Quality management refers to all activities that determine the quality policy, objectives and responsibilities in the quality system and make them come true through quality planning, control, guarantee and improvement. Here I have brought you five internship experiences in quality management department, I hope you like it!

What is the quality of 1? We often say that quality is the life of an enterprise, and quality is the fundamental guarantee for its survival. If the products or services provided by an enterprise lose quality assurance, then the enterprise will lose the market. This kind of quality consciousness basically exists in all employees of the company, but the key is how to continuously improve the quality of our products, how to improve our quality management level, and how to continuously meet the new and higher requirements of users for fertilizers. Recently, the company organized a quality management training for middle managers, and I have some new experiences.

With the acceleration of global economic integration and the improvement of China's market economic system, the market has higher and higher requirements for enterprise management, and all enterprises are constantly developing and perfecting their own management systems and improving their management level to meet the requirements of products. In the process of perfecting and improving the quality management system, enterprises should pursue excellent performance management and make themselves invincible. At present, the GB/T 1900 1, GB/T2400 1, GB/T2800 1 quality, environment and occupational health and safety management systems implemented by the company are a compliant standard and a license for our products to enter the fiercely competitive market, which can be said to be the minimum requirement and excellent performance management mode.

There are two core ideas in the eight principles of quality management: paying attention to customers, leading role, full participation, process method, system management method, continuous improvement, fact-based decision-making method and mutually beneficial relationship with suppliers. One is customer-centered, so that products can meet customer requirements; Second, continuous improvement and innovation. Modern quality management lies in pursuing excellent quality, improving the overall quality of enterprises and paying attention to the development of quality culture. In quality management, we must adhere to the customer's needs as the center. Only by truly realizing that customer satisfaction is the foundation of enterprise's survival and development can we carry out quality work from the perspective of customers and truly establish a customer-driven quality system. The quality management system requires every employee of an enterprise to know who his customers are when doing any work, and establish the quality concept that work is to serve customers. Customers here are a broad concept, including not only fertilizer users, farmers, agents, distributors, etc. outside the company. It also includes various departments and production processes within the enterprise. There are customer relationships between the upper and lower processes, between the front and back processes, between departments and between production plants. Only when customers are satisfied can our work be effective.

In quality management, the leadership, commitment and active participation of managers at all levels are very important to maintain the normal operation of the company's quality management system; People at all levels are the foundation of the organization, and only with their full participation can the quality management system be complete. Therefore, it is necessary to educate employees on quality awareness, professional ethics and professional accomplishment to stimulate their enthusiasm and sense of responsibility. In addition, employees should have enough knowledge, skills and experience to be competent and fully participate in the work.

The understanding of quality management should not be limited to the production process and products, but also consider services, human resources, raw material supply, measurement and so on. , and should not be limited to a functional department, should belong to the overall scope of the company, to ensure the quality of the company's products should be the responsibility of all employees; Quality management should run through the whole process of product quality production, formation and realization. Only with the participation of all employees and comprehensive quality awareness can the product quality of our company develop continuously.

We should take the construction of quality culture as the key content of the company's corporate culture, realize the voluntary participation of all employees, make the quality culture form consistent values, ethics and behavior norms in the company's internal management practice, form the cohesion, binding force and driving force of all employees, and firmly establish the concept of quality first, so that the company's product quality will be further improved.

Market demand is constantly developing and changing. In order to adapt to this change, we should constantly improve to meet and strive to exceed customer requirements. This requires us to have all the ways of thinking based on reality and continuous improvement. Through PDCA cycle, we can promote continuous improvement and make the management system more efficient, optimized and applicable. By regularly organizing quality inspection and quality audit activities, problems and weak links in production, operation and management activities are found in time, and effective rectification is carried out, so as to improve the overall management level and quality control ability of the company, improve the business skills and comprehensive quality of employees and lay a solid foundation for the long-term development of the company; Work around customer satisfaction, constantly meet customer needs and expectations, win customer trust, improve customer satisfaction, and enhance the social image and market competitiveness of enterprises; Improve the management level and performance of the company through continuous improvement, so as to pursue excellent performance management and maintain the long-term development of the company.

Practical experience of quality management department II

Gorky said: "All happy families are similar, and each unhappy family is unhappy in its own way."

The quality system runs well, and the organization with standardized management will achieve good results no matter who conducts internal audit. However, for most organizations, it is very important to select suitable internal auditors, give them proper positioning and training, and gradually cultivate them.

The first is the positioning problem. As mentioned in the last article, most organizations and training institutions position internal auditors as supervisors and examiners of other departments. My suggestion is that the internal auditor should first be a qualified builder or an excellent perfector. The construction mentioned here refers to the system construction of the department. In order to understand the system operation of the whole enterprise, internal auditors should start with the system construction of their own departments and understand the system of their own departments. The system of this department is perfect, the system operation of the whole enterprise can be relatively perfect, and the pressure of internal audit will be reduced; There is nothing wrong with the system in this department. Only by examining others can we have capital, and only by speaking can we make sense. This is actually a change of concept.

Therefore, in the training of internal auditors, don't learn the standards from the beginning, learn how to prepare inspection plans and checklists, and how to convict others. But should be combined with the actual situation of the company and the department. First of all, we should train the basic concepts of quality management system, the quality management system structure of our unit, the process, structure and management points of our department's quality management system. Internal audit should start from our own department, first obtain supporting resources from the inside, and then how to do it.

Finally, the training of internal auditors should be gradual, and the newly trained internal auditors, especially young people, should be treated with the attitude of reserving talents, and should not be rushed, thinking that simple three to five days training can play a great role in system management and even become a tool for internal contradictions in the organization. If all departments in the organization can adhere to the monthly or quarterly system self-inspection and self-improvement, an internal auditor should have been engaged in relevant work in this department for more than 1 year before he can be qualified to participate in the audit of external departments.

I hope you like the internship experience in the management department!

Practical experience of quality management department 3

As the milling team leader of Chengyuan Company, in the daily team management, we insist on "honesty, truth-seeking, and creating high-quality products; Standardize, innovate and seek development. " Our quality policy always puts quality control in the first place, making the concept of "100% quality for everyone" deeply rooted in people's hearts and creating a good quality atmosphere. Led the manufacturing of the second milling team _ In the first half of 2008, the number of per capita quality problems decreased by 46.8% compared with the same period of last year.

First of all, actively study the company's quality system documents with team members to enhance quality awareness.

Recently, according to some requirements of the "Four Ones" work in scientific research and production of the group company, the company has conducted in-depth study and distributed the "Four Ones" 2.0 learning manual to every employee. Our milling team used the pre-shift meeting to organize all employees to study, and created a good atmosphere of "everyone attaches importance to quality, everyone creates quality and everyone enjoys quality" in the team.

Second, in order to ensure product quality, team members are required to be "three careful" in the processing process.

1, look at the picture carefully. Carefully understand the digestion process drawings before processing, and produce in strict accordance with the drawings and process requirements.

2, careful operation. In the process of treatment, we should focus on nothing, maintain a high degree of concentration, and avoid low-level quality problems such as shaking the wrong scale.

3, serious self-inspection. Strictly abide by the "three inspections" system of product quality, do not violate the quality red line, and carefully self-check, self-identify and self-identify the products processed by yourself, and control the unqualified products to be poured into them. This is the embodiment of being responsible and honest for the quality of the products processed by oneself.

Third, pay attention to quality information feedback.

Pay attention to the feedback of quality information, strengthen contact with pre-process and on-site technicians, and inform and emphasize the quality problems that occurred in the production process yesterday through the pre-shift meeting to avoid similar quality problems from happening again.

Four, strictly implement the department performance appraisal system, rewards and punishments.

For those who often have quality problems, help them find out the reasons in time and take effective measures to reduce the occurrence of quality problems. In this way, employees encourage and promote each other, the product quality is steadily improved, and the skill level of employees is also improved.

Quality is inseparable from every position in the company and is also the life of our company. For the better development of the company and our better life, every employee of our company pays attention to quality, starts from himself, ensures good quality and strives to create the company's first-class products.

Practical experience of quality management department 4

In _ _ _, I was mainly engaged in the construction industry and quality and safety management. Under the care and guidance of superior leaders, I successfully completed the supervision task. Now my work experience this year is as follows:

First, ideological understanding

To do a good job and better accomplish the tasks assigned by the leaders, we must strengthen political study, learn laws and regulations, improve our professional level, learn the spirit of "four winds" and "Party style and clean government", effectively improve our own performance potential and level, act according to law, and gradually improve the potential of administrative law enforcement. Effectively change work style, serve warmly, dare to take responsibility, change work functions, and contribute to the construction of our county.

Second, the working conditions

1. In the supervision and management of 1 year, * * completed the quality and safety supervision of 20 engineering projects, and participated in the quality and safety production inspection, cracking down on illegal activities and special rectification organized by our bureau this year;

2. Handle the safety supervision project 10, and make 5 copies of the project completion acceptance records;

3. Entrusted by the county government, more than 50 houses in/kloc-0 were appraised, and appraisal reports were issued for more than 50 houses in/kloc-0.

4, complete the tasks assigned by the superior leadership.

When conducting quality and safety supervision, I strictly implement national engineering construction laws, regulations, standards and local regulations; Require the safety and quality of all supervision projects, responsible subjects and engineering entities to be implemented in accordance with national engineering construction laws, regulations and mandatory standards; After work, I seriously participated in the supervision business knowledge training organized by the Provincial Construction Department and the State Housing and Construction Bureau. Summary of quality supervisor's work III. Next work plan

1, continue to strengthen the study of political thoughts and professional knowledge, participate in quality and safety training organized by provinces and States, improve working methods, innovate working methods, and better carry out supervision and management;

2. Obey the superior leadership, study hard at work to improve their professional knowledge level, and complete the tasks assigned by the superior with heart.

3. Be clean and honest, and consciously abide by laws, regulations, party constitution, the "three major disciplines" and various rules and regulations of the unit.

I hope that in the new year, I will make persistent efforts to make my work better and more perfect, live up to the trust of the country and the people, and better reflect my own value.

Practical experience of quality management department

I. Feelings and experiences

1, attitude is everything.

You must be meticulous and careful when you work. A staff member works in the company most of the time, which requires him to be careful and meticulous during this time and not to make mistakes all the time. It is necessary to test the results of his work and make sure that nothing is lost. I have always maintained great enthusiasm for my work, not only successfully completing my work tasks, but also summing up experiences and lessons after work to continuously improve my work efficiency. Although I will make some mistakes in my work and will be criticized by the leaders, I think these mistakes and criticisms will make me cautious in my future work and improve my work efficiency. During working with you, I was deeply impressed by their rigorous and serious work style, and I also learned a lot from them that I lacked. Although the production practice is short, it has made me understand the company's corporate culture, production mode and quality system management experience, which is very valuable to me.

2. Be diligent in thinking

In the post, we must be diligent in thinking, constantly improve our working methods and improve our work efficiency. The daily work of the company will be tedious, and it will be boring in a few days. It's just that you need to think more and constantly try to improve your working methods to improve work efficiency and reduce the time required for work.

3. Keep learning

We should constantly enrich our professional knowledge and skills. This will make your work more handy. If a person wants to make a difference in his post, he must be familiar with his professional knowledge and master the business skills within his business scope in order to be a qualified technician.

Second, the work results and gains

During these three months, as a quality improvement technician, I seriously studied the company's quality management process. According to the requirements of job responsibilities, I mainly have the following work achievements and gains:

1. Manufacture of screening fixture in material screening workshop

The completed tools are: 3 remote controller screening tools, 4 plastic sealed motor screening tools, 4 iron-shell motor screening tools, 4 electric control testing tools, 1 sensor screening tools, and 1 PTC electric heating screening tools. In the process of making, I deeply feel that if you want to make a reasonable and practical tooling, you must know the quality, technology and performance of the tested materials. According to my previous work experience, I have mastered these three aspects, so I used my own experience to work and install, which was quickly recognized by everyone.

2. Improvement and maintenance of screening tools

A. Tooling perfection: after the tooling is made, in order to achieve the expected effect, I constantly check the deficiencies of the tooling and improve them during use, so as to make the tooling comfortable and convenient for personnel to use; Achieve fast and effective work efficiency.

B. Maintenance: Strengthen the training of fixture users, so that users can not only use test fixtures, but also deal with common fixture problems.

3. Compile CTQ of external machine pre-assembly and screening tooling.

A. The preparation of external machine pre-installed CTQ is carried out in assembly line mode. After all components are confirmed according to the process documents, the product quality is guaranteed through self-inspection, mutual inspection and quality process requirements. Three conventional models, KFR-23W, KFR-35w and KFR-72W, were compiled respectively.

B. CTQ in screening is aimed at the appearance and basic performance of components to see whether the components meet the quality and process requirements. The remote controller CTQ, plastic sealed motor CTQ, iron shell motor CTQ, temperature sensor CTQ and PTC electric heating CTQ are written respectively.

4. Guide the quality improvement of outsourcing factories, analyze and improve the tracking of defective materials;

First, the daily analysis of screening workshop statistics and the daily analysis of off-line production analysis

From the analysis table, we can see the fluctuation of material quality problems of various manufacturers. Based on this, it can guide the quality improvement of outsourcing manufacturers. In the early stage, the noise off-line rate of plastic-encapsulated motor is high, and the off-line rate of Xinfei 10027 remote controller is high, and the off-line rate of iron-shell motor is high. I participated in improvement and tracking, and compiled a quality defect tracking table.

B. Analysis and improvement of quality problems in the pre-assembly production process.

The problem of high off-line rate of pre-installed door switch motor was tracked and analyzed in the early stage, and temporary rectification measures were implemented. We use quality analysis-fishbone diagram and other tools to analyze the root cause and direct cause, and then come up with permanent countermeasures, and then implement and verify the countermeasures, and finally prevent them from happening again or on other products. Through this improvement, I understand the improvement process of the company.

The above work made me realize that there is no end to quality improvement, and the products are only better, but not.

Third, clear job functions.

According to the requirements of job responsibilities, my main work and study tasks are:

1, responsible for product quality control in the whole production process from sample to mass production, seeking to improve product quality by testing, controlling and improving the process;

2, responsible for solving quality problems in the process of product production, dealing with quality anomalies and quality improvement;

3. Track product quality, handle customer complaints and provide solutions;

4. Formulate various inspection standards and documents related to quality;

5, guide the outsourcing factory quality improvement, analysis and improvement of bad materials.

Fourth, there is a lack of understanding of personal abilities.

1. At present, there are some shortcomings in following up product quality, handling customer complaints and quality-related inspection standards. In order to become a more capable person, we must study hard and overcome all kinds of shortcomings.

2. Due to personality and other reasons, lack of initiative in communication with people. However, in quality work, if you want others to accept your opinions, you need good communication skills. You must be proactive and take communication as a bridge.

Five, the direction of their own efforts in the future

1, learning is endless, and knowledge in various disciplines is changing with each passing day. I will persistently learn all kinds of technical knowledge and use it to guide practice. For today's air conditioning and refrigeration industry, the development of inverter air conditioning technology has accelerated the elimination of energy-efficient air conditioners, and I will strengthen my self-study in this area.

2. It's not enough to talk without doing. In the future work, I will continue to learn knowledge, and constantly improve my skills by watching, learning and practicing. From the assembly of parts to the assembly of the whole machine, all technological processes and quality requirements need to be mastered one by one, so as to continuously enrich themselves and not be eliminated in advance by this highly competitive society.

3, constantly exercise their courage and perseverance, improve their ability to solve practical problems and communication skills, in the process of work slowly overcome impatience, positive, enthusiastic and meticulous treatment of every job.