The store's grocery delivery is abnormal, so it is necessary to check the delivery reason, confirm the abnormal goods, contact customer service and replenish the goods. The specific operation method is as follows:

1. To check the reason for outbound, first of all, you need to determine the reason for abnormal outbound, whether there is employee misoperation or system failure. Abnormal outbound due to employee misoperation needs to be corrected and strengthened in time, and abnormal outbound due to system failure needs to be maintained in time and returned to normal as soon as possible.

2. Confirm abnormal goods. On the basis of checking the reasons for leaving the warehouse, it is also necessary to confirm the abnormal goods, determine the types, quantities, prices and other information of the goods, and make records.

3. Contact customer service. If you can't solve the problem of abnormal delivery by yourself, or need further treatment measures, it is recommended to contact the customer service staff who buy more food in time, report the abnormal situation to them and ask for help.

4. Replenishment: In view of the shortage caused by abnormal delivery, it is necessary to replenish the goods in time to ensure that the store can meet the needs of customers in time.