1. Strengthen theoretical study: While strengthening the daily management of the window, we will continue to strengthen the study of political theory, policies, laws and professional knowledge of the window staff.
2. Standardize the window system: focus on window business, attendance and mass evaluation, and further realize the work objectives of enhancing service awareness, correcting service attitude and strengthening service discipline by means of "summary report".
3. Strengthen the service concept: infect the masses with smiles, infiltrate enthusiasm into every bit of window service work, let the masses say hello, ask questions, answer questions, take a walk, send one away, and let the people who come to work feel warm and satisfied.
4. Carry out business training: by participating in etiquette training, apply what you have learned in your work, serve the masses with a more positive and enthusiastic attitude and polite words and deeds, and improve the service level of the window with practical actions.