Safety Training Plan 1 I. Training Purpose
In order to enhance the service awareness, master rich knowledge of fire safety services and improve the overall awareness and quality of the security staff, training will be conducted from four aspects: public knowledge, fire knowledge, work flow and military physical training.
Second, training time.
Third, the training content:
Public knowledge, fire control knowledge, workflow, military sports training
Fourth, specific arrangements.
Based on the purpose of combining work and rest, the method of combining service consciousness, work flow, fire protection knowledge training with military physical training and military physical training has not only improved the ideological quality of employees, but also improved their physical quality. We must pay attention to both hands and be hard.
Division of training content of verb (abbreviation of verb)
Public knowledge training
In order to improve the overall quality of the department staff, cultivate the initiative of the staff, make the staff's service consciousness form instinctive consciousness, and make the service quality and service attitude of our hotel reach the leading level of peers, public knowledge training is specially carried out.
On July 3rd, public training included:
Serve ten disciplines, with the service aim of "three sounds, three diligence, three lightness, four senses and four senses"
Professional ethics "service consciousness" six-heart service
How to handle the guest complaints in the "Three Knows" and "Three Meetings" on July 4th?
On July 5th, public knowledge training included
How to properly handle all kinds of contradictions with guests, should adhere to the position, etiquette, the importance of politeness, courtesy, rest, basic principles, the basic content and basic requirements of polite service.
On July 6th, the contents of public training included
(1) Speech, behavior, walking, others
(2) fire knowledge course training
In order to ensure the normal and orderly operation of the hotel, make the guests feel safe and satisfy the guests to the greatest extent, we must attach importance to the training of fire protection knowledge, which is not only to protect the interests of the guests, but also to ensure the safety of life and property of our hotel and employees to a greater extent, so that every employee can achieve "three knowledge" and "three meetings"
On July 7th, the fire knowledge course training included:
Fire type, fire extinguisher pressure check, fire reporting procedures and precautions.
Fire escape, hotel fire awareness, basic concepts of fire, fire risk factors of high-rise buildings, and fire extinguisher configuration.
On July 9th, the fire course included
Fire extinguisher configuration requirements, fire handling procedures, emergency accident handling, food poisoning accident handling specifications, and safety accident management specifications.
July 10 Workflow Training
Security work has a certain diversity, and everyone's job position is not fixed. In order to make every security employee complete the task well in any position, we should train the work flow so that every security guard can be familiar with it, and practice makes perfect.
July 10, workflow training includes: security workflow.
July 1 1, workflow training includes: workflow of parking lot.
July 12, workflow training includes: patrol workflow.
Military sports training
The particularity of the work of the security department determines that the employees of the security department should have good physical quality. In order to strengthen and improve the physical quality of security personnel, military physical training is essential and should be carried out persistently for a long time. As the saying goes, training takes a long time, and it takes a while to use soldiers, so in order to complete all the work entrusted to us by the hotel, we must strengthen military physical training.
Overview of the second course of safety training plan:
Basic knowledge of maintaining public order in the property management area, service requirements of security service posts, patrol posts, monitoring posts and vehicle management posts, basic service standards and basic operating standards of security services of property management companies.
Training time:
24 class hours
Training objectives:
Safety, safety supervisor
Course objectives:
1, understand the basic knowledge of maintaining public order in the property management area;
2. Understand the basic role of security equipment and facilities in the property management area;
3. Familiar with the Basic Standard of Security Service of Property Management Company and the Basic Operating Standard of Security Service of Property Management Co., Ltd.;
4. Familiar with the operation mode of security services of property management companies. ..
5. Master basic security skills and be able to properly handle and respond to security work and emergencies in the property management area.
Training content:
The importance of property management and security services;
Security service in property management classification;
The goal of security service;
Characteristics of security service;
Basic requirements for security services;
The main responsibilities of security services;
Organization of the security department;
Responsibilities of all kinds of security personnel;
The main tasks of security services;
Fire fighting work.
Scheme III of Security Training Plan In order to better promote the further development of security training in Lichi Club, strive to improve the teaching quality, train qualified security personnel for Lichi, and make it a backbone force to maintain the company's public order and promote the company's economic development, this training outline is specially formulated in combination with the actual situation of professional setting.
I. Curriculum and content
All courses are divided into two major subjects: professional theoretical knowledge and military skill training.
Among them, professional theoretical knowledge includes: safety theoretical knowledge, fire fighting business knowledge, professional ethics, safety etiquette and rescue knowledge.
The contents of military skills training include: queuing, defense, traffic command gestures, service skills, fire fighting skills and rescue skills.
Second, the teaching purpose and requirements
(A) teaching purposes
1, security personnel training should focus on security theory knowledge and military skills training. In the teaching process, students are required to be fully familiar with the theoretical knowledge of safety and basic knowledge of military affairs, the operation and application in the work, and basically master the knowledge of on-site protection and disposal.
2. The teaching of professional ethics course should have different contents according to different majors, so that students can develop good professional ethics and code of conduct with their own professional characteristics in different jobs.
3. The main contents of military skill training are queue, capture and traffic command gestures. In case of emergency, we can use the technology of catching the enemy to fight resolutely against criminals and protect state property and our own security. The study of traffic gestures is mainly aimed at directing and guiding vehicles entering, leaving and parked in the duty area with correct gestures, so as to prevent traffic jams and accidents.
(2) Teaching requirements
1, safety theory teaching
Through teaching, students are familiar with the nature, status, tasks, responsibilities and authority of safety work, and at the same time fully grasp the professional knowledge of safety, matters needing attention in specific work and the principles and methods of general handling.
2. Military training
Queue training enables students to have good military posture, strict military appearance, coordinated movements, strict organizational discipline and strong physique, so that students can effectively defend and subdue criminals in future duty tasks and achieve the goal of defeating the enemy.
3, fire knowledge and the use of fire equipment
Through teaching, students are familiar with the principles, tasks and significance of fire prevention work and various fire prevention.
Measures and the operation and use of fire fighting equipment and facilities to prevent unburned fires and protect the safety of public property and people's lives and property.
4. On-site rescue
Through the study of theoretical knowledge and professional skills, master the necessary safety knowledge and lay a solid foundation for future work.
Third, the problems that should be paid attention to in teaching
1. In the process of military training, teachers should carefully explain the methods and essentials of each movement, and make demonstrations in person, so that students can fully understand and prevent accidents such as falls and sprains.
2. Teachers of theoretical teaching should explain at different levels according to different cases, enliven the classroom atmosphere, fully mobilize students' enthusiasm for learning, and make students understand, remember, understand and apply it.
Four, teaching content and class allocation table
(A) Teaching content
1, theoretical knowledge of security business:
(1) security service;
(2) security services;
(3) security patrol service;
(4) On-site protection knowledge;
(five) security services in various special industries;
(6) Safety technical prevention equipment;
2, fire knowledge and equipment use * * * five chapters 15.
Mainly includes:
(1) Overview of security and fire fighting business;
(2) combustion and fire extinguishing principle;
(3) fire control common sense;
(4) fire prevention;
(5) Fire fighting equipment and operation methods.
3. Military skills training
Queue, boxing, traffic command gestures, defense technology, fire fighting skills, service operation and rescue skills.
4. Professional ethics
According to the characteristics of security work, we should have professional ethics and code of conduct to teach.
(B) teaching allocation table
Security professional training time 10 day, totally enclosed militarized management, 50 class hours;
1, military training: 20 class hours.
2. Safety Theory: 10 class hour
3. Fire fighting knowledge: 6 class hours
5. Professional ethics: 4 hours.
6. Practice: 10 class hour
Suggestions on teaching verbs (abbreviation of verb)
Security training takes military project training as the main content, and always adheres to the principle of "strict requirements, strict training and strict management", so that students can be transformed from ordinary people into professional security personnel with reliable politics, skilled business and excellent skills as soon as possible. Safety theory should be targeted and operable, and theory should be integrated with practice to adapt to their future work.
According to the current actual situation, the fourth security training plan aims at the overall business skills and personal quality of security guards, and carries out all-round military physical fitness, public security management, fire control knowledge and other training. Improve the comprehensive service quality of security guards in an all-round way, so as to embody the service purpose of our company and shape a good corporate image.
First, the training content.
1, safety management system.
1) security guards' professional ethics, responsibilities and authority, security guards' discipline, and responsibilities of security posts in residential areas and office buildings.
Terms of gfd regulations and service specifications.
3) Regulations on police equipment management, dormitory management and handover management.
2. Fire fighting knowledge.
1) fire cause.
2) Basic methods of fire fighting,
3) the use of fire fighting equipment and common sense.
4) Handling procedures for finding fire alarm.
3, public security management knowledge.
1) self-defense.
2) Emergency handling procedures.
3) Current protection in criminal cases such as theft and robbery.
4) Methods and procedures for rescue and crowd evacuation.
4. Military quality.
1) Three-step, military posture, salute.
2) Captives and battles.
3) inverted work.
5. Service consciousness, service skills and service concept.
6, property management knowledge.
1) The concept and connotation of property and property management.
2) Professional ethics of property management personnel.
3) The development prospect of the property management industry.
Second, the training plan.
According to the leadership instructions and the actual situation. Each project supervisor is fully responsible for the management and assessment of the security guards of this project. Therefore, this training requires all security guards (except on duty) and project supervisors to attend, and the assessment will be carried out during the training. After the training, the existing security personnel will be screened and adjusted according to the actual situation.
1, training time.
1) The whole training time is several months.
2) See the training schedule for specific time.
3) The training is conducted in the way of crossing practice and theory, and the time is temporarily decided according to the specific situation.
2. Training place.
1) Choose the place where our projects are concentrated.
Third, training objectives.
1. Improve the comprehensive quality of all security personnel and establish a good social image.
2. Improve the work efficiency and service quality of all security personnel, and provide efficient and thoughtful services for the owners (users).
3. Improve the self-learning and self-discipline of all security personnel, so as to understand corporate vision.
Fourth, training management regulations.
In order to ensure the smooth training of all security personnel and achieve the expected goals, the following disciplines are formulated according to the employee handbook of our company. The details are shown in the Annex.
Attachment: 1 Specific items of training content.
2. Training evaluation form.
3. Training schedule.
4. Training code.
Security Training Plan Scheme 5 I. Purpose
1. Improve the comprehensive service quality of security guards in an all-round way, so as to reflect the service tenet of our hotel and create a good corporate image.
2. Improve the work efficiency and service quality of all security personnel, so that the hotel can provide efficient and thoughtful services for guests.
3. Improve the self-learning and self-discipline of all security personnel, so as to understand corporate vision.
4, realize the area without major safety accidents, no fire, theft, fighting.
5. The satisfaction rate of guests and employees on security service is over 95%, and the effective complaint handling rate is 100%.
6, housing and public facilities intact rate of 98%.
Two. The task of the security department
The security department is an important auxiliary force for the public security and fire departments to implement hotel security and fire safety. The main task of the Security Department is to implement various public security and fire control systems, maintain hotel order, detect and crack down on illegal and criminal activities in time, and protect hotel facilities and guests' property safety within its jurisdiction. The security department must resolutely implement the principles of "whoever is in charge is responsible" and "prevention and treatment by groups" and perform the following duties:
1. Responsible for "fire prevention, theft prevention, explosion prevention and damage prevention" and maintaining public order in the hotel.
2, strict public security management, do a good job in visiting and overtime registration, TV monitoring, 24-hour patrol, goods in and out of the inspection and other public security work.
3, strict fire management, the implementation of fire responsibility system, eliminate fire hazards in time.
4. Actively cooperate with the public security organs to crack down on illegal and criminal activities in and around the hotel.
5, responsible for publicity, guidance and supervision of hotel safety and fire control work.
6. Pay special attention to the business training of the security team.
Third, job responsibilities
(Attachment-Responsibilities of the Security Department)
Four, the security guard wearing regulations
(a), baton wearing and using regulations
In order to strictly regulate the use of batons, the following provisions are formulated:
1, batons are self-defense and riot prevention equipment worn by security guards when performing official duties. Security personnel shall strictly keep and use batons and shall not lend them to others.
2. The security officer on duty should hang the baton on the back of the belt.
3. Don't play around or wave batons at your post.
4. When dealing with general problems, don't hold batons or talk to guests with batons.
5. Unless there is an emergency or personal safety is not threatened, security guards shall not use batons to attack others for any excuse or reason.
6. The security officer on duty should take good care of the batons he wears. If there is any loss or damage, he should make compensation according to the price.
7. Check the handover before handover. If the receiver finds that the damage of the baton has not been reported, he shall be responsible for compensation.
(2), walkie-talkie use rules
The walkie-talkie is an important communication tool necessary for the security department. All security personnel must implement the regulations on the use of walkie-talkies, be familiar with the performance of walkie-talkies, and care for and skillfully use walkie-talkies.
(1) usage regulations
1, the holder is responsible for keeping and using the walkie-talkie, and it is forbidden to lend it to others or remove the antenna for use.
2. If the walkie-talkie is found to be damaged or communication failure, the personnel holding the walkie-talkie should immediately report to the immediate superior, and the department head should check it and hand it over to the engineering department for maintenance. It is forbidden to dismantle and repair by yourself.
3, in strict accordance with the provisions of the frequency, it is forbidden to press or adjust other frequencies.
4, in strict accordance with the walkie-talkie charging program, to ensure the performance, life and use effect of the battery.
5, succession, handover to explain the use of walkie-talkie to the attendant; Airport pick-up personnel should conduct on-site inspection, and report to the shift supervisor immediately if any damage or communication failure is found.
(2) Dialogue requirements
1. When calling the other party, report your location first, then call the other party, and finally say "Please reply when you receive it".
2. After the receiver replies, the caller should explain the situation clearly and concisely. The recipient should answer "clear" or "understand" after receiving the situation or signal.
3. When you speak on the intercom, you should use standard polite expressions. It is forbidden to swear, joke or talk about things unrelated to work with walkie-talkies.
Verb (abbreviation for verb) emergency handler
1, emergency handler
(1) In case of unexpected events (murder, robbery, extortion, fighting, affray, casualties or major disputes, etc.). ), must remain calm, take immediate measures and report to the manager on duty.
(2) Briefly explain the location, nature, quantity, characteristics and loss value of the incident.
(3) Dispel irrelevant personnel, protect the site and pay attention to the surrounding situation.
(4) Check all kinds of records, entry and exit registration, and all kinds of TV videos of this department to see if there are any suspicious situations and personnel.
(5) The monitoring center should pay close attention to the changes in the scene of extortion and fighting.
(6) Understand the specific reasons of disputes in time, actively coordinate, discourage quarrels and calm down the situation.
(7) On-site protection and notification of casualties; If the death is confirmed, it shall be reported to the police station for investigation and handling, and the funeral home shall be notified.
(8) Accidents involving criminal and major responsibilities or casualties caused by public security and criminal cases shall be reported to the public security organ immediately, and the security department shall assist in the investigation and handling.
(9) The manager and supervisor of the security department should immediately rush to the scene after receiving the emergency, do a good job of guidance control, prevent the situation from getting worse, and take photos to leave a certificate.
(10) In addition to maintaining the site, the foreman of the security department is also responsible for directing the seconded personnel to do a good job of monitoring and intercepting, and reporting to the police station, relevant departments and the general manager of the hotel according to the situation.
2. Handling procedures for beating violence
(1) When dealing with violent incidents such as fighting, we should keep an objective and restrained attitude. Unless self-defense, generally try to avoid armed conflict or quarrel with guests.
(2) When a patrol finds or receives a report of violent incidents such as fighting, it shall immediately report to the hotel security manager or the monitor on duty by walkie-talkie, fire telephone or other fastest means, and briefly explain the site situation (location, number of people, fighting degree, use of weapons, etc.). ). If you can handle it, deal with it immediately; Otherwise, monitor the site and wait for instructions from the superior.
(3) After receiving the report, the monitor on duty should immediately report to the security supervisor or security manager, and immediately send an appropriate number of security guards to the scene to stop the perpetrators and bring them to the security department for investigation. If the scene is out of control, report it to the police station as soon as possible.
(4) If hotel property or personnel are damaged in the fight, take photos to protect the scene, leave witnesses, detain the perpetrators for detailed investigation, clarify the responsibilities and implement compensation.
(5) Those involved in criminal responsibility shall be submitted to the police station for the record.
(6) If someone is injured in the accident, rescue should be organized in time and sent to the hospital as soon as possible.
3, theft and other sabotage handling procedures
(1) If the patrol finds or receives a report of hotel theft, it shall immediately arrest the suspect at the scene. If the strength is not enough, report to the security foreman by walkie-talkie, fire telephone or other means as soon as possible, briefly explain the situation on the spot, monitor the scene and wait for the instructions of the security foreman.
(2) The monitor on duty should immediately report to the superior after receiving the report, and should quickly send an appropriate number of security personnel to stop it, try to catch the perpetrators and take them to the security center for investigation and handling.
(3) If property or personnel are damaged in the incident, photos or videos should be taken, and the scene should be protected, leaving witnesses, making a detailed investigation, clarifying responsibilities and implementing compensation.
(4) Those involved in criminal responsibility shall be submitted to the police station for the record.
4, elevator trapped people processing program
(1) When the fire center receives an emergency call from the elevator or finds a trapped elevator during inspection, it should immediately report to the shift supervisor and department manager, organize security to coordinate and control the elevator and rescue the trapped people at the scene, and notify the Engineering Department and the elevator company of the specific location, elevator number and floor of the trapped elevator.
(2) The monitoring center observes the situation of the people in the elevator through the TV monitoring screen, contacts the trapped people through the elevator emergency telephone, and does a good job of explanation and appeasement.
(3) If the fault cannot be eliminated under special circumstances or the trapped person is seriously unwell, it shall immediately report to the fire department or ask the relevant departments for help.
(4) The monitor on duty should fill in the major accident report form, and record the fault situation and treatment process in detail.
5, flooding treatment program
(1) If the security guard on duty finds that the hotel is flooded, he should immediately report the location and situation of the accident to the supervisor, and at the same time, use the nearest waterproof facilities to protect the elevator entrance of the water-logged floor as soon as possible to avoid the elevator from being damaged.
(2) After receiving the report, the shift supervisor should immediately rush to the scene to check the situation and organize emergency rescue.
(3) Try to find out the cause of flooding and take effective river closure measures. If the flood comes from the rainstorm outside the hotel, spare sluice plates and sandbags should be used at the entrance and exit below the water level; If the flood comes from the overflow of municipal underground water, the overflow underground waterway should be temporarily closed to the entrance of the hotel, and the accumulated water in the hotel should be pumped out of the hotel with a drainage pump; If the flood comes from the damage or failure of the hotel's machine management facilities, you should first turn off the water switch or water supply pump that controls the related faulty components.
(4) According to the flooding situation, organize the personnel on duty to cooperate with the engineering department to take effective measures, such as lifting the elevator away from the flooded area, turning off the electric switch in the flooded area, placing sandbags to block water on the flooded channel, dredging the drainage channel, starting the drainage pump and using the water absorber. In order to minimize the losses caused by floods.
(5) After the flooding is eliminated, immediately notify the cleaning staff to remove the accumulated water, clean up the site environment, and notify the engineering department to find out the cause of the failure, repair the damaged facilities, and resume the normal operation of the hotel as soon as possible.
6, power failure accident handling procedures
(1) When the hotel is informed that the power will be cut off in a short time, users should be informed by emergency broadcast 10 minutes before the power cut. The engineering department arranged for the elevator operator to park the elevator on the first floor of the hotel in advance; The management department sends the administrator to the elevator hall 10 minutes in advance to keep order, prevent the guests from using the elevator, and avoid the guests being trapped in the elevator during power failure.
(2) If there is an unexpected power outage in the hotel, you should immediately contact the engineering department and take measures to restore power supply as soon as possible.
(3) Use emergency lighting to ensure the lighting of public places and main passages.
(4) Send security guards to the main elevator hall and hotel entrances and exits to maintain order.
(5) The monitoring center and the patrol security of the building closely monitor the floors of the hotel in case someone takes the opportunity to create public security problems.
(5) Fire alarm signal processing program
1. When the security guard on duty in the fire monitoring center receives a fire alarm signal or calls the police:
(1) Inform the security guards or administrators patrolling the building by walkie-talkie to go to the site for verification immediately;
(2) Immediately report to the supervisor on duty and make clear the alarm position;
(3) Set a monitoring camera on the alarm floor to monitor and report the situation to the supervisor on duty in time.
2. After receiving the call from the security guard on duty in the fire monitoring center, the building patrol security guard or administrator will rush to the alarm site as quickly as possible for verification and follow the following rules:
(1) The alarm place is in a public place, so go directly to the alarm place for inspection.
(2) When the alarm location is in the guest room, you should ring the doorbell first, briefly explain the reasons to the guests, and then enter the alarm location for inspection.
(3) The alarm location is in the shopping mall, and enter the alarm location for inspection together with the management personnel of the shopping mall.
(4) The alarm location is in the parking lot, and immediately enter the alarm location for inspection.
(5) The alarm location is in an independent store in the shopping mall and is locked. Immediately report to the supervisor on duty and the supervisor on duty in the shopping mall, and stay at the scene for observation. After the arrival of the supervisor on duty and the supervisor on duty in the shopping mall, decide whether to unlock and enter the inspection.
(6) If the alarm position is in the guest room and locked, immediately report to the supervisor on duty, and stay for observation, waiting for the supervisor on duty to decide whether to unlock and enter the inspection.
3. When the duty supervisor receives the security report from the fire monitoring center, he will immediately lead the mobile personnel to the alarm site for on-site inspection.
(1) After on-site inspection, the alarm site was confirmed to be a false alarm, and the security guard on duty in the fire monitoring center was immediately notified to reset it. If you enter the guest room for inspection, you need to explain clearly to the guests and apologize before you leave.
(2) When the alarm location is in the guest room and it is locked, if an open flame or smoke is observed and the housekeeping manager fails to arrive in time, he must break the lock and enter the site for inspection, then lock it after the danger is eliminated, and notify the housekeeping department.
(3) After the on-site inspection shows that there is a fire, it shall be handled according to the initial fire treatment procedure.
4, the fire monitoring center reset the duty security signal after receiving the instruction from the duty supervisor, and make records.
(6) Initial fire alarm processing program
1, when the initial fire is discovered, the personnel present should:
(1) immediately report to the hotel fire monitoring center, including the specific location of the fire, the nature of combustible materials, the direction of fire spread, etc.
(2) immediately put out the fire by using nearby fire fighting equipment, and try to control the development of the fire;
(3) If possible, close doors and windows to slow down the fire.
2. After receiving the on-site report, the security guard on duty in the fire monitoring center:
(1) Report to the supervisor on duty immediately;
(2) Contact the head of the security department and report the situation;
(3) Closely monitor the alarm position.
3. After receiving the fire report, the duty supervisor:
(1) lead firefighters and bring fire extinguishers to the fire site as quickly as possible;
(2) immediately command the personnel present to put out the fire;
(3) Command the personnel at the fire site and possibly affected areas to use the safe passage to evacuate.
4, after the fire, the duty personnel to stay at the scene of the fire, waiting for the company to investigate.
5. If the fighting is invalid, the person in charge on duty immediately decides:
(1) Evacuate firefighters to a safe distance;
(2) report to the superior immediately;
(3) Enter the fire emergency treatment procedure.
(seven) fire emergency plan
When the initial fire extinguishing is ineffective and the fire can't be controlled and spread further, the on-site supervisor should immediately report to the top supervisor on duty in the hotel.
1. After receiving the report, the hotel's top supervisor on duty:
(1) Call the volunteer firemen in the hotel in time, and order the group leaders of the volunteer firemen to lead the groups to take their positions;
(2) Give instructions to the fire control center and notify users of emergency evacuation through the emergency broadcast system;
(3) Arrive at the scene at the first time and decide whether to ask the fire station for help.
2. The security guard on duty in the hotel fire monitoring center receives the instruction from the highest supervisor on duty in the hotel:
(1) Enable fire emergency broadcast to inform users of emergency evacuation;
(2) Give an alarm to the Municipal Fire Bureau to clarify the hotel location, fire floor, fire situation, etc.
(3) Set a monitoring camera on the fire floor for close monitoring;
(4) Check whether there are trapped people in the elevator. If there are trapped people in the elevator, report to the supervisor on duty immediately, and use the elevator intercom to calm the mood of the trapped people.
3, rapid action group after receiving the order:
(1) Arrive at the scene as soon as possible and organize fire fighting;
(2) Close the fire door or shutter door of the fire partition;
(3) Arrange personnel to carry fire-fighting tools, and check whether there is fire spread in adjacent rooms and upper and lower floor passages;
(4) Take corresponding fire extinguishing methods according to different combustion properties.
3, rescue evacuation group after receiving the order:
(1) Command users to evacuate, and the evacuation sequence starts from the floors above the fire floor to appease users who don't need to evacuate the floors temporarily;
(2) Guide the personnel in the combustion chamber or floor to evacuate safely, and then check whether there is any leakage;
(3) Guide users to evacuate from the fire escape to the first floor. If it is impossible to evacuate from the fire escape to the first floor, guide users to evacuate to the windward side of the rooftop and wait for rescue, and organize water guns for cover;
(4) The medical rescue team shall carry emergency medicines and equipment to the evacuation concentration point.
4, security group after receiving the order of work instructions:
(1) Remove roadblocks, direct irrelevant vehicles to leave the scene, and maintain order outside the hotel;
(2) Prohibit irrelevant personnel from entering the hotel and direct evacuees to leave the hotel;
(three) waiting to guide the firefighters of the fire station to the scene of the fire.
(eight) parking lot management code
1. Vehicles entering this parking lot must be parked according to regulations.
2. Vehicles in poor condition or leaking oil are not allowed to enter the parking lot.
3. Do not bring inflammable, explosive, toxic and other dangerous goods into the parking lot.
Don't refuel or repair the car in the parking lot.