With the expansion of enterprise production scale and the application of science and technology, the division of labor is more and more detailed and the cooperation is more and more extensive. The establishment of enterprise standardization system first requires you to clearly establish an enterprise standard system with technical standards as the main body, including management standards and work standards. What is the main purpose? It is an accurate distinction, quantification and standardization of technical requirements, management requirements and post operation requirements of production and operation management, so as to make the long-term sustainable development of enterprises easy to grasp, implement and test. The establishment of enterprise standard system mainly includes the following steps:
1. Establish enterprise standardization organization and staffing;
2. Enterprise standardization training;
3. Establish standardized management standards for enterprises;
4. Planning and planning of enterprise standardization work;
5. Formulation of enterprise standards;
6. Implementation of standards;
7. Supervision and inspection of standard implementation.
I. Organization and personnel of enterprise standardization
The establishment of enterprise standardization organization and the allocation of standardization management personnel should be the primary consideration to meet the needs of enterprises to carry out standardization work. Enterprise standardization involves all departments of enterprises and runs through all aspects of production, operation and management. It is a comprehensive management basic work of enterprise management. Enterprises should set up what kind of standardization management organization and how many standardization staff should be equipped according to the scale, complexity and standardization workload of their production and operation management.
1. enterprise standardization organization form
The first form: enterprises set up full-time and part-time institutions (such as standardization departments, departments and offices) to manage the standardization work of the whole enterprise under the leadership of top managers or management representatives. All functional departments and workshops have full-time and part-time standardization personnel who are responsible for the standardization work of their own departments and are led by enterprise standardization institutions in business.
The second form is to set up an enterprise standardization management committee with the top management of the enterprise as the director and the heads of all departments as the participants, which is responsible for the discussion, approval and decision-making of major standardization issues. The specific standardized office setting is the same as the first form. The enterprise standardization management committee is the highest leadership and decision-making body of enterprise standardization, and the major issues it decides are the enterprise standardization policies and objectives, the implementation of relevant policies and regulations, and the examination and approval of standardization plans, plans and important standards.
The third form: the enterprise does not set up a full-time standardization organization, but designates a functional department of the enterprise to be responsible for the standardization work of the enterprise, and sets up full-time or part-time standardization personnel to be responsible for the standardization work, and major issues are coordinated by enterprise leaders.
2. Division of labor in standard formulation and release
(1) In general, the formulation, implementation and supervision of enterprise management standards are led by the departments directly under the first manager of the enterprise (such as the general manager's office, the factory director's office or the enterprise management office), and the departments in charge of various management affairs are responsible; The formulation, implementation and supervision of enterprise technical standards shall be led by the department directly under the technical director or chief engineer of the enterprise (such as technical department and equipment department), and the department in charge of technical affairs shall be responsible; The formulation, implementation and supervision of enterprise work standards are led by the enterprise human resources department, and other offices and grass-roots units are responsible for their own work standards.
(2) Under normal circumstances, all standards should be reported to the Standardization Committee for discussion, consultation, revision and adoption, and approved by the standardization management organization; Technical standards shall be approved by the chief engineer or technical supervisor. The release order of enterprise standard system (including technical standards, management standards and working standards) is issued by the first manager of the enterprise.
3, the basic requirements of enterprise standardization personnel
(1) should have professional knowledge, standardization knowledge and work skills suitable for standardization work, and obtain standardization management certificate after training;
(2) Be familiar with and conscientiously implement the principles, policies, laws, regulations and rules of national standardization;
(3) enterprise standardization managers should be familiar with the present situation of production, technology, operation and management of enterprises and have certain knowledge of enterprise management;
(4) enterprise standardization management personnel should have certain organization and coordination ability, computer application and language expression ability.
Second, enterprise standardization training
There are two kinds of enterprise standardization training: external organization training and enterprise self-organization training. External training enterprises can send representatives to participate; If the enterprise trains itself, the relevant personnel of the enterprise shall participate.
Objectives and requirements of standardized training:
1. Leading cadres at all levels: training is required to familiarize them with national laws, regulations, principles and policies related to standardization, understand the basic knowledge of standardization, master the technical standards, management standards and working standards within their jurisdiction, and implement and apply them.
2. Full-time and part-time standardization personnel: The training of enterprise standardization management personnel should be mainly carried out by standardization departments with training qualifications recognized by standardization administrative departments, and they will take up their posts after passing the examination.
3. General manager and field workers: The basic requirement for them is to be familiar with and skillfully use the technical standards, management standards and work standards related to their jobs.
Third, establish standardized management standards for enterprises.
Enterprises according to GB/t 15496-2003 "Enterprise Standard System? Requirements "to develop standardized management standards, generally including the following contents:
1. Specify the standardization work system, organization, standardization work tasks, responsibilities, working methods and requirements;
2 to stipulate the working principles, working procedures and specific requirements for the formulation, revision and review of enterprise standards;
3. To stipulate the principles, methods, requirements, procedures and division of labor for the implementation of standards and supervision and inspection standards;
4. Specify the requirements for the collection, management and use of standards and standard information;
5. To stipulate the procedures and methods for implementing relevant standards at all levels;
6. Formulate standardized planning, planning contents, working procedures and requirements;
7. Clarify the tasks, objectives, methods and procedures of standardized training;
8. Specify the working procedures and requirements for the award of standardized achievements, etc.
Four, enterprise standardization work plan and plan
Make enterprise standardization work plan, the content of the plan is generally:
1. Formulate and revise the plans and schemes of enterprise standard projects;
2 plans and programs to adopt international standards and advanced foreign standards;
3. Standardized scientific research planning and planning;
4. Implement the standard project plan;
5. Standardized training plan.
Verb (abbreviation of verb) the procedure of setting enterprise standards
The general procedures for formulating enterprise standards are as follows:
1. Investigate and collect information from the following aspects.
(1) Current situation and development direction of standardization objects at home and abroad;
(2) the latest scientific and technological achievements;
(3) customers' needs and expectations;
(4) Statistics and technical data of production (service) process and market feedback;
(5) International standards, advanced foreign standards and technical regulations and relevant domestic standards.
2. Draft standard (draft for comments)
Generally, a standard drafting group should be set up before drafting the draft standard. The number and personnel participating in the drafting group should be determined according to the object of standard drafting, generally organized by backbone organizations with practical experience engaged in technical work or management positions.
The drafting team should sort out, analyze, compare and optimize the collected information, test and verify it when necessary, and then prepare the standard draft for comments and the standard writing instructions.
3. Write a standard draft.
Send the draft standard together with the standard compilation instructions to relevant units in the enterprise, and send them to relevant scientific research and design units, universities and users outside the enterprise for comments when necessary. The feedback opinions should be analyzed and studied one by one, and the choice should be decided, and the draft standard should be further revised to form the draft standard.
4. Review criteria
According to the standard complex procedures and the size of the area involved, joint trial or letter trial can be taken respectively. The review of enterprise standards should absorb the experienced engineering and technical personnel, management personnel and workers of the enterprise, and invite experts and users from other units to participate when necessary.
5. Prepare draft standards for approval.
6. Approval and publication
Implementation of intransitive verb standard
The implementation of standards is a very important link in the whole standardization activity, and the quality of standard implementation is directly related to the economic effect of standardization. Standard implementation is a planned, organized and measured activity of implementing standards, and it is a process of implementing standards in the production (service), technology, operation and management of enterprises. Generally speaking, the implementation of standards can be roughly divided into five steps: planning, preparation, implementation, inspection and summary.
Seven, the supervision and inspection of the implementation of standards
The supervision and inspection of the implementation of standards mainly includes: the supervision and inspection of the standardization administrative departments of governments at all levels and relevant administrative departments on the implementation of standards according to law and the supervision and inspection of enterprises themselves.
The supervision and inspection contents of the enterprise itself are as follows:
1. Implementation of implemented standards;
2. The implementation of internal technical standards, management standards and working standards;
3 enterprises to develop new products, improve products, technological transformation, the introduction of technology and equipment is in line with the requirements of standardized laws, regulations, rules and mandatory standards;
4. Self-evaluate the enterprise against the "standardized good behavior confirmation score", take corrective or preventive measures for unqualified items through internal audit, continuously improve the existing process or system, and apply for external confirmation of standardized good behavior when appropriate.
At present, many enterprises have established several sets of management systems according to market demand and their own development, such as ISO900 1, ISO 1400 1, OHSAS 1800 1, SA8000, etc. In the process of establishing enterprise standard system, how to deal with the relationship with these management systems is an unavoidable problem. If we insist on doing things independently, the enterprise file system will become bigger and bigger and more chaotic, and the number of duplicate, boycotted or contradictory files will increase day by day, which is the taboo of enterprise management. So be sure to pay attention to how to integrate the documents of each system. The above is a combination of years of personal experience and related network knowledge, but you need to be clear that the establishment of this system is not an effect that can be achieved in a short time, and it needs long-term persistence and revision to form an important system that truly conforms to the virtuous circle of enterprise development! Thank you for your trust!