Legal analysis: 1. Have you signed a training contract with a training institution? If there is a contract, please read it carefully, especially the refund clause. 2. If the training institution collects fees in disorder or the charging standard is too high, you can complain to the price department. 3. If the training institution cheats consumers, it can complain to the industrial and commercial department or the consumers' association. 4. If the training institution violates the contract, it can bring a lawsuit to the court.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 29 When collecting and using consumers' personal information, business operators shall follow the principles of legality, justice and necessity, clearly state the purpose, manner and scope of collecting and using information, and obtain the consent of consumers. When collecting and using consumers' personal information, business operators shall disclose their collection and use rules, and shall not collect and use information in violation of the provisions of laws and regulations and the agreement of both parties.

Twenty-third operators should ensure the quality, performance, use and validity of the goods or services they provide under the normal use of goods or services; However, consumers already know that there is a defect before buying goods or receiving services, except that the existence of the defect does not violate the mandatory provisions of the law.