1. Building a sales team proficient in business is the most valuable resource of an enterprise. All sales achievements come from having a good salesperson. That's right. First of all, make the personal work plan of the sales staff and supervise the completion. Building a United and cooperative sales team is our focus now. Building a harmonious and lethal sales team at work should be a major task.
2. Improve the sales system and establish a clear and systematic business management method.
Sales management is a long-standing problem in enterprises. It is a laissez-faire state for salespeople to go on business trips and meet customers. The purpose of perfecting the sales management system is to let the sales staff play their subjective initiative in their work, have a strong sense of responsibility for their work and improve their sense of heroism.
3. Cultivate sales staff to find problems, sum up problems, and constantly improve their habits.
The purpose of training salespeople to find and summarize problems is to improve their comprehensive quality, find and summarize problems in their work and put forward their own opinions and suggestions, so as to improve their business ability to the level of a mature salesperson.
4. Market analysis
In other words, according to the market situation we have learned, we should properly position the selling points, consumers and sales volume of the products.
5. Sales method
Is to find out the model and method suitable for our company's product sales.
6. Sales target
According to the sales task issued by the company, the task is divided into month, week and day according to the specific situation; Divide the monthly, weekly and daily sales targets into each salesperson to complete the sales tasks in each time period. And improve sales performance on the basis of completing sales tasks.
7. Customer management
That is, how to serve a developed customer and how to urge them to increase sales or purchase; How to follow up with potential customers?
2. The second part of the sales manager's work plan for 2023
First, strengthen learning, change ideas and build a high-quality marketing team. At present, the quality of marketing managers and account managers is uneven, and some people have relatively low skills and levels in grasping industry policies, workflow, cigarette sales trend analysis, customer guidance, etc., which is difficult to adapt to the requirements of the current tobacco industry development. In order to adapt to the new form, it is objectively necessary to have a marketing team with excellent business.
1, strengthen the study of industry and foreign-related knowledge, and strive to improve the comprehensive skills of marketers. In view of the uneven quality of marketing personnel at present, the marketing department will further strengthen the training and learning of personnel. Diversified training methods: group training, knowledge contest, speech contest, self-study and so on. Extensive information: In addition to industry policies, marketing knowledge, laws and regulations, marketers are mainly required to learn other aspects of marketing knowledge, social etiquette, language communication and so on. Provide sufficient space in time, give full play to morning and evening regular meetings and spare time, and ensure that every staff member has ample study time. Let every marketer's intelligence play a better role in the market and work.
2, pay close attention to the improvement of professional quality, to ensure the smooth development of all work. With the further improvement of network construction function, the work quality, service quality and the effectiveness of business guidance of marketing personnel directly affect the smooth development of the work. The marketing department will organize the training and examination of 1-2 marketing personnel every month, focusing on daily business, proficient operation of v3 system, laws and regulations, industry policies, supply policies, etc.
Second, go deep into the market, grasp the real market demand and report the real demand of the primary market.
First, since the implementation of total floating management in X, after the account manager agreed with the customer to approve the total amount, the customer's awareness of the self-declared demand was greatly reduced, and the customer's understanding of the real market demand and the total floating management was misunderstood, which led to the deviation between the customer's understanding of the total floating and the self-declared demand in the market research process. Not only is there a problem with customer awareness, but there is also a problem with the publicity and guidance of the account manager. So that the real demand of the market has not fully played its role in order forecasting. Second, the account manager does not have a good understanding of the requirements of total floating management and independent declaration, which leads to problems in daily publicity and guidance. In view of the existing problems, we will start rectification from the following aspects.
1. Marketers and customers should have a correct and clear understanding of total floating management and independent reporting requirements and distinguish them. In the second half of this year, this work will serve as an important indicator for the assessment of account managers. Mainly investigate the awareness rate of customers, and check the self-submitted data of customer orders as the main inspection basis.
2. Steadily promote the work of "organizing supply according to customer orders". The assessment of the accuracy of the account manager's prediction focuses on the real market demand, the evaluation results of the top 20 national key cigarette brands, the launch, sales, analysis and prediction of new brands, etc. , thus improving the ability of account managers to grasp the market. From the original total prediction accuracy evaluation to the prediction accuracy of a single brand, the top 20 national key cigarette brands are abnormal. On the premise of ensuring the sales volume in the same period last year, we will strive to increase the price of single products by RMB, which is% higher than that of last year.
Third, improve service, strengthen management and further improve customer relationship management.
3. The third part of the sales manager's work plan for 2023
First, strengthen their own business ability training. In my real estate sales work, I will strengthen my professional skills training, lay a solid foundation for the realization of sales tasks, conduct skills training focusing on sales skills, and comprehensively improve my professional quality. Ensure that you always maintain high morale, unity and positive work enthusiasm in sales work. 2. In the new year, I will carefully study the changes of domestic and local real estate markets in order to provide the basis for sales strategy decision. At present, the government has issued a series of policies to regulate the real estate market, how much impact it has on the market, whether the government will continue to issue regulatory policies, and how to deal with them in order to ensure the realization of the sales task are the work that I must pay attention to and study.
Three, analysis of marketable products, formulate sales plans, objectives and implementation plans. My focus on real estate sales is apartments. I will carefully analyze the characteristics of marketable products, tap the selling points of products, and combine the research of similar products in the market to formulate scientific and reasonable sales plans, task objectives and detailed implementation plans for different products.
Four, according to different sales products, determine different target customer groups, research and implement effective sales methods. I will combine my own sales experience and understanding of saleable products, carefully analyze and find out the effective target customer base. I will summarize the perfect and efficient sales method through statistical analysis of the data at work.
Verb (abbreviation of verb) carries out the requirements of the group and ensures the smooth completion of the sales task. I will seriously implement the sales plan as planned, adjust the sales plan in time according to the sales situation and market changes, and revise the sales implementation plan. Summarize the phased sales work regularly, make plans for sudden changes in market conditions, and make every effort to ensure the completion of sales tasks.
Six, in view of the problems existing in the sales work, timely correct, and constantly improve the business skills of sales staff, to provide protection for the completion of sales tasks. Shops will account for a large proportion of saleable products next year, which requires me to have higher professional knowledge as a guarantee. With the help of department managers and colleagues, I will carry out relevant professional knowledge training, so that the sales work can meet the requirements of sales shops and rise to a new height.
4. The fourth part of the sales manager's work plan for 2023
First, the market 1, do a good job in market research, analyze the advantages and disadvantages of surrounding real estate, make a detailed comparison table, and know yourself.
2. Carry out targeted publicity, and let the property consultants go out regularly to deliver the bills;
Second, sales.
1, change the sales strategy and use fake sales control for after-sales;
2, adjust the rhetoric, let the real estate consultant unify the caliber, convince yourself first and then convince the customer, and don't let the customer misunderstand and distrust because of the rhetoric when talking about the customer;
3. For old customers and potential customers, we should always keep in touch and strive to bring new customers; And can get more customer information and market industry information from the practice with old customers;
4. Do a good job of logging in the sales department;
Third, personnel.
1, property consultants should strengthen their study, improve their professional knowledge, and correct their awareness of management and being managed;
2. Change the way of the morning meeting every day. Property consultants report yesterday's achievements and today's work plan every morning, so that everyone's life and work are planned and disciplined, and they should be unconditionally implemented as planned after reporting.
3. If you want to have a good performance, you must strengthen business study, broaden your horizons, enrich your knowledge, adopt diversified forms, pay more attention to the training and exercise of sales skills other than professional knowledge, and combine professional knowledge with sales skills.
4. The professional knowledge is randomly checked, and 90 points pass, but those who pass the customs will be fined 10 yuan, which will be used as the sales department's public expense;
Fourth, pay.
5. Chapter 5 of the Sales Manager's Work Plan for 2023
First, establish team spirit and strengthen the sense of integration. Team building is an important organizational form of self-management and effective communication. Team building is based on team spirit, and the cooperative concept of team building channels is cultivated through timely and rapid communication. Take the lead in establishing a good work style, actively create a sincere and United cooperation atmosphere, resolutely oppose the work attitude of "doing nothing and hanging high", and completely eliminate the work phenomenon of "doing things independently and not caring about each other".
Second, work hard on subtle services and strive to create excellent services.
While doing a good job in daily operation, we should dig deep into service details, improve service level in an all-round way, take customers as the center and quality as the core, keep in mind the purpose of "doing things with heart, serving sincerely, paying attention to details and pursuing perfection", regard customers as God, keep in mind the concept of "customers are always right", highlight personalized and subtle services, and let customers feel unique service characteristics.
Third, implement strategic marketing to stabilize the tourism market and improve performance.
Pay more attention to old customers, improve the return visit rate, pay more attention to new customers, establish and improve customer history files, require regular telephone return visits to customers, keep abreast of their consumption trends, deeply understand their feelings and opinions after consumption, give feedback in time, and actively take measures to rectify them in time.