It has been more than two months since I joined the company. Through in-depth understanding and communication with various departments and branches during this period, I basically have a certain understanding of our company's development and entrepreneurial history, corporate culture, management structure, system and operation mode. The most important thing is to read the company's previous large-scale promotion plans and store management materials, investigate competitors in the regional market at this stage, and personally participate in the planning of a series of promotion activities.
Sales is an art, which requires not only necessary theoretical knowledge, but also constant practice and summary to improve and become a sales expert.
1. Sales is an art to learn.
If I ask, if you only know that one enterprise has a demand for your products, but you are not familiar with the products of this enterprise at all, and even don't know the name of the person in charge, how sure are you that you can make this business? I'm afraid few people have confidence, which is understandable. Therefore, a seemingly simple marketing work contains such profound knowledge, not to mention other marketing methods!
2. It's better to send a gift than feelings. Be a man before doing business.
Sales should do their job well, treat customers as people who are very close to them and sell them the most suitable products. Of course, some people will ask: don't these people accept benefits? Of course not. The problem is that everyone will give benefits. This is nothing unusual, but only those who can give "feelings" at the same time can become excellent.
3, the vision must be long-term.
In the process of sales, especially after the transaction, you must be friends before selling the products. There are many salespeople who think they can do well in all aspects. It's actually quite simple. The smarter they are, the more modest they are. Some people, especially successful people, are very modest, because they understand a truth, the simplest truth of being a man, a broad mind and a loving mind, and regard themselves as the most ordinary people in front of anyone. On the other hand, overestimating yourself or praising yourself for no reason will lead to complacency. You will never become a sales master, and you will never earn a perfect tomorrow for yourself. The end result is that you will suffer for life.
4, eloquence is not important, it is important to let customers trust.
It is generally believed that people engaged in sales work must be eloquent and eloquent. But the master thinks it is important to win the trust of others. An excellent salesman in my heart should be smiling, approachable, full of affinity and confident in his eyes. This is the so-called image! Of course, good sales skills and solid professional knowledge are useful and necessary for mastering the whole market!
Contact with sales elites, you will soon find that most of them are psychologists, who can accurately judge the personality characteristics of the interviewees in a short time, and quickly formulate corresponding negotiation strategies according to the different personalities and needs of customers. There is no way to win the world. Only by adapting to local conditions can we improve the success rate. And these are also gradually exercised and summarized by them in actual combat.
20xx years faded away from youth and matured the mind; The success and failure of this year have told myself that only I know the ordinary things in this year, and the gains and losses in this year have passed away; What fluctuates is the mentality, which contributes to the future, and what remains unchanged is the dream; I know that I should better understand nature and myself, and I need to work hard to overcome my inherent defects. To integrate into the society and the team, we should not only maintain our own personality, but also refer to social standards; As the saying goes, "you can't get fat in one bite", then you must get fat in one bite; If you can't reach the sky in one step, then you need to realize your dreams when you were young step by step; Modesty, kindness, tolerance, studiousness, diligence, firmness and decisiveness are all indispensable qualities, so we must remind ourselves from time to time; Floating, hiding, listening to applause, enduring grievances; Human growth always goes through ups and downs. The past year has really taught me a lot and made me realize a lot.
For more than three months, with the help of my colleagues, I have learned a lot about telemarketing. Tell me about my experience during this period.
Telemarketing may also be the most difficult and challenging of all sales; Rejecting others always hurts my self-esteem. But I have to cross this threshold. To tell the truth, at that time I regarded myself as a hero who was "forced" to go to Liangshan. I call every day and make a lot of calls to let myself be rejected and learn to bear it. At first, it was with the help and edification of teachers, including a group of comrades, that I gradually got used to it. Others can do it, why can't I?
As a salesman, I feel a lot of pressure. When faced with the loneliness of leaving home alone, when faced with the frustration of not finishing the sales task, when faced with some unreasonable customers, once you lose your strong will, you can only escape from the marketing profession or live in a daze. Especially in telemarketing, we make at least 50 calls every day. If there are 16 working days every month, we will make 800 calls every month. It can be seen how many times we have to go through rejection, and the voice we hear the most is "rejection". If we can't motivate ourselves and each other, then we may face the cloud every day, don't want to make a phone call every day, and even feel miserable when we see the phone, because no one likes the feeling of rejection.
In the pursuit of success, you will inevitably encounter all kinds of difficulties, twists and turns, blows and disappointments. Few people in this world may have a pleasant journey all their lives, but most people, including many successful people, have suffered or are suffering from failure. In addition to having firm confidence in the goals you set at the beginning, you should go back from time to time to check whether your footprints have deviated from the track or taken more detours. If it has deviated, come back quickly, correct it quickly, summarize and review it irregularly, and ensure that the direction is always correct. As the saying goes: "A person who does not pursue progress is standing still"!
In retrospect, I still have many shortcomings and deficiencies in my work, especially carelessness. I forgot my name several times when I sent the fax and even forgot to bring my shoes when I went to the meeting. Finally, I borrowed them and they flew all over the sky. The details of such problems often occur in my life; I still can't face the problem on my own when I'm on the phone. When customers encounter problems, they are prone to panic and can't hold their ground calmly, so they just give the phone to the master or other colleagues. From this point of view, what I am doing now is very bad, including calling back. Now newcomers who have just arrived for less than a month can face these problems by themselves. I haven't been successful enough in this respect. I must try to get rid of this habit in the future, and I can't always rely on others.
Another point is that you can't distinguish between work and life at ordinary times. Trouble at work can sometimes be brought into life, and unhappiness in life can sometimes lead to a day's mood. Of course, this is definitely not good, because if you are in a bad mood, it will directly determine whether you can have a receipt to repay your hard work! Therefore, in our daily work and life, we should firmly believe that depressed patients will be more depressed if they find depressed patients. Be sure to find someone who is more successful and happier than yourself. His happiness is contagious and he will find strength and confidence.
Short experience in telemarketing. 3 growth, starting from my sales road.
From xx to xx, from school to work, from a sales company in xx to the beginning of self-growth. Because of sales, I understand that no matter what one does, it is impossible to succeed without hard work and effort. If you do anything, you will never do it better without your heart.
Since I set foot on the road of sales, although I don't feel much about my changes, my colleagues and classmates have found something from me. Because I have grown up and made progress. ...
First of all: my self-confidence is stronger than before. An excellent person often gives you the impression that he is very confident. Self-confidence is the first step to your success. Especially for a salesperson, you must believe in your potential. It's not that everyone will do well at first, but everyone should believe in their own potential, because most people only play their own 10% potential. In other words, there is still great potential in us that has not been brought into play. "The so-called ability, in a sense, is just a state of mind. How much you can do depends on how much you want to do. You are the kind of person you think. "
Second: the goal is clear. I can have a good standard to do everything I am doing. This is a feeling I've never felt before. Because you have a very firm goal, you will not give up your faith and your efforts. On the road to success, there are ups and downs and twists and turns, and many people will give up halfway. Only those who persist and have clear goals will see the beauty of the finish line.
Third: I have strong enthusiasm and initiative to do things by myself. In the market, salespeople have to do something meaningful every day, such as visiting customers one more time, making one more phone call, summing up the day's work and so on. And the increase in sales is a natural thing.
Finally, actually, I think; Success is just doing one thing right, and growth is the improvement of ability. Success may not necessarily make you grow, but salespeople must keep growing if they want to succeed.
Success is doing things right, and growth is doing things right.
Now I have been in xx Culture Company for more than two months, and I feel a lot. Here is a brief summary of my recent work and team situation, as well as my vision and prospect for future work.
First of all, let me talk about myself. I really didn't think I would do sales before, so first of all, I would like to thank the company for giving me such an opportunity. In less than three months, I got in touch with all kinds of people by telephone and exercised my expressive ability. My speech has gradually become less formal and blunt, and I can express myself in my own language instead of reading words word for word on paper as I did at the beginning.
Tell me more about your performance in these two months! I made xx calls, of which xx were intended customers, but actually I only made xx calls. I think there are many reasons for this result. First of all, I feel that my sense of responsibility for the goal is not very strong, and my work motivation is not very strong. Don't consider the long-term interests, just look at the present. This is actually not enough. I want to move towards high goals and high treatment! In short, I believe that the above points will change slowly with time, because I believe that time can change everything, and we must be "safe when we come"!
Through this period of work, I have to admit the great pressure of sales work. In the face of great pressure, I think personal mentality is very important, and the winner is the one who can persist until the end! Work happily every day, no matter whether you make a bill or not; Not issuing the bill now does not mean not issuing the bill in the future; As long as the goal is set and the mentality is right, the order is inevitable! It can be said that I have been thinking about these words in my mind and working hard every day! I always treat all kinds of customers and rejections with the most normal heart every day. I think if I can't accept this, I won't be qualified for this job. I just always regard it as a very common thing. Besides, there is no motivation without pressure! By the way, several people in our team have resigned recently. From the beginning of training to now, I have always thought that we are an organic whole, but now we have lost so many people, which is somewhat emotional and helpless! But after all, it is people's own choice, and no one can help it. Although we don't work together and have less chance to meet each other, our friendship will never change! Because all the roads are made by ourselves, as long as there are no regrets, it is enough!
Let's talk about the current team. Although they are gone, the atmosphere is still very lively. Everyone works hard before making progress. I can't fall behind. I want to catch up and move towards the goal! In addition, I would like to thank X for his help to everyone and me. Please rest assured that we will prove our strength with our performance. Time will change everything. With the accumulation of experience, everyone will become better!
Whether the past is good or bad, with the end of this month, a new month is about to begin. To be honest, my performance this month is not very good by comparison. As for the reason, I have summarized it myself. In the new month, I must achieve a performance of around xx within xx working days. Although the goal set is not high, I am confident to complete it! In order to achieve this goal, in addition to maintaining a correct attitude and persistence, the most important thing is to try to change the above shortcomings, absorb the strengths of others, insist on watching more excellent sales videos, and use your own words. In addition, we should communicate more with excellent partners at ordinary times, find out our own shortcomings in time and work hard to improve, and strive to move towards the goal! Faith and ideal are perfectly integrated, with high standards and strict requirements! Must be better than this month!
Guys, remember: we are the best! For our personal future, work hard! Because I believe that I am me, I believe that tomorrow, I believe that youth has no horizon! Everything depends on man, and man can conquer nature! It is enough to believe that you are the best!
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