Extended data:
20 12 On May 6th, the Guangdong Provincial Supervision Bureau of the China Insurance Regulatory Commission issued a total fine of110,000 yuan to China Life Guangzhou Branch, and punished it for illegally listing "maintenance expenses" and illegally using "bank insurance public relations expenses".
Violation problem
According to reports, when Guangdong Insurance Regulatory Bureau inspected China Life Guangzhou Branch, it was found that since 20 1 1, China Life Guangzhou Branch had some illegal and illegal problems, such as falsely reporting "business entertainment expenses" and illegally paying "fixed public relations expenses" to bancassurance sales staff.
Official attitude
Guangdong Insurance Regulatory Bureau believes that the "business entertainment fee" charged by China Life Guangzhou Branch is a false statement. The method of using "fixed public relations fees" for internal activities is not true, and the above acts violate the relevant provisions of the Insurance Law respectively. China Life Guangzhou Branch was given administrative penalties of 6,543,800 yuan and 6,543,800 yuan respectively, and was ordered to make corrections.
Bank response
In its statement and defense, China Life Guangzhou Branch pointed out that the following "business entertainment expenses" in the company's accounts are business entertainment expenses paid by the company to avoid escalating customer complaints to the regulatory authorities and maintain social stability, and 20 1 1 customer complaints did not cause corresponding harmful consequences to the company.
"Fixed public relations expenses" is a certain amount of sales expenses shared by the company according to the business scale of two business units in the urban area. This fee is mainly used for activities within the team, and does not belong to the behavior of rewarding the bank staff outside the account.
Baidu Encyclopedia-China Life