As a decoration company in the Internet age, owners can also check the company's reputation through Internet, Baidu, Tianyancha and other network channels. As a service industry, we must first clarify an attitude problem. Sometimes, when communication with customers is not in place, it will lead to customers' incomprehension. At this time, Chengdu Color Rabbit will first reflect on whether it is not doing well enough, and then take the initiative to contact the customer to solve it. There is an error summary report within the company. Our company always thinks that mistakes are not terrible. When you encounter mistakes, you should take an attitude of doing things and solve them for the owners. Summarize the problems encountered as experience. With more than ten years' experience in our company, the communication process with customers has become more and more perfect, winning the trust of the owners, and the monthly collection rate is as high as 30%.
The main core of colored rabbit decoration is four guarantees:
Specific performance in the process, design, quality, supervision, environmental protection, these five aspects put forward solutions and guarantees.
First, design guarantee: CAD/3D/SU/VR construction drawing, loyal to originality, refusing to cast nets in batches and signing orders by routine. Only through consultation, the design scheme is satisfactory, and the next step can be carried out.
Accurately measure the internal and external structure and environmental characteristics of the house. 1-2 days, give several preliminary design plans and budget quotations for the owner's reference, and finally determine the plan.
Second, process guarantee: the characteristic process of the 16th National Congress of Sirte. Sirte technology is an applied technology in the construction of large luxury houses and high-end villas in Europe. Sirte Technology is based on the strict construction technology quality of German standard engineering, absorbs environmental protection and healthy scientific and technological elements from Europe and America, and puts forward higher requirements for the originality of technology on the basis of paying more attention to safety, durability, environmental protection and exquisiteness, combined with the current situation of domestic home decoration.
For example, the field backfill technology of toilet, which is widely discussed on the Internet, is directly filled with construction waste by the "black heart" company. Irregular construction waste is prone to cracks, and the bathroom floor will collapse after a long time. In addition, the garbage is heavy and irregular, which is easy to hurt the pipeline, increase the bearing capacity of the floor and destroy the waterproof layer. Our company adopts field backfill technology. Tian Zige overhead adopts red bricks and is filled with ceramsite in sections, so that the whole bathroom is supported by force, and it is guaranteed to be integrated with the later brick layer, and a solid "bulletproof vest" is put on the waterproof layer.
Strong and weak current shielding technology: the special two-color PVC sleeve is laid separately, which can be effectively distinguished from the color. The junction of weak current and strong current is wrapped with tin foil paper to avoid the interference between strong and weak current and achieve the best use state.
GRC noise-reducing and moisture-proof technology: Rubber and plastic insulation pipes (low thermal conductivity, moisture-proof, high-pressure resistance, light weight and wear resistance) are used for multiple protection of pipelines to achieve the effects of environmental protection, noise reduction, sound insulation, moisture-proof and mildew prevention.
Third, quality assurance: German auxiliary materials are used, experts provide material selection criteria, and a supply chain is established through negotiation.
The material structure of Chengdu colored rabbit decoration is its own supply system. The company has two founders with nearly 20 years of experience and an engineering manager with more than 30 years of experience. After three years' intermittent screening of the mainstream decoration brands in the market, we negotiated through some parameters such as their quality and environmental protection, as well as the industry information of their experience. Chengdu Color Rabbit introduced three series of standards based on the standard price of materials. For brands that customers like but we don't have, we unconditionally allow customers to buy them themselves, as long as they are not lower than our minimum material standards. In fact, to put it bluntly, these materials have national standards and industry indicators. If your indicators are too low, things will be too bad. Good material quality can ensure the later construction, and materials and construction complement each other, so as to achieve the effect of 1+ 1 greater than 2.
Color rabbit decoration has reached strategic cooperation with European home furnishing and long-term cooperative partnership with some well-known brands at home and abroad. For example: icon floor, Mona Lisa tile, Feilingzhe, Siemens, Faenza bathroom, Wrigley bathroom and so on. Building auxiliary materials include: TBV, German universal connector, Cai Zhong pipeline, German Du Fang high-efficiency putty, Turkish imported Fallante water pipe, etc.
Through the efforts of colored rabbits for many years, we can ensure stable materials, quality, supply and after-sales stability.
Four. Supervision guarantee: the group president will take the lead in regular acceptance and supervision, and give feedback to the owner on the progress of the project at any time, so that the owner can save time and worry and gain insight into the direction of home even if he is not on site.
Supervision and guarantee of 8 return visits: guarantee 8 return visits from the start of the project to the end of the renovation, and follow up the owner's renovation in real time.
24-hour fast response guarantee: implement the service feedback mechanism of 20-minute response and 24-hour fast response, and answer questions for each owner in time.
Supervision of project acceptance by stages: after each stage of project construction, the owner and quality inspection are qualified before the next stage of construction can be carried out. Ensure the quality and safety of each stage.
Five, environmental protection: water and electricity warranty for up to ten years, environmental protection is not up to standard, full refund. There is a formaldehyde laboratory in the exhibition hall, which can give you visible reassurance. After completion, the whole house will be treated with bio-enzyme formaldehyde, which will give you double health insurance and spare no effort in environmental protection.
According to incomplete statistics, 80% of pollutants such as formaldehyde in traditional decoration seriously exceed the standard, and environmental protection only stays in the mouth. Going home is "taking drugs".
Color rabbit decoration is not only limited to high-end design, but also creates an environmentally friendly and healthy home environment for you. Ensure the health of every family at home from the source (National Standard for Formaldehyde: Hygienic Standard for Formaldehyde in Indoor Air stipulates that the maximum allowable concentration of formaldehyde in indoor air is 0.08mg/m per cubic meter. )
After each completion, the colored rabbit decoration will have a return visit for half a year and a year and a half. Color rabbit decoration will also be adjusted according to the owner's previous after-sales guarantee. For example, there are many after-sales situations. After-sales will analyze whether this is a construction quality problem, a material problem or an owner's construction problem, and then make improvements later. The purpose of after-sales is to reduce after-sales.
The above is the whole renovation process! I'm sure you'll get something after reading the decoration. I suggest you go to several decoration companies, and you are also welcome to go to colorful rabbit decoration!