(1) Formulate departmental operation plans, issue business indicators and booking tasks, pay close attention to the consumption of each box, and supervise the overall quality and image of Jiali's post.
⑵ Supervise the implementation of the marketing plan and adjust the plan according to the actual business situation.
⑶ Formulate the work flow and service standard of the marketing department, improve the work system, and do a good job in promoting the new model Jiali (1-2 group) every month.
(4) Be responsible for formulating and developing the comprehensive quality training plan for all managers in the marketing department.
5] Make a training plan for Jiali, and regularly train Jiali in ideas and professional service skills.
[6] Check the position of Jiali and provide timely and efficient service for the guests.
(7) gfd, who supervises and inspects Jiali, is required to take up his post.
Being patrol and check the progress of each area and box, and closely communicate with various departments.
(9) Manage and control the service quality of private rooms.
⑽ Handle the guest complaints of the day.
⑾ Responsible for the coordination of all departments, handle internal and external complaints, solve employee disputes, and constantly improve and improve the management level and service quality of all departments.
⑿ Establish good relations with guests and set up special public relations files for some guests.
The Talent Office of Yantai Municipal Committee took the lead in setting up a talent service alliance in 13 distri