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Tips for beginners of social etiquette knowledge in American industry
American encyclopedia of industrial social etiquette knowledge

A comprehensive understanding of American social etiquette is a typical etiquette in Chinese etiquette culture. Socialization is ubiquitous in people's lives and has a great influence on us. Here are some tips for newcomers to share some American social etiquette knowledge.

American social etiquette knowledge 1 What is American social etiquette?

American industrial social etiquette refers to the preferred behavior norms and idiomatic forms used to show respect, goodwill and friendliness in interpersonal communication, social communication and international communication activities. This definition contains the following meanings.

First of all, social etiquette is a moral code of conduct.

Norms are rules, rules and regulations, that is to say, the social etiquette of American industry is a regulation, which restricts people's behavior and tells you what to do and what not to do. If you go to the teacher's office, you should knock at the door before you go in. It's impolite to go straight in without knocking. Compared with law and discipline, social etiquette is much less binding. Violation of social etiquette can only make others feel disgusted, and others can't punish you. Therefore, the restraint of social etiquette depends on the self-discipline of moral cultivation.

Second, the direct purpose of social etiquette is to show respect for others.

Respect is the essence of social etiquette in American industry. Everyone has a high spiritual need to be respected. When people follow the requirements of social etiquette in the process of social communication, they will be satisfied with respect, thus obtaining pleasure and achieving harmony between people.

Third, the fundamental purpose of social etiquette is to maintain the normal order of social life.

Without it, the normal life order of society will be destroyed. In this respect, it works with law and discipline. It is for this purpose that both capitalist society and socialist society attach great importance to the construction of social etiquette norms. Fourth, social etiquette requires observance in interpersonal communication and social activities. This is its scope, beyond which social etiquette norms may not apply.

The importance of social etiquette in American industry;

People should create a harmonious interpersonal environment while creating a beautiful material environment. The meaning of life lies in continuous creation and progress. At the same time, we should express, appreciate and develop ourselves in complex interpersonal relationships, and enjoy endless fun from them. Whether a person can adapt well and actively to the real society or the surrounding environment is an important criterion to measure his mental health. Through the study of this course, students realize that they should actively adapt to the society, consciously participate in social activities, transform and change the social environment, promote social development and progress, and transform, develop and realize themselves at the same time.

From the perspective of communication, American business etiquette can be said to be an art, a way of communication, or a communication method suitable for interpersonal communication. Showing respect and friendliness is a common practice in interpersonal communication.

From the perspective of communication, American business etiquette can be said to be a skill of mutual communication in interpersonal communication.

If classified, it can be roughly divided into several branches, such as government etiquette, business etiquette, service etiquette, social etiquette and foreign etiquette. Because etiquette is a comprehensive subject, the so-called branches are relative. The etiquette content of each branch is mixed with each other

The main functions of etiquette, from a personal point of view, are: first, it helps to improve people's cultivation; Second, it helps to beautify oneself and life; It is helpful to promote people's social communication and improve people's interpersonal relationship; It also helps to purify the social atmosphere. From the perspective of the unit, it can shape the image of the unit, improve customer satisfaction and reputation, and finally achieve the purpose of improving the economic and social benefits of the unit.

From the group's point of view, the etiquette of beauty industry is an important content of corporate culture and enterprise spirit, and it is also the main attachment point of corporate image. Most international companies have high standards for American business etiquette, which is regarded as an important content of corporate culture and an important software that has obtained international certification.

Therefore, learning and understanding the etiquette of American industry is not only the general trend, but also the practical need to enhance competitiveness.

Matters needing attention in beauty etiquette

First, avoid high-level beauty industry socialization.

It is considered that "catch the thief first, then catch the king" is a shortcut that is always difficult to try. It always looks for the top leader of the other side to be a "sword of honour" and forces the other side to submit. this

On the one hand, it is impossible to get convincing long-term help from the other side. On the other hand, this relationship is an interpersonal network, and the competition is more and more thorough in the market economy.

Today, it is easy to be influenced by various factors, leading to bitter fruit.

Second, avoid being tough and social in American industry.

This kind of person is the most unacceptable. He thinks "Laozi is the best in the world", thinks he is the boss, is self-centered, and is indifferent and arrogant to people.

In today's increasingly developed market economy and fierce competition, this figure will certainly not last long.

Third, avoid American-style socialization.

There are two specific manifestations. One is that when negotiating, in order to achieve their own goals, they are responsive, and after achieving their goals, they ignore each other's requirements.

The other is to stop contacting each other after a social goal is successfully achieved, thinking that "he will not be needed in the future anyway." This short-term behavior is bound to give people the feeling of "snobbery" and "utilitarianism" and make fewer and fewer friends.

Fourth, avoid socializing in the beauty industry in Jianghu.

Putting social credibility on the loyalty of the rivers and lakes and replacing principles and rationality with feelings will often make people with ulterior motives take advantage of the loopholes and make themselves suffer. There are too many such events in the newspaper.

Fifth, avoid profitable socialization.

"Don't talk about losing money" is unwise. One more friend, one more road. As far as business cooperation is concerned, it is difficult for anyone to become your customer from the beginning, and there will always be a transition from prospective customers to actual customers. It's hard to say who your potential customers are. Therefore, when the people you associate with are prospective customers, and you associate with them with the same passion, enthusiasm and sincerity, you will always inadvertently "return the favor with the peach."

Sixth, avoid flattery and seek social interaction in the beauty industry.

In the beauty industry, you can't get friendship by getting sympathy from others. No aspirant or person in position will associate with the poor and flatterers equally.

Therefore, in the social interaction of American industry, only by paying attention to the social etiquette of American industry and the skills and methods of integrity can we win the social field.

Tips for beginners of American social etiquette II. body language

People all over the world use gestures to communicate effectively. The most common gesture begins with greeting each other. Knowing those gestures, at least you can tell what is vulgar and what is decent. It makes you more observant, and it is easier to avoid misunderstanding when you encounter silent communication.

1. Eyes (speak with eyes) In business activities, look at the triangle on the interlocutor's face with eyes. This triangle takes the eyes as the bottom line and the vertex reaches the forehead. When negotiating business, if you look at this part of the other party, it will look serious and others will think you are sincere. During the conversation, if your eyes fall on this triangle, you will have the initiative and control over my conversation.

In social activities, you also look at each other's triangles with your eyes. This triangle takes your eyes as the upper line and your mouth as the lower vertex, which is between your eyes and your mouth. Looking at each other's triangle will create a social atmosphere. This gaze is mainly used for tea parties, dances and various types of friendship parties.

Step 2 smile

Smile can show a warm and kind expression, effectively shorten the distance between the two sides, leave a good psychological feeling for the other side, thus forming a harmonious communication atmosphere, which can reflect my superb cultivation and sincerity in dealing with people.

Smile has a charm, which can make tough people gentle and make difficulties easy. Smile is a heavy lubricant for interpersonal communication and an effective means to make friends and resolve conflicts. Smile from the heart, don't pretend.

Step 3 shake hands

It is a common "meeting ceremony", which seems simple, but it contains complicated etiquette details and carries rich communication information. For example: shake hands with the winners to congratulate them; Shake hands with losers to show understanding; Shake hands with allies and express expectations; Shake hands with your opponent to show reconciliation; Shake hands with sad people in advance to express condolences; Shake hands with the farewell, say goodbye, etc.

The standard handshake posture should be equal, that is, extend your right hand generously and hold the other person's palm with your palm and fingers slightly hard. Please note: this method is the same for men and women! In China, many people think that women can only shake their fingers when shaking hands, which is all wrong!

Pay attention to the following points when shaking hands in social situations.

1. Between the superior and the subordinate, the subordinate can only reach out and shake hands after the superior reaches out.

Between the elder and the younger generation, only after the elder reaches out, the younger generation can reach out and shake hands.

Between men and women, only after the woman reaches out, can the man reach out and shake hands.

4. People should shake hands while standing, otherwise both of them are sitting. If you sit and someone comes to shake your hand, you must stand up.

5. The time for shaking hands is usually 3-5 seconds. Holding and letting go in a hurry is perfunctory; It's embarrassing to persist for a long time.

6. It is an unfriendly behavior for others to reach out and shake your hand, but you don't reach out.

7. Hold out your right hand when shaking hands, and never hold out your left hand.

8. Don't put one hand in your pocket when shaking hands.

Second, the correct posture

Successful clothes

Body posture always exists between your gestures. Elegant posture is the perfect embodiment of people's education and self-confidence. Good posture will make you look much younger and make your clothes look more beautiful. Being good at communicating with others with body language will definitely benefit you a lot.

standing position

A woman's standing posture should be: head up, chest out, abdomen in, legs differential, face with confidence, a tall and straight feeling.

sitting position

The correct sitting posture is that the legs enter the basic standing posture. The hind legs can touch the chair and sit down gently. The two umbilicus covers must be together and cannot be separated. Legs can be placed in the middle or on both sides. Cross your legs and put your legs together; If your skirt is short, be sure to cover it carefully.

attitude

The correct posture is: head up, chest out, abdomen in, shoulders hanging back, hands gently on both sides, gently swinging, gentle footsteps, not sloppily.

Squat posture

The correct method should be to bend the lid, the two lids should be together, not separated, the hips should be down, and the upper body should be in a straight line, so that the squatting posture will be elegant and beautiful.

Third, common bad behaviors.

1, improper use of mobile phone

Mobile phones and BP machines are indispensable communication tools in modern life. How to use these modern communication tools to show modern civilization is a problem that cannot be ignored in life. If you have to bring your mobile phone to social occasions because of busy business, you should at least do the following: turn down the ringtone of your mobile phone so as not to disturb others.

When the bell rings, find a quiet place with few people to answer it, and control the volume of your speech.

If you are talking in the car, dining table, conference room, elevator and other places, try to keep the conversation short so as not to disturb others.

If the next time your mobile phone rings and the visitor is next to you, you must apologize and say, "I'm sorry, I forgive you." Then go to a place that won't affect others and finish your words at the dinner table.

If it is not convenient to talk on some occasions, tell the caller that you will call back. Don't influence others by answering the phone.

Step 2 spit casually

Spitting is the easiest way to spread bacteria directly. Spitting everywhere is very impolite and will definitely affect the environment and our health. If you want to spit, put it on a paper towel, throw it in the dustbin, or go to the bathroom to spit, but don't forget to clean up the sputum and wash your hands.

Step 3 throw garbage at will

Littering is one of the most uncivilized behaviors and should be condemned.

4. Chew gum in public

Some people have to chew gum to keep oral hygiene, so we should pay attention to the image in front of others. Shut your mouth when you chew. You can't make any noise. Then wrap the chewed gum in paper and throw it into the trash can.

5. Pick your nose or ears in public.

Some people are used to picking their nostrils or ears with their little fingers, keys, toothpicks and hairpins in public. This is a very bad habit. Especially in restaurants or teahouses, when others are eating or drinking tea, this indecent little gesture often makes onlookers feel sick. This is a very indecent move.

Step 6 scratch your scalp in public

Some people with a lot of dandruff often can't help scratching their scalp in public, and dandruff suddenly flies around and scatters all over the floor, making others feel unhappy. Especially on that solemn occasion, it is difficult to be understood by others.

7. Shake your legs in public.

Some people will make their legs tremble intentionally or unintentionally when sitting, or let their legs swing back and forth like a pendulum, feeling good about themselves and thinking it's harmless. In fact, this will make people feel very uncomfortable. This is not a manifestation of civilization, nor is it an elegant act.

8. Yawn in public

In communication situations, yawning gives the other person the feeling that you are not interested in him and show impatience. So, if you can't help yawning, you must cover your mouth with your hand immediately and say "I'm sorry".

It usually takes three months to adapt to the new working environment, which is also a crucial three months, because it leaves a deep impression on others. If you leave a bad impression, it will be difficult to change it in the future, so you should establish a good image at the beginning of entering a new company. Here are the secrets of successful people:

1. Don't pay attention to other chores: the new job requires a high degree of concentration. Spend as much time with colleagues as possible, deal with difficult work, and put personal matters aside for the time being.

2. Don't take all the responsibility: Remember that you are not superman, and the company won't ask you to solve all the problems. So it is better to concentrate on doing some more important and urgent work, which is not ideal than every job.

3. avoid getting involved in the whirlpool of right and wrong: every company has some gossips who love to embellish. You can listen to these right and wrong, but don't forget that you should have enough analytical skills. If you don't know the ins and outs of the matter, you'd better keep silent so as not to say the wrong thing.

4. Understand the culture of the company: Every company has unwritten rules, and understanding and abiding by these "rules" will help your development. If you try to break the tradition, you will only waste time.

5. Redouble your efforts: In an ideal environment, a job may take three weeks to deal with. In fact, the boss may want you to finish it immediately, but he hasn't provided enough training, so you should be ready to learn more knowledge at any time. You may have to work overtime to meet the deadline, or even take the job home. If allowed, you can ask your colleagues for help, but don't ask the same question many times. If necessary, you should write down the main points to help you remember.

6. Dress appropriately: "Clothes make the man" is always right. Dress well and you will feel more confident. If the economy permits, you can buy some clothes and accessories every season. It should be noted that people in different industries have different requirements for clothes. Don't be hurt by failure. Mistakes are not the grave of a career. Successful people should learn from their failures and remind themselves that they are human beings. You should focus on your achievements and potential.