This book is one of the short-term vocational skills training materials, and its main content involves all kinds of job skills and related knowledge that supermarket waiters need to master. The team of the author of this book has worked in the front line of supermarkets with advanced management concepts for a long time and has rich work experience and training experience. Therefore, this textbook is a perfect combination of theoretical basis and practical experience, and it is a practical post operation training manual.

The emergence of a large number of supermarkets, especially chain supermarkets, has promoted the transformation of traditional commerce in China, and has undergone earth-shaking changes in business philosophy, management mechanism and management means. It turns out that the practitioners of traditional commercial retail stores have fundamentally changed their post structure and completely changed their concepts and skills.

Whether it is a foreign supermarket or a supermarket in China, there are a large number of staff engaged in tally, cashier, service, commodity inspection, safety management and other occupations, including veteran commercial salespersons and waiters, secondary school students, junior college students and even college students who have just left school.

There are also migrant workers from rural areas, who form a huge team of supermarket employees and are the main force among supermarket employees. This main force has matured with the prosperity and development of supermarkets.