1. Preventive management services
Preventive management refers to a series of on-duty monitoring, inspection and other management service activities such as anti-theft, anti-destruction, anti-accident and emergency disposal of the property area under the jurisdiction of the property service enterprise. The objects of preventive management services are mainly man-made accidents and losses.
In order to achieve the purpose of regional prevention and control management service of property, efforts must be made in both "hardware" and "software" of prevention and control management service. The hardware of preventive management service in property area refers to a set of hardware facilities that must be equipped according to the actual needs of preventive management service, and the software of preventive management service refers to the full-time order maintenance personnel within the property service enterprise and a series of measures, rules and regulations adopted to realize preventive management service.
2. Fire management
Fire management includes fire prevention and fire fighting. The focus of property service fire fighting should be what measures can be taken to minimize the loss after the fire. Another key task is to nip in the bud, that is, put fire prevention first and make full preparations for fire fighting at any time from manpower, material resources and technology. The main contents of property fire management service are: fire publicity and education; Construction of fire brigade; Formulation of fire fighting system; Configuration and management of fire control facilities and equipment; Post-disaster disposal measures and other five aspects.
Establishing a high-quality volunteer fire fighting team, which is mainly based on employees of property service enterprises and supplemented by business households, is the organizational guarantee for the implementation of regional fire fighting work. Its task is to carry out fire duty, fire inspection, fire training, manage and maintain fire equipment, and assist fire departments to carry out fire control work.
3. Road traffic management
Road traffic management mainly includes road management, traffic management, vehicle management and parking lot (garage) management.
(1) Road management refers to the daily management of road facilities in the property service area and the correction and disposal of illegally occupied roads.
(2) The task of traffic management is to correctly handle the relationship between people, vehicles and roads, separate people and vehicles as much as possible, and ensure the safe and smooth traffic in the property service area, with the focus on motor vehicle management.
(3) Vehicle management includes the management of motor vehicles, motorcycles, mopeds and bicycles, and its main duty is to prohibit parking and misplacing to prevent vehicles from being lost or damaged.
(4) Parking (garage) management includes ground parking and underground parking, and its management service task is mainly to provide management services for parking space division, driving signs, loss prevention and theft prevention, and vehicle storage of vehicles entering and leaving the parking (garage).
Basic requirements of public order maintenance service
1. Safe
Safety is the first demand of property services and order maintenance services. Property service enterprises should establish a proactive attitude, constantly improve their own security capabilities, cooperate with public security departments and local governments to do a good job in public security and fire control, and strive to make business households have a safe working and living environment.
orderly
In the property area, operators not only need the orderly operation of property equipment and facilities, but also need the orderly flow of people and vehicles. In the event of an emergency, it is even more necessary for order maintenance personnel to be busy and not chaotic, to respond in a timely and orderly manner, and to dispose of it in a timely and proper manner. This safe and orderly working and living environment will definitely bring comfortable feeling to business owners.
Step 3 love
The public order maintenance service of property service is a deterrent to thieves and saboteurs, but it should be full of feelings for business owners and the public. The order maintainer of the property service enterprise should take care of the business owner and his property like a family member, provide warm and thoughtful quality service for the business owner, and make the business owner feel that he is a distant relative rather than a close neighbor.
Step 4: Image
Order maintenance service is the first image of property services. Good property order maintenance service, neat order maintenance team and excellent quality of order maintenance personnel can improve the level of property services and property service enterprises and make business owners feel safe. Not only that, the image of order maintenance service can also increase the influence of property and property service enterprises in the public, so as to preserve and increase the value of property and make property service enterprises gain a good reputation.
The basic requirements of public order maintenance personnel are due diligence, familiarity with the situation, proper prevention and civilized behavior.