, which will give people a sense of disorder. To prepare another warehouse, so that those goods that cannot be destroyed at the moment have a place to store.
4. The categories of commodities should be clearly divided, such as food storage and daily necessities storage. If food and cosmetics are put together, if the packaging of cosmetics is damaged, its chemicals will pollute the hygiene of food.
5. Pay attention to the application of modern technology, regard computer application as a systematic project, and realize the networking of factories, sales and computer information.
6. Pay more attention to the cultivation of professional talents and improve the comprehensive ability and quality of employees. We should learn more from foreign advanced technology to make enterprises develop better.
At present, there are many problems faced by logistics centers, with more and more batches but smaller and smaller, which has caused a difficulty in logistics management. How to grasp the relationship among prenatal logistics, internal logistics and sales logistics in supply chain management? The profit of domestic logistics is too low, accounting for only 5%. How can we make a profit? Facing a series of problems, logistics centers have to learn more from foreign logistics strategies to improve the efficiency of their own enterprises.
Two days have passed, and through two days of comprehensive logistics training, I have learned a lot of knowledge that can't be displayed in textbooks, mastered the basic operation methods of various logistics equipment and software, deepened my understanding of logistics, and deeply felt that logistics has played a vital role in the whole national economy. It can be said that logistics runs through all aspects of our lives, and all material production is inseparable from logistics, so developing logistics is an indispensable part of socialist construction.
Through practical training, I have deepened my understanding of logistics management knowledge, enriched my knowledge of logistics management, and made me have a profound perceptual and rational understanding of logistics management. At the same time, due to the short time, I feel a little sorry. The understanding of some work in logistics management only stays on the surface, just watching people do it and listening to people talk about how to do it, but I can't personally feel and deal with some work, so I can't understand its essence. From this, I realized that to do a good job in logistics management, we should not only pay attention to the study of theoretical knowledge of logistics management, but more importantly, we should closely combine practice with theory. As a low-profit service industry, logistics management provides intangible services. Logistics management is an all-round and multifunctional management, and it is also an ordinary, trivial and hard service work.
20 19 practical experience in logistics understanding (3) as a young man who has just stepped into society, he knows nothing and has no social experience. But with the help of my colleagues, I quickly integrated into this new environment, which is very beneficial for me to enter a new job in the future. Besides, I also learned how to better communicate with others, how to better state my views, and how to convince others to agree with me. I believe these valuable experiences will become the most important cornerstone of my future success. Internship is a necessary experience for every college graduate. It enables us to understand the society in practice, learn a lot of knowledge that we can't learn in class, broaden our horizons, increase our knowledge, and lay a solid foundation for us to better serve the society in the future. During my internship, I learned a lot. Adults say that there are always many "characteristics" in the newly graduated students that make the boss of the company have a headache. Now I finally realize it myself. As a student before, my main job was to study; Now I am about to enter the society. Obviously, my identity has changed, and so has my natural center of gravity. Now my main task should be to gradually shift from study to work.
I have always believed that this internship has given me a lot of insights. Although it is very hard, I have gained a lot, and even think it will have a far-reaching impact on his future path, because I learned to be strong and persistent during my internship. This internship ended successfully, but I understand that I will meet many new things in my future work and bring me new experiences and new experiences. Therefore, I firmly believe that as long as I dig hard and try bravely, I will certainly have more gains and inspirations. Only in this way can I accumulate more rich knowledge and valuable experience for my future work and life. During the internship, although it was very hard, I learned a lot and was greatly inspired by this hard work:
1, laying a good foundation is very important; Because basic knowledge is the premise of work.
2. There is a certain distance between the actual work and the book knowledge, so we need to learn constantly at work. Even if the work you do after graduation corresponds to your major, you will still encounter many new knowledge that is not in your professional knowledge. Therefore, if you want to be competent, you must study while working, and gain more new knowledge through continuous learning. Only by further improving their comprehensive quality can they adapt to the demand for talents in today's society.
I learned to be friendly. As long as you are friendly to others in your future work, you will definitely leave a good impression and naturally get twice the result with half the effort.
4. Learn to fight. The road of life has ups and downs, just like a sports competition, there are joys and setbacks. It can stand the test and needs constant struggle. 2 1 century today, people's working and living standards are improving, and those who can't struggle will naturally be eliminated by society.
5, learned to be patient. I think "patience" is the basic skill for students to step into society. Everyone who has just come out to do things will suffer indignities. If they have no patience, they can easily quarrel with others, which makes them unable to work happily. Over time, tense interpersonal relationships will be formed, which will cause passivity and pressure on work and even make it impossible to work at all.
Life is beautiful and society is wonderful. I want to read this book carefully and thoroughly, because it records my history, because it casts my ability, because it refines my essence, because it corrects my attitude, because it guides me to the correct life path, establishes my correct outlook on life and lays a good foundation for me to step into society.
After this internship and shortcomings, I understand how to develop in the future, and I need to pay attention to strengths and avoid weaknesses. Set a goal and move on. Practice is the time for students to accumulate social experience, so practice is the only way for students to go to society. Although my internship has nothing to do with CNC major, I can also learn a lot from it, such as human body structure, pathogen analysis, health and other related medical knowledge. From this, I deeply realize that textbooks are only an illusory theory, not a practical truth. Therefore, no matter what occupation you are engaged in or what your work content is, you should study hard and learn to start from scratch until you enjoy the happiness of returning home with a full load. If you have something, you will lose, and if you have something, you will lose. I believe there are thirty-six experts, and one of them always belongs to me.
20 19 practical experience of logistics understanding (4) this is the first time that I have officially stepped into the society, set foot on my job and started a completely different life from the past. Go to work at the specified time every day, and finish the work tasks on time during work seriously, and don't be hasty and perfunctory. At any time, it is impossible to pay a huge price for a small mistake, and it is no longer something that can be solved by an apology and a apology book.
"All heroes are our generation. As soon as they entered the rivers and lakes, they were immediately urged. " With the change from school to social environment, people around you have completely changed their roles, teachers have become bosses, classmates have become colleagues, and their ways of getting along are completely different. In this great change, we may be confused and unable to adapt to the new environment immediately. We may not like the cruel competition between enterprises, and we can't stand the indifferent eyes and words between colleagues. Many times, I feel that I have not been reused by the leaders, and I have only done some unimportant chores, and my proposal or work has not been affirmed by the boss. When you can't make achievements, there will be pressure from all sides, glances from the boss and ridicule from colleagues. At school, there are classmates and teachers who care and support, and they just attend classes every day, which is very relaxed. As the saying goes, it is better to study for more than ten years than to work for one or two years. Although the internship time is not long, I have learned a lot from it, about being a man, doing things and learning.
In addition, it is also a compulsory course for internship to keep a correct attitude and learn to face jobs that you don't like. Because mentality determines the state of life, don't have such a sense of superiority as "how am I at school" or "I have a higher education than your current employees". To know that enterprises want practical talents, enterprises should see whether you meet their requirements. When the boss gives you a job, you may rarely "like it". Whether you can do something you don't want to do well is a sign of a person's maturity and an important factor in whether a person can succeed in life.
Working here, I learned that no matter what I do, I must start from the grassroots. Work is like building a house. If the foundation is not firm, the higher your house is, the more dangerous it is. There is also a building for the army, which also needs a lot of crying materials. These devices are just like what we learned in school. You should apply all this knowledge and accumulate it, so that it will become useful.
At the same time, I sincerely thank Red Star Hongxing Erke Gansu Branch for giving me such a precious opportunity to carry out this training, which laid a foundation for my theoretical knowledge, improved my professional understanding and successfully completed the internship.
Of course, I would also like to thank my mentor, Mr. xx, for his serious guidance and help. Teacher xx's profound knowledge, rigorous academic attitude and noble moral character of being responsible for students have benefited me for life.