Second, explain the purpose of the interview and the benefits it brings to the parties. Many times, even if you introduce yourself and express your gratitude, the other person still doesn't trust you very much. At this time, you should tell the other person what you want and what he can get.
For example, I would say that it's not that everyone is not doing well, but that the company needs training. I want to know what you need for this training. I said, if you can talk more and let me know more about the company, this training will help you even more.
Third, if it is a one-on-one interview, it means that the other party must be kept secret. This is very important. You should emphasize that you are professional and have your own professional ethics. At the same time, I hope she will tell the truth and not make up stories.
Fourth, explain the time and emphasize that it will end on time and will not affect their work. It is very important to keep your promise. If it's late, but we haven't finished talking, we can decide whether to continue according to the wishes of the other party. In short, you must show your sincerity, respect and patience in the interview.
All the above four points are to maintain a relationship of mutual trust in the interview. In addition, in the process of interview, don't criticize, but dig and confirm in a neutral tone, which is the basis of successful interview.
In addition, at the end of the interview, the other party can summarize and confirm, and thank the other party for leaving a good impression.
Questioning skills in interview
The second main reason why employees have no results in interviews is that the questions asked by the interviewer are not clear enough for the other party to answer. When the other person starts to answer, you say, "that's not what I asked." Usually, the other person will be unhappy because you hold down the topic he likes to talk about, so when asking questions, be sure to be as specific as possible.
For example. In my MTP demand interview, I can ask, "What are your expectations for this training? You can also ask, "This MTP training is management training, which will not involve professional knowledge such as production planning and quality, but will focus on team management and communication skills, including communication with superiors, cross-departmental communication and how to communicate with subordinates. Can you tell me what challenges you hope this course can help you meet at work?
Problems have boundaries. I'm afraid the client's question involves too much. Anyway, you can answer it and you won't get the information you want. For example, students often say to me, Mr. Hou, I have been engaged in HR for many years, and now I am a little confused at work. What do you think I should do?
Such a question has no quality, so I can answer it any way. For example, I can say that you should work harder, study more, think clearly about your goals, be patient and so on.
If he changed the question, the effect would be much better. For example, the other party can ask, "I have been engaged in HR for 8 years and have been engaged in recruitment and training. Now I am the human resources director of the company, but I have recently encountered a bottleneck because I feel that there is no room for improvement. I haven't raised my salary for two years, and now I want to change to another company, but I have submitted my resume to other companies three times without any reply. I'm a little confused now. Do you think I should continue to wait for opportunities in my present company or change jobs? What should I do specifically? "
Asking questions is an important skill, and one or two articles can't be finished. But I want to talk about three main points:
First, frame the questions in advance. The specific way is to ask a specific question first and determine the direction of the question.
Second, ask closed questions first, then open questions. This will have a better matching effect. Please refer to the above questions for details. Please note that if you ask open-ended questions at the beginning, the other party may seriously digress. For example, if I directly ask my classmate "What are your expectations for this MTP training", she may say "I hope the boss can give us a raise after the training". In fact, it is because your questions are too general and you reply too much, which makes the questioner feel speechless.
Third, when asking questions, use flexible language as much as possible. For example, if you want to know the relationship between the other party and your boss, you can ask, "May I ask what is your usual relationship with your boss?" This kind of question is not as good as asking "What is your relationship with your boss?" Much better.