At the beginning of the new year, due to the outbreak of the epidemic, it should have been a festival of singing and laughing, but it lost the gorgeous fireworks in the night sky and the smiling face on the wine table for a change. Silent city, empty road, 7 o'clock in the morning is like 3 o'clock in the morning. The wind brought by breathing under the mask is deafening.

China, stripped and reconstructed from the group, suddenly became quiet. You and I were really scared when we were "imprisoned" in the cage of silence by novel coronavirus coronavirus pneumonia-19.

In this "battle", SAIC· Roewe did not remain silent. It makes us "hear" the power of security in panic with practical actions.

Respond quickly to the call of "anti-epidemic"

A sudden epidemic, like a long-planned war without smoke, launched a sudden attack on us! In the face of the epidemic situation, SAIC Roewe not only set up an epidemic prevention working group at the first time, formulated the enterprise prevention and control work plan, strengthened personnel investigation, optimized the workflow, strictly implemented the epidemic prevention and control requirements, but also quickly joined the team to fight the epidemic situation.

65438+1October 29th, the fifth day of Lunar New Year, the seventh day of the outbreak of Coniv- 19 in novel coronavirus. On this day, SAIC Roewe received a notice from Zhengzhou Center for Disease Control and Prevention, and urgently requested to dispatch vehicles for epidemic prevention and control.

In just 6 hours, SAIC Roewe completed the first batch of Roewe RX5? Deployment of eMAX epidemic prevention vehicle.

As of February 17, SAIC Roewe, as one of the important participants, donated more than 60 million yuan in cash and materials together with SAIC, and coordinated a large number of emergency medical supplies to Wuhan.

At the same time, in order to solve the problem of inconvenient transportation during the epidemic, SAIC Roewe quickly made a decision to support Didi Chuxing to set up a "medical security convoy" in Shanghai, and opened up a green channel for service vehicles in Shanghai SAIC Roewe authorized maintenance station and set up an emergency mechanism. SAIC Roewe's many new energy vehicles escort medical staff and residents with the advantages of high quality, low energy consumption and easy cleaning.

The epidemic has not stopped, nor have the Rongwei people in the country. Adhering to the brand concept of "people-oriented", Roewe dealers and Roewe owners all over the country also took action: Roewe Chongqing Guanlian donated 654.38+00000 pairs of disposable gloves to Shuanghekou Brigade of Wanzhou District Urban Management Comprehensive Administrative Law Enforcement Detachment; A Roewe car owner volunteer from Qinhuangdao Volunteer Service Center in Hebei led members to participate in epidemic prevention and control in a scientific and orderly manner, and sent daily necessities to frontline medical staff and epidemic prevention department staff; Roewe, Yue Hong of Cangzhou, Hebei, came to the traffic police booth at the junction of rural areas and two provinces with condolences, bought protective supplies and condolences for Cangzhou Infectious Disease Hospital, expressed condolences to the families of isolated medical staff, and constantly sent warmth to the epidemic prevention soldiers around him.

SAIC Roewe fully cooperates with the anti-epidemic work to protect every user and the warriors fighting in the front line of the war epidemic by providing cars, services, donations and materials, so that we can hear the warm-hearted voice from Roewe people under the brand concept of "people-oriented".

Under the great epidemic, justice is paramount.

Due to the sudden outbreak, it not only created the "longest Spring Festival holiday in history", but also slowed down for dealers, but it was basically equal to stagnation. Major car companies and their dealers are not only wuyue's companions in the same boat, but also comrades fighting side by side. To this end, on February 6, SAIC Roewe launched six emergency measures to empower dealers to decompress.

These include:

1. Relieve the pressure of task assessment: adjust the target assessment and business policy in February, including but not limited to temporarily canceling the assessment of sales tasks, management tasks, promotion tasks, market activities, etc., and the bonuses involved in each assessment will be paid according to the standard.

Second, reduce the financial pressure: before February 15, advance the rebate of merchants, return the bonus of dealers urgently, and relieve the financial pressure of dealers. In February, the interest-free period of new vehicles was adjusted to 150 days, and the headquarters will fully subsidize the inventory interest generated in February.

3. Vehicle logistics support: If the dealer can't operate normally due to the epidemic, he can apply for suspension of delivery. Since February 10, dealers can apply for expedited delivery through mail, Anji assistant and other channels if they have urgent order delivery needs. SAIC Roewe promises to overcome all difficulties and achieve this goal.

4. Online technical support: 7×24 real-time response to help dealers quickly solve various technical problems; Carry out regional remote technical exchanges and support.

Verb (abbreviation of verb) employee care subsidy: SAIC Roewe will give a certain amount of employee care subsidy to the dealer team that still sticks to its post during the epidemic period to help the dealer ease the operating pressure.

On-line training care for intransitive verbs: Since February 3rd, the headquarters has provided multi-channel online training such as WeChat official account "SAIC Passenger Car Class I", e-learning learning system and online live course system to help sales consultants learn online training contents such as protection education, sales/service reception tips and policy interpretation during the epidemic.

This "winter" may be a little longer, but it is under this thorn that SAIC Roewe has given dealers stronger resilience and belief, and together with them has become an important force behind them. We heard the voice of justice of Voice Roewe.

Comprehensive anti-epidemic? Serve the soul.

Not only does it guarantee the hard demand for travel, SAIC Roewe also provides customized services for users during the epidemic. On February 3rd, SAIC Roewe, based on the principle of "reducing customers' visits to stores and increasing active door-to-door service", jointly launched five online warm-hearted services of "online VR intelligent exhibition hall car-watching service, door-to-door test drive service, online vehicle service, door-to-door maintenance service and one-stop online financial service", and the safety services of "seeing, trying, buying, guaranteeing and repairing" can be enjoyed at home.

At the same time, for all models whose warranty period is between June 1 and February 29, 2020, the vehicle warranty period will be extended to March 3 1.

In addition, in this national epidemic prevention and control struggle, SAIC Roewe has been providing users with a higher level of product safety protection.

The vast majority of vehicles have been using high-efficiency PM2.5 air conditioning filters. The experimental results show that this air conditioner filter can filter particulate matter (droplet nucleus-the main transmission mode of coronavirus), and the efficiency is as high as 95%, providing protection for drivers and passengers in the car.

On this basis, SAIC Roewe's products can achieve a sterilization rate of 99.5% in one hour through negative ion generator and independent air purification system. Users can turn on this function remotely before going out to ensure a healthier environment in the car.

SAIC Roewe can also choose to add a fresh air system for some vehicles, and can also kill bacteria efficiently through multiple and all-round filter barriers; Also launched UVC? LED germicidal lamp can achieve 99% sterilization efficiency within 90 seconds through ultraviolet irradiation; And provide 360-degree high-temperature fumigation and disinfection services. This kind of guarantee close to "N99 level" ensures more users and people's car worry-free and travel safety.

14-year-old SAIC Roewe is still very young, just like a thriving young man.

But this "young man" only took a few short years: from a small SUV Roewe RX3 to seven medium and large SUVs Roewe RX8, from the world's first mass-produced Internet car and electric intelligent supercar to the world's first mass-produced intelligent cockpit, from an ordinary member of China's own brand army to the sudden emergence of its own brand forest, which made us feel the upward direction of its brand.

As a "brand with temperature", its charm is not only reflected in the product strength. When the epidemic came, when it could have remained silent, it did not escape, but made a sound with practical actions, which made us "hear" the power of SAIC Roewe.

In China, where the mute button is pressed, there are people behind every room and window waiting for the day when it will be restarted. Under the destruction, we still have hope.

Editor = Zhou Huan

This article comes from car home, the author of the car manufacturer, and does not represent car home's position.