Part I: Professional quality.

First, specialization is the only way for enterprises to integrate with the international community.

1. Core factors that determine the future development of an enterprise

2. Problems and root causes of enterprise vocational management in China.

3. Probe into the root causes of enterprise professionalization in China.

4. Four types of employees

Second, the professional management of modern enterprises

1. What is professionalism?

2. What is career management?

3. Professional management mode

4. Effective ways to improve the level of professionalism

5. Establish professional standards

Second, the professional code of conduct-dedication

1. Six factors affecting employee engagement

2. Gallup case-12 problem method

3. The road to success of professionalism

4. Five directions of dedicated staff training

Third, the coordination of personal development and career platform

1. The responsibility of managers is to help employees grow.

2. occupational character Nine-type Map

3. Situation analysis

4. Employee career management

Fourth, the improvement of professional ability.

1. Improve work efficiency with scientific workflow.

2. Establish a professional work module

3. Establish a company training system with the goal of employee professionalization.

Part II: Business Etiquette

First, business etiquette cognition

1. Specialization is the only way for enterprises to connect with the international community.

2. The core requirements of professional quality

3. Business etiquette and professionalism

4. The connotation and value of business etiquette

5. Business etiquette is the need of enterprise development.

Second, the application rules of business etiquette

1. Role orientation

2. Two-way communication

3. First round effect

4. Affinity effect

Second, dress etiquette in business situations.

1. Appearance and dressing

2. "Three T" principle

3. Manners: standing, sitting, walking posture, squatting,

train

Third, speech etiquette and telephone image

1. There are three main languages.

2. Three characteristics of workplace politeness language

3. Basic norms of language

4. Grasp the "real moment"

5. Visiting etiquette

6. Etiquette for answering the phone

7. Phone message skills

8. Telephone etiquette video teaching

V. Meeting etiquette

1. Introduction sequence

2. Several ways to shake hands

3. Etiquette of exchanging business cards

4. Reception etiquette for daily visits

train

Meeting etiquette of intransitive verbs

1. Internal communication of the company

2. Meeting communication with customers

3. Organization and security of important meetings