There is no need to elaborate on the professional knowledge of the industry. As a general receptionist training, there are the following points to pay attention to: 1, politeness, when to speak, what to say, rules, the enterprise front desk can not help but know. 2. Good love is essential. Reception of people from various foreign units at the front desk, how to show the company's image, natural and graceful, needs love and kindness as the internal foundation, and needs to be reminded. It is difficult to get things done in the air without knowing people and doors, so training is needed in this respect. As for other basic knowledge of natural gas industry, it should also be carefully introduced in pre-job training.