Communication is a stage to tap the internal drive of employees from the heart and give employees an opportunity to display their talents. It shortens the distance between employees and managers, enables employees to give full play to their initiative and gives a strong impetus to the development of enterprises.
Communication is a science as well as an art. Some people say that communication is a kind of learning, because any communication has its own purpose. Grasping the purpose of communication and grasping the essentials of communication to express mutual understanding or thoughts requires practice and practice. It is said that communication is an art, and communication is a skill, including verbal, non-verbal and external factors, as well as both sides' cognition of events.
There are many purposes of communication. One of the most obvious creative purposes is the transmission of a lot of information, including one-way and two-way transmission. At this time, the effectiveness, timeliness and fidelity of information transmission are all important considerations. The purpose of higher-level communication lies in the influence of communication, that is, we usually think of "persuading" the behavior and thought of the communicating party.
Effectively improving communication in the workplace is not always as easy as it seems, but it is a work foundation that you can use to build your team, show your leadership and provide timely guidance. You need to start from the basics and decide how to remedy the poor communication at work. When information cannot be output after input, communication is actually closed. Communication barriers occur when some team members can access some exact information while others can't. The manager's main responsibility is to provide regular information feedback, such as status reports, work logs, meeting minutes or just announcements or notes on work information. You should provide complete and accurate position information quickly to avoid miscommunication and confusion in the team. On the other hand, you should make sure that you provide correct information to customers or other members, instead of providing them with too much irrelevant or repetitive information. Excellent managers know how to plan their communication work, understand what information each team member needs, and adopt a wide range of communication methods in their work. In short, we should be good at communication and apply communication to our work to achieve better work efficiency.
Department improvement plan:
1. Conduct regular communication training courses for other employees to improve the communication awareness of the whole team.
2, through communication, improve the team cooperation consciousness of members, and further improve work efficiency.
3. Enhance the ability of external communication and internal communication.
4. Open more on-site coordination meetings with various departments.
The goal of communication next year: further study and practice communication theory, and combine communication with practice to achieve better work results.