The consultation telephone also provides manual service and self-service voice service, and the related services are as follows:

[artificial service]

Labor service time: 8: 30- 17: 30 working day.

Tianjin 12333 hotline provides public consultation on human resources and social security policies, service institutions, work procedures, and other information, such as the results of professional skill appraisal and the authenticity of professional qualification certificates, and accepts reports and complaints about employers' violations of labor security laws and regulations.

[self-service]

Self-service time: 24 hours a year.

Tianjin 12333 hotline self-service provides citizens with automatic response service for human social security policies.

Related Operations Guide: Dial during the manual service period, and press 0 after hearing the prompt tone to enter the manual and complaint reporting service; Press 1 to broadcast hot issues; Press 2 to enter the policy consultation self-service; Press 8 to enter the social security card business card printing information maintenance inquiry service. Dial during non-manual service hours, press 2 after hearing the prompt to enter the policy consultation self-service.