Manage employee summary report 1
One month in 2020, I came to Hechuang's big family with a feeling of anxiety. I started a job from complete stranger to familiar. The work content is full of unprecedented unknowns and challenges, which inspires me to make more efforts to learn and enrich. A few months have passed in a blink of an eye, and at the end of the year, it is time to review our work and summarize and analyze ourselves.
I. Office work
1. The owner stays in _ _ households, shops _ _ households, and the decoration engineers of _ _ households patrol and inspect the decoration 2-3 times a week; Daily maintenance, complaint handling * * * _ times or more.
2. The office is responsible for office hygiene, attendance and duty record checking every day, and the office studies, trains and records meetings _ _ times a week.
3. Learn the charging software, the charging process, the sorting of bills, the production of various forms, and the production of month-end statements.
4. Organize office documents, file and classify them every week.
5. Clean up the collecting and purchasing records, count, classify and put into storage the materials purchased by the company, and regularly check and clean up the inventory every week.
6. Assist the engineering department to distribute the owner's fuel card, unit door key and mailbox key.
7, quality inspection records _ _ times, weekly inspection, quality inspection meeting _ _ times.
8. In the past, the system was maintained once a week, * * * _ times. Parking IC card processing, renewal and recycling * * * Total _ _; Temporary use of _ _ IC card.
9. Handle elevator maintenance complaints _ _ times.
9. Assist other employees in the office to handle other affairs and lead the assigned tasks.
Second, the green maintenance
At present, greening workers are directly responsible by greening companies. As the head of the cleaning department, I also want to supervise the greening work. In the company's quality assessment of _ _ _ _ _ _, the company leaders affirmed the achievements of community greening, but also pointed out many shortcomings, such as many construction teams' cars crushed the turf during the renovation of the community, resulting in some places being exposed. In view of these problems, I also communicated with the greening personnel at the first time, and immediately rectified and repaired the damaged greening vegetation.
In autumn and winter, the situation of park greening is grim, mainly in the following aspects:
1, communicate with greening personnel on the greening situation of the community every week.
2. Do a good job in the daily maintenance and supervision of park greening and facilities. Prune the branches of hibiscus and other trees with serious defoliation for * * * times, and maintain Ophiopogon japonicus and Phyllostachys oblata by replanting, repairing and pulling out the dead and yellow roots for * * * times.
3. Clean the fallen leaves on the road and in every corner in time every day.
4, pest control, winter flower fertilization * * * for _ _ times.
Third, the work of the cleaning department
1, earnestly do a good job in the overall quality construction of the cleaning team and strengthen the ideological education and training of employees. Hold weekly meetings to cultivate employees' sense of service.
2. Further improve various rules and regulations. Strictly regulate the daily work and code of conduct of each employee with relevant rules and regulations, so that each employee can realize his own shortcomings and actively seek improvement and enterprising.
3, cleaning staff instrument, image, etiquette management training. According to the requirements of the company, the dress code always checks the appearance of employees to ensure that they are dressed neatly, courteously, energetic and serve with a smile.
4, posts, positioning, responsibility to the people. According to the actual situation of the community, zoning, building planning, corridor planning, according to the division of responsibility, daily inspection, found that the problem is corrected immediately.
5, regular and irregular inspection every week. Organize manpower and material resources in time to ensure every inspection. There is a regular big inspection every Friday and a small inspection every day.
6, do a good job in the owner relationship. Communicate with the owner frequently, solicit opinions from the owner, rectify the problems in time, and ask the owner to check.
7. Implement the work inspection system in strict accordance with the cleaning work specifications and the company's inspection scoring standards, including self-inspection, mutual inspection, supervisor inspection, spot check and other systems, and convey the assessment results to employees as soon as possible. Do reward diligence and punish laziness, and reward and punishment are clear. Adhere to irregular community inspections, supervise cleaning work, and implement various meeting systems.
8. Since I was transferred to the cleaning supervisor in September, I have recruited * * * people, trained regularly * * times a week, and trained irregularly * * * times, and handled the resignation procedures _ _; The quality evaluation pointed out the problem * * * _ _, the weekly inspection pointed out the problem _ _ times, and received the owner's complaint about cleaning _ _ times.
Existing problems:
1. Many owners are renovating in the early stage of occupancy, and the situation of slag accumulation in the corridor is very serious. Cleaning did not give enough guidance to the owners, so that some owners complained many times.
2. Insufficient mastery of professional skills. There are not enough cleaning methods to carry out comprehensive cleaning, leaving hidden dangers for possible work mistakes in the future.
3. There is not enough exchange of work experience between employees in the cleaning department. I don't know enough about the outstanding places in other communities, especially the habit of persuading owners to pile things in the corridor.
4. The sanitary dead angle is not handled thoroughly. The cleanliness of the corridor is the focus of every inspection. Dust on the fire hydrant and the window at the corner of the corridor occasionally accumulates during the weekly inspection. There are dirty marks on the buttons in the elevator; There is dust falling at the door of the unit and a newspaper box at the door.
5, cleaning staff training is not enough. The cleaning staff changed greatly during the period of land reclamation, and the training time was insufficient. A lot of cleaning will only sweep the floor and mop the floor, and the reasonable arrangement of time is not enough, so that I feel that I have worked for a long time but the effect is not obvious.
6. Check-in information is not carefully filled in, and there is a problem.
Manage Employee Summary Report 2
I have been engaged in property management since 2020. In this short _ _ month, I deeply realized that property management is a special service work. In my work, I am strict with myself, set an example, treat people or things fairly and fairly, work conscientiously and meticulously, and try my best to make the company, service units and owners satisfied and recognized.
In order to sum up experience, learn from each other's strengths and further improve the property work, I also made the following summary of the property work in these months.
First, we should be "conscientious, caring, patient and open-minded".
1. responsibilities: first of all, we must strictly implement and clarify our post responsibilities. As far as our work is concerned, it is our duty to serve the unit and the owner from the interests of the unit and the owner. I think each of us doesn't want to be an "irresponsible and irresponsible person". Knowing your job responsibilities will help you understand what you should and should not do. In this way, you will conscientiously do your own work, take the initiative to do anything within the scope of your job responsibilities, without waiting for the leadership to arrange;
2. Love: A good employee should have enough work experience and a careful and enthusiastic work attitude. I think he should also have love. Love is also a magic weapon for us to do a good job, so we must integrate our "love" into the environment and work;
3. Patience: strengthen the sense of work concept and purpose, establish the people-oriented thought, and try to do practical things and do good things for the owners as much as possible. In other words, we should patiently, sincerely and seriously solve problems and do a good job. Only in this way can the work be done well, carefully and solidly, and the practical problems encountered in the work can be effectively solved.
4. Modesty: At work, we must work down-to-earth, learn modestly and ask for advice modestly. Learn from the property predecessors with an open mind, sum up lessons and accumulate experience, and treat the work sincerely.
Second, we should treat our work with a full and optimistic attitude.
The society lacks understanding of the property industry, and many people look down on the property staff, but we must respond with a good attitude. You must not complain too much in your work, be enterprising and optimistic in your thoughts, and never rest on your laurels.
Third, set an example at work and be strict with your work attitude.
During my work, I will strictly abide by various rules and regulations, be strict with myself, be down-to-earth, ensure to bring quality service to customers, and do practical things and good things in my post.
Fourth, improve professional level and moral cultivation.
If you really want to improve your professional level and create more wealth for enterprises and individuals, you must be strict with yourself, not be sloppy, study hard at work and become a work expert; Strengthen moral cultivation, have a clear understanding of their own shortcomings, start from bit by bit behavior, and become an example for other colleagues in terms of dress, manners, respect for the elderly and love for the young, fairness and integrity, and social morality.
In the future work, I will continue to work hard, constantly sum up all aspects of experience and make my own contribution.
Manage employee summary report 3
First, performance.
My _ _ _ _ _ year can be summed up by the word 10, which is: unknown and vigorous. Obscurity is manifested in the following aspects: credit management system, enterprise credit information system, personal credit information system, online approval, credit statements and comprehensive management of departments need to be in-depth, detailed and obscure; Powerful performance in the following aspects:
First of all, customer entry and exit standards were born. According to the Bank's situation and market reality, I organized relevant personnel to formulate the standards for credit customers' access and exit, defined the customer selection standards for several key industries such as real estate, automobile and commodity circulation, and defined the customer selection objectives and directions of sub-branches.
The second is to implement the risk contract responsibility system. At present, due to the relatively backward credit culture of our bank, the implementation of risk contracting responsibility system not only improves the risk awareness of branch account managers, but also enhances the responsibility awareness of credit examiners.
Third, 39 credit enterprises have emerged. After half a year's careful screening, recommendation and cross-selection, 39 enterprises, including our customer group co., ltd., automobile interior parts company and electronics co., ltd., won the title of the first "credit integrity unit" in the banking industry, which was the first batch of credit integrity enterprises born by our bank, and had an important impact on expanding our influence and expanding our high-quality customer base.
Fourth, the enterprise credit information system was officially launched. According to the requirements of the People's Bank of China's comprehensive credit information management, our department cooperated with the Ministry of Science and Technology to successfully eliminate the credit information system, and successfully completed the development of the interface program between the credit information management information system and the national enterprise credit information system, the collation of existing customer information and the submission of relevant data. After being accepted by the Credit Bureau of the People's Bank of China, our customer information was formally submitted to the national enterprise credit information system for storage, which provided information guarantee for the whole bank to inquire about credit customer information and prevent credit risks.
Fifth, online approval began to advance. With the strong support of the Ministry of Science and Technology, after repeated consultations, coordination and testing, some credit businesses in suburban branches of our bank have been approved online, and the approval method and efficiency have been further improved, which also marks the further improvement of the electronic management level of our credit business.
Sixth, the comprehensive management work is basically on the right track. Specific performance in the following aspects: First, the division of responsibilities is basically clear; Second, the credit management system is further optimized; Third, the credit file has been handed over in the first stage; Fourth, the preparation of credit information required for investment listing has been completed; The fifth is to meet all kinds of special inspections for 6 times; Sixth, five credit training sessions were organized.
Second, honesty and self-discipline
As a cadre in party member, I deeply realize the importance of honesty and self-discipline, and take the opportunity to promote case prevention work, earnestly study the "Thirteen Grasps" of the CBRC, persist in doing things in a down-to-earth manner, strictly abide by the rules of honesty and self-discipline of cadres in party member in specific work, be honest and loyal to their duties, and seek illegitimate interests without using the influence of their powers and positions; There is no act of engaging in profit-making activities without permission; Abide by the regulations on the management and use of public property; There is no act of abusing public interests for personal gain or changing public interests for personal gain; Did not use the influence of authority and position to seek benefits for relatives, friends and staff around him; I have been diligent and thrifty, and I don't talk about extravagance and waste, squandering public funds and extravagance and waste. At the same time, in order to prevent commercial bribery, the Interim Provisions on Integrity and Self-discipline of Credit Granting Staff was formulated, and the Commitment Letter against Commercial Bribery was signed, which sounded the alarm bell and further regulated their behavior.
Third, there are shortcomings.
Over the past year, my ideological quality, theoretical level and working ability have been improved to some extent, and my ability of organization and coordination has also been exercised. However, there are still some gaps and shortcomings in my work. Compared with the requirements of the Bank's current rapid development, there are still some areas that need to be improved, mainly in the following three aspects:
(A) the theoretical level needs to be further improved. I don't study hard enough, and I have "inertia" in my mind. Sometimes it is an excuse to be busy with work, have too many affairs and have no energy to study hard. Sometimes I feel that I have been engaged in banking for a long time, have a certain theoretical basis, are satisfied with a superficial understanding, lack of in-depth understanding of the theory, and ignore the continuous update of M financial theory.
(2) the thought is not mature enough. I haven't done enough in work innovation, lacking new ideas and methods, and sometimes I am lazy and impatient in my work, lacking the spirit of reform, innovation and forge ahead.
(3) The work is not deep enough. Sometimes the working method is simple, and the accident is not calm enough. They lack the style of grasping to the end and precise, detailed and accurate working methods, with more work arrangements and less inspections.
Four, my three experiences
(1) Harmony is productivity.
Looking back on the work in the past year, I personally feel that the Credit Department is a harmonious, pragmatic and efficient team. In this team, there is both division of labor and cooperation, both mutual cooperation and mutual support. I feel comfortable and motivated to work in such a team.
(B) the team is the source of strength
From the database construction to the case, from welcoming the inspection of relevant departments to the rectification report, from structural adjustment to completing the assessment task, the time was tight, the manpower was small, and the task was heavy, but we still successfully completed it, which depends on the strength of the team. The team with strong overall combat capability is the source of strength for us to complete such a huge workload.
(3) Selfless dedication is the most touching.
In order to cooperate with the transfer of archives management in the whole bank, with the cooperation of comrades, we concentrated on two months and worked overtime to successfully complete the transfer of credit archives in the past eight years without any mistakes ... To ensure that the enterprise credit information system went online as scheduled, in
6、
In July and August, I didn't take a Sunday off for three months. The annual credit statements are submitted at the beginning of the month. However, every festival is at the beginning of the month. However, I didn't hear a word of his complaint, nor did I see a trace of dissatisfaction with him. In order to maintain and optimize the enterprise credit information system, organize and coordinate the document delivery, and meet the special inspection work of the education loan of the banking regulatory bureau, I took a deck to work. These things, in the comprehensive management work, are only a small part of many unknown jobs. ...
Here, I would like to thank the harmonious team of the Credit Department, energetic colleagues, especially the devotees who dare to be unknown in the comprehensive management work. Thank you! _ _ _ _ years, we continue to fight!
Five-Year Plan
2008 will be a year of rapid and healthy development of our bank. Under the correct leadership of leaders at all levels of the Head Office, I will strive to improve my management level and be a good assistant to ensure the completion of the annual objectives and tasks assigned by the Head Office.
Manage Employee Summary Report 4
It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.
First, focus on your job and perform your duties seriously.
(1) Do financial work patiently and meticulously. Since I took over the financial work of _ _ _ _ management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets. First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management. The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements. The third is to collect service fees in time. Combined with the reality of _ _ _ _, on the basis of further understanding and mastering the collection methods of service fee agreement, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by _ _ _ _ company, the owner and us. _ _ _ All the service fees for the whole year have been received. The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.
(2) actively do a good job in copywriting management. I have been mainly engaged in office work for the past six months, and I soon got used to the copy management of _ _ _ _. I have mainly done the following two tasks: First, data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.
(3) Do a good job of greening and maintenance seriously and responsibly. The greening work of the community was given to me in June+10, 5438. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I mainly did the following two aspects:
First, do a good job in the daily maintenance of community greening.
The second is to carefully check and accept the handover.
Second, the main experience and gains
After working in _ _ _ _ for half a year, I have finished some work and made some achievements. To sum up, I have the following experiences and gains:
(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.
(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.
(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.
(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.
Third, there are shortcomings.
Due to less work practice and lack of relevant work experience, the work in _ _ _ _ has the following shortcomings:
(1) I don't know enough about the contents of the Property Management Service Fee Agreement, especially about some previous charges;
(2)? (2) The cost of dining in the canteen is relatively high, which is easy to grasp macroscopically and difficult to control microscopically;
(3) The greening work situation is grim, and the greening management of residential areas should be strengthened.
Fourth, the next step
In view of the shortcomings in the work in 2020, in order to do a good job in the new year, the following aspects should be highlighted:
(a) actively coordinate with the _ _ _ company and the owner to further straighten out the relationship;
(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency;
(3) Managing money and accounts, and controlling current account expenditures;
(4) Do everything possible to manage the canteen and handle the relationship between cost and food;
(5) Do a good job in greening and maintenance of residential areas.
Manage employee summary report 5
Today, I will discuss with you my personal experience since I worked in Guangli for two months. In two months' work, I got strong support from leaders at all levels in the station. Thank you very much I also learned a lot from company leaders, such as _ _ _ stationmaster, _ _ _ deputy stationmaster, _ _ _ _ manager, etc. Because I think these leaders have a unique set of management methods and management theories in their respective posts, and they are relatively successful. There is an old saying in China called "magnanimity". Your method and experience are also the reference for me to learn and summarize in my future work. As a member of the management of Guangli Company, I will briefly explain my management ideas and direction to the leaders. I hope the leader will forgive my shortcomings.
First, establish a correct leadership and management mentality and be strict with requirements.
As a teacher, we should treat every employee fairly, justly and objectively. Be able to listen to the different opinions of subordinates, and don't mix personal feelings with differences at work. In my opinion, the strict requirements for subordinates are not harsh on them, but actually help them, force them to make progress and adapt to the cruel competition in society. I said at the meeting of the machine maintenance class: every industry can't escape the hidden rules of the development of market economy, the period of rapid development (that is, the concrete industry now), the period of market saturation and the period of survival of the fittest. In the near future, the concrete industry will enter the market saturation period and the survival of the fittest period. By then, some enterprises will be eliminated by the market, employees in the industry will exceed the market demand, and job competition will become more and more fierce. Without excellent work style and technology, it will be eliminated by the market. We are all men. The most basic requirement of a man is a sense of family responsibility, the ability to support his wife, raise children and take care of his parents. These abilities require us to have strong social competitiveness. Social competitiveness depends on our positive attitude, hard work, continuous learning and continuous progress to keep up with the pace of social development. At the same time, we should seize the opportunity of the high-speed development of the industry and promote our by going up one flight of stairs through continuous efforts and progress. I don't want you to be a mechanic after working for me for three or five years. I hope you can all be independent. If you can't be strict with yourself now, how can you make progress? Which company and boss will trust you to lead the team?
Second, create a good team work atmosphere.
At work, I actively advocate the view that positive people are like the sun, where they shine; Negative people are like the moon, like the first lunar month. In team management, I will set a positive example through various channels, so that every employee has a yardstick to measure himself and a direction to work hard. In this employee rating system, I strongly advocate not to investigate the past, not to investigate the past gains and losses of employees, to reduce the psychological pressure of employees, so as not to cause psychological harm to employees, and strive to help every employee make progress. Discipline, I actively advocate "dictatorship first, then _ _ _ _". A team must have iron discipline, and all actions must follow the command and keep pace with each other in order to win. Whoever violates discipline will be disciplined, and leaders will take exams. Once you don't follow your own principles, you will become a person without principles. In the process of dealing with violations of discipline, it is inevitable that a few employees will be dissatisfied with the handling. At this time, the leaders should immediately conduct counseling work. This is the relationship between "law" and "emotion" The law is nothing more than human feelings. Let's talk about human feelings first This is the working principle of leadership. At work, leaders should affirm the gains and losses and attitudes of employees at work and give appropriate praise and rewards; Deny negative things and give proper criticism and education to form a collective public opinion that can support justice, safeguard justice, stop wrong ideas and prevent immoral phenomena in the whole team. This kind of collective public opinion is not the one-way indoctrination of leaders, but is based on the overwhelming correct understanding and speech of the whole team. It is identical and correct, and it is infectious and morally binding to all employees. In the concrete implementation process, my method is to rely on the collective strength.
Third, the leadership work is meticulous.
In my work, I try my best to be meticulous in the work of every employee in every position. Through working procedures, job responsibilities, work forms and other forms, I let every employee know what he should do in his work every day and what his requirements are, so that his daily work can be purposeful, targeted and clear.
The above is a summary of my work, thank you.
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