Etiquette that the host should pay attention to
First, the host etiquette requirements:
1, the host should be neatly dressed, generous
Etiquette that the host should pay attention to
First, the host etiquette requirements:
1, the host should be neatly dressed, generous and solemn, full of energy, and not sloppy.
M: Exquisite suits (white shirt, dark suit, black socks, black shoes, tie, belt).
Lady: A suit with simple style and no extra decoration.
2. The host should be articulate, quick-thinking and concise.
The host should adjust the atmosphere of the meeting according to the nature of the meeting, which can be solemn, humorous, calm or lively.
4. The host can't greet acquaintances at the meeting, let alone chat. Before the meeting starts, or during the break, he can nod and smile.
Second, the appearance and standing posture:
1, the host stands behind the podium or at the left third of the podium;
2, the host should be quiet;
3, the host chest, abdomen, pocket sundry.
4. Walking on the rostrum should be steady and powerful, and the speed of walking depends on the nature of the meeting. Generally speaking, fast and enthusiastic meetings have a slower pace.
5. After sitting down, if you are standing and presiding, put your legs together and keep your back straight. When holding a manuscript, the right hand holds the bottom middle of the manuscript, and the left hand and five fingers are close together, naturally drooping. When holding the manuscript in both hands, you should be chest-high. When sitting in a chair, you should stand up straight and stretch your arms forward. Put your hand gently on the edge of the table. Don't scratch your head, rub your eyes or block your legs during the hosting.
Third, the host positioning:
1. Content Serializer
(1) Introduction of leaders and experts attending the meeting (ranking order, position and professional title (title) must be accurate);
(two) the purpose, background, agenda and content of the meeting;
(3) background introduction of the leaders and experts who give lectures (sales are very important);
(4) Contents and themes of lectures and speeches. Communicate with relevant personnel in advance, get important information, and lead experts to make sales before speaking;
(5) At the end of the expert speech, the key to summarizing and evaluating the expert speech is to talk about my understanding of the most impressive and inspiring teaching content. Thank you for your teaching.
2, the master of the atmosphere
(A) the atmosphere control before the start of the meeting
Before the host officially takes the stage, in order to calm the participants, background music can be played first, which is the class signal of this training. Remember to find an opportunity to tell the participants at the opening.
Play music for the first time, and the sound can be louder to attract attention; At this time, you can stand on the stage and your professional image will immediately let the participants know that the meeting is about to start.
(B) How to control the opening atmosphere
Opening trilogy: Say hello, announce the theme and introduce yourself. Highlight the characteristics of simplicity, friendliness, friendliness and professionalism.
For example:? Hello, everyone. Welcome to the conference hosted by. I am the host of this meeting.
(3) Emphasize discipline (very important)
If the mobile phone is set to vibration mute; Don't walk around, make noise, etc. Kindness has a halo, you can ask for warm tips on the big screen of the venue, or you can touch out your mobile phone to demonstrate.
(D) the introduction of teaching experts or leaders to create an atmosphere.
1, the introduction of the teaching experts should be grand and decent, and the background description of the teaching experts should be kept in mind. Generally speaking, it is not free play, but smooth repetition;
2. use? Share? A word replacement? Give us a lesson? , clever use? Experience? This word.
For example:? Let's welcome the professor to share today's content with us with warm applause. Let's invite the speaker and professor to lead us into today's experience tour? .
(5) Time control
What should the speaker do if he speaks overtime?
In the remaining 5 minutes or so, turn your back on the audience and remind them with a sign that he can see clearly (for example, in the middle of the audience aisle)
3, the executor of the plan
4, the theme of guidance
Fourth, the daily etiquette of the host.
Say hello. Greet colleagues every day when entering and leaving the office; Don't call each other nicknames or nicknames. Don't call each other brothers or use disgusting words to address others.
Sincere cooperation. The staff of all departments of the reception unit should have team spirit, sincere cooperation, provide convenience to each other as much as possible, and do a good job in receiving guests.
Be lenient with others. At work, be tolerant and friendly to colleagues, don't get stuck in it, be clear? It is human nature to make mistakes. The truth.
Fair competition. Don't play tricks in the game. Only a fair and open game can convince people and win the game with real skills.
Honest and trustworthy. Seriously do the things assigned by colleagues and abide by integrity. If you can't do it yourself, you should make it clear sincerely.
Common sense of workplace etiquette and getting along with superiors
No matter how good your personal relationship with your superiors is in the workplace, you should also distinguish between public and private at work and not be interested in your superiors? Intimate? , flatterer; Don't go to the other extreme and don't take your superiors seriously. The relationship between superior and subordinate is a kind of working relationship. When you are a subordinate, you should behave yourself.
Respect your superiors. Establish the authority of the leader and ensure that the orders are carried out. You can't vent your personal anger and seek revenge by deliberately antagonizing your superiors and deliberately damaging their prestige because of personal grievances.
Support superiors. As long as it is conducive to the development of the cause and reception work, we must actively support and cooperate with the work of superiors.
Understand superiors. In the work, we should think of our superiors as much as possible and share our worries for the leaders.
Reception and visit of common sense of workplace etiquette
Visitors should stand up immediately when entering the office, come out from behind the desk and shake hands. If you were answering the phone, you should end the call immediately, or ask the guest to wait a moment and apologize. If the guests arrive first, they should apologize and briefly explain the reasons for the delay.
After sitting down, guests should stand and be escorted to the door or elevator when leaving.
Guests should listen carefully and patiently, and don't do anything like answering the phone or making phone calls in the middle.
Don't make decisions at will, and don't make promises easily. If you don't agree with each other, you should control your anger.
If there are some embarrassing scenes during the meeting, you can directly refuse a request, implicitly imply that you can't do it, or simply explain your difficulties to avoid the problems you don't want to talk about. No matter which way you take, you must pay attention to polite language and manners.