Model essay on product quality commitment letter 1 product quality commitment letter
The products produced by our company are inspected in strict accordance with the requirements of national standards, enterprise standards and enterprise standards from design, production and testing to product packaging, transportation and after-sales service, and unqualified products will never leave the factory. Invite relevant experts to the company from time to time to supervise and guide the work and strictly control the quality.
1. Raw material procurement
In order to ensure the quality of raw materials, our company purchases from qualified suppliers after strict evaluation. The incoming raw materials can be put into storage only after passing the inspection, so as to ensure that the qualified rate of storage reaches 100%. Principal materials shall give priority to purchasing high-quality products from national key and designated enterprises, and implement grading inspection and audit system.
2. Production
In order to ensure product quality and strictly control all production links, the quality tracking card system is implemented in the process of tooling. When there are quality problems in product quality, they can be traced back to teams and individuals, and corrective and preventive measures can be taken in time to make the qualification rate of the next product reach 100%. At present, our company has introduced advanced equipment and production technology, which has laid a solid foundation for ensuring the production of high-quality products.
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The company strictly controls the inspection of products to ensure that the products that have not been inspected are not put into use and leave the factory. The technical personnel of the quality inspection department shall inspect the working procedures and finished products in the production process in strict accordance with the technical terms, design drawings, relevant standards and quality specifications of the products.
After the inspection, the corresponding inspection report and relevant records shall be issued.
4. Control of nonconforming products
Control of nonconforming products Our company implements three inspection systems (self-inspection, mutual inspection and special inspection) to prevent the occurrence of nonconforming products. Take effective corrective and preventive measures to eliminate actual and potential unqualified factors and prevent similar quality problems.
5. Packaging and transportation
Control all aspects of handling, packaging and delivery that affect the product quality in the molding process to prevent the product from being damaged. After the products pass the final acceptance, the products shall be packaged and protected according to the relevant requirements of the mode of transportation and the signing of the contract to ensure that the products are transported to the destination intact.
6. Our company guarantees to provide brand-new products that meet relevant standards and meet the requirements of bidding documents, bidding documents and technical agreements. This product has a shelf life of two years.
Dongguan Li Jiang gift co., ltd
1. Strictly abide by the industry laws and regulations, conscientiously implement the management regulations and normative documents of the maintenance industry in Xinxiang City, Henan Province, operate legally, act according to the rules, be honest and trustworthy, consciously safeguard the interests of customers, and establish a good image of the maintenance enterprise.
Second, strictly implement the terms of the motor vehicle maintenance contract, fully fulfill the commitment, successfully complete the vehicle maintenance work, ensure the quality, and provide fast, convenient and satisfactory services.
Three, the implementation of price tag, preferential publicity. In the process of maintenance, if it is necessary to expand maintenance items, increase costs and extend maintenance time, communicate with customers in time and get approval before implementation. Think what users think, try to save every penny for customers, and don't do anything that harms customers' interests. Ensure that improper means such as malicious bidding are not used in competition with similar enterprises.
Four, do not use fake and shoddy products or shoddy, with the old top new. When maintaining, give priority to repair and save money; When it is really necessary to replace spare parts, please use qualified products or genuine products. And label it for customers to check, and the quality and quantity of auto parts and materials should be guaranteed.
Verb (abbreviation for verb) For the vehicles maintained by your company, we provide the following services:
1, provide 24-hour rescue service every day, set up an emergency telephone number: xxxxxxx, and implement a 24-hour special duty system; Arrive in the city within half an hour (the rescued people in the city are free).
2. Provide free door-to-door pick-up service at the request of customers;
3. Provide annual inspection service on behalf of others;
4. Establish a complete maintenance technical file, implement "one car for one file" and provide technical consulting services to ensure that vehicles are in good condition;
5. According to your company's system, do a good job in the reception and delivery service of vehicle maintenance in time.
Product quality commitment essay Part III Hubei Jiangnan after-sales service commitment;
1. The products provided by our factory are produced in strict accordance with the requirements announced by the National Development and Reform Commission; The products provided fully meet the national standards.
2. Provide free technical training such as installation and debugging. During the quality guarantee period, if the product fails due to technical or material defects, our company will be responsible for the maintenance free of charge and cannot be repaired or replaced.
3. After the products are sold, users can go to the service centers of Dongfeng, China Heavy Duty Truck, Qingling and Jiefang Company all over the country for the nearest warranty with the "Quality Warranty Card", with the engine100000 km and the vehicle 50000 km; The modified parts are guaranteed for one year (the modified wearing parts are guaranteed for half a year), and the maintenance is free within one year (including one year) (all service fees and accessories are exempted); For more than one year, only the accessories fee will be charged. If the product fails, respond immediately, within 24 hours of 1000 km, and within 48 hours of 1000 km.
Quality policy:
Create a quality service enterprise; Create products that users are satisfied with; Establish a well-known domestic brand.
Quality objectives:
Implement iso900 1:20xx: 20xx standard, establish quality management system and keep continuous improvement; The pass rate of one-time vehicle inspection is ≥92%, and it will increase by more than 1% every year for three years; The factory qualified rate of the whole vehicle100%; Customer satisfaction ≥90%, with an annual increase of over 1% within three years.
Quality commitment:
The company is responsible for 100% products; Service makes customers 100% satisfied.
I. Trainers:
1. Our factory arranges senior engineers to organize collective training to study theory and practice.
2. Meet the technical requirements of manufacturers through theoretical study and practical operation;
First, master the basic theory of special vehicles. Performance and function;
Second, be able to operate skillfully according to the procedure;
Third, general technical failures can be eliminated.
Second, the maintenance of branches. Location. Technical strength. Contact information;
1. Branch: "Dongfeng No.2 car beauty Station";
2. Location: Province. Land. City. There are all counties;
3. Technical strength: reach the "engineer" level according to the unified requirements of SAIC.
Three, free maintenance plan and time limit
1, tracking service time: lifetime;
2. Free maintenance (except wearing parts and electrical parts) within 10000 km or within one year within the normal use range from the date of delivery to the customer, and only parts fees will be charged for more than one year;
3. Service arrival time: within 24 hours in the province; Other areas, send personnel within twenty-four hours;
4. During the flood control every year, engineers and technicians visit regularly or irregularly, troubleshoot in time, and actively prevent trouble-free.
Fourth, the supply price of parts after the free period.
1, mode: unified supply in local Dongfeng Technical Service Station of No.2 Automobile Company, and direct delivery by the factory according to user's requirements;
2, accessories only charge cost, no other fees.
5. If the chassis of the product fails, please repair it at the nearest service station according to the chassis manufacturer.
Business unit: In order to ensure the quality and safety of drugs and medical devices, protect consumers' health and life safety, and earnestly operate in good faith and standard, this unit solemnly promises to the society as follows:
First, do not buy drugs and medical devices from illegal channels and units whose qualification certificates do not meet the requirements.
Two, do not sell fake and shoddy drugs and medical devices.
Three, do not use illegal means to sell drugs and medical devices.
Four, do not sell drugs and medical devices whose labels do not meet the requirements.
Five, not illegal sales of prescription drugs.
Six, do not provide bills or storage of drugs and medical devices for offenders.
Seven, don't lower the GSP certification standard.
Eight, do not rent or rent the counter in disguise.
Nine, no false propaganda of drugs, non-drugs and medical devices.
Ten, do not engage in any form of false profits.
Eleven, do not mislead and deceive consumers.
Twelve, not hanging or distributing false advertisements of drugs and medical devices in the store.
This unit will strictly fulfill the above commitments, and if it violates them, it is willing to bear corresponding legal responsibilities and accept punishment. Welcome supervision from all walks of life.
Commitment unit (signature):
Telephone:
Date, year and month
5 xx-xxx-xxx-xxx-xx Company assures you that our products are produced in strict accordance with the iso9000 certification management system, and now we provide the following quality assurance for our products:
1. Our company guarantees that all indicators will be strictly inspected before the products leave the factory to ensure that the qualified rate of products reaches 100%.
2. Our company guarantees that within one year after the product is installed, debugged and accepted, if the product itself has quality problems, our company will be responsible for free maintenance. If the product exceeds our warranty period, we will also provide you with the corresponding XX service within a reasonable range.
3. In any of the following circumstances, free warranty is not granted, but reasonable XX service can be implemented.
* beyond the warranty period; * can't provide proof of purchase;
* Damage caused by failure to use and maintain according to the requirements of the product instruction manual (pay special attention to water ingress, breakage and man-made damage);
* The customer repairs or dismantles the product without authorization, or the customer entrusts the maintenance personnel not designated by the company to repair or dismantle the product;
* Damage caused by using irregular and inferior communication cables;
* The product fails or is damaged due to irresistible disasters such as floods, fires, lightning strikes and earthquakes;
* Other failures or damages not caused by the product itself.
4. If there are problems in the use of the product, our technicians will answer them for you. If the problem belongs to product quality, our company promises to give a clear answer or solution within 24 hours. During the warranty period, on-site treatment is required to ensure that it arrives at the site within 48 hours.
Article 6 We make the following commitments to after-sales service and product quality assurance:
1. We promise that the products we provide to users will meet the corresponding industry standards, regulations and norms promulgated by the state.
2. The products we provide are guaranteed to meet the requirements of bidding documents and contracts. If there is any discrepancy, the user can return the goods unconditionally, and the losses caused thereby shall be borne by us.
If we win the bid, we promise not to subcontract or change the design scheme without authorization, and not to lower the quality requirements. In actual construction, if it is really necessary to further adjust the scheme, it is guaranteed that the adjustment will be made after written confirmation by the user, and the winning bid price will remain unchanged. If you want to change the price, make sure to get the user's approval.
The project is guaranteed to be completed within 20 days after the contract is signed. If it cannot be completed on time (except for force majeure), we are willing to bear the responsibility for breach of contract. We will pay the buyer 65,438+0% of the bid price as penalty for each overdue day. If our project cannot be completed on time, and the project is delayed due to the employer's reasons, the construction period will be postponed accordingly.
5. All labor costs, safety insurance, accommodation, transportation and other expenses for our site construction have been included in the tender offer, and we are responsible for it.
6. We agree with the payment method of the bidder. After signing the contract, 65,438+00% of the total payment will be paid, 75% of the total payment will be paid after the installation and acceptance of the equipment, 95% of the total payment will be paid one year after the completion of the building, and the remaining 5% will be paid after the product warranty expires.
7. We promise that the warranty period of the products is three years from the date of acceptance of the goods. During the warranty period, we are responsible for free maintenance. If the product itself has defects and causes losses to users, we are willing to compensate users for their losses. We guarantee to provide maintenance service after the warranty period.
8. Other special preferential measures: After the completion of the project, professional maintenance personnel will be stationed in Xinchang for a long time, and relevant equipment will be inspected and maintained regularly.
Commitment: XXX
Time: XXXX, xx, xx, xx, xx.
Article 7 Ladies and gentlemen:
First of all, thank you for choosing our products. In the process of product sales and service, our company makes you satisfied with the quality and service of products.
Xx company's commitment to product quality:
1, the product quality is guaranteed, and the raw materials purchased are all high-quality products to ensure the quality. Our company produces and tests all products in strict accordance with the national product quality and technical requirements.
2. Strictly control raw material procurement and product manufacturing process in accordance with iso9000 quality certification standards to ensure that each working procedure is under quality control, thus ensuring product quality.
3. All ex-factory products shall be inspected in strict accordance with the inspection procedure of 100%, so as to ensure that the pass rate of the first inspection of finished products is 99% and the pass rate of the spot check of finished products is 99%.
4. All products are guaranteed for the whole process. If customers find quality problems, if it is our responsibility, we are responsible for unconditional replacement and timely treatment. During the service period, the product warranty period is three years.
5. To provide all users with products with updated technology, better quality and better service, we not only guarantee that the products provided to customers are completely high-quality and qualified, but also actively cooperate with and strongly support your work.
I hereby promise.
Commitment: xxx
Time: XX, xx, xx, xxxx
Product quality commitment letter model essay article 8 I. Product quality assurance commitment
1. Ensure that the quality management of the supplied equipment is fully implemented in accordance with ISO900 1 standard, and its quality management mode is certified and effective.
2. Make sure to be responsible for the quality of purchased parts and equipment, strictly inspect the quality of incoming goods in the procurement process, and ensure to provide product quality certificates, operating instructions and inspection reports and other related materials.
3. Ensure that the provided equipment is brand-new, unused, advanced and mature, made of first-class technology and the best materials, and meets the quality, specifications and performance requirements specified in the bidding documents and technical agreements in all aspects, and that the provided equipment has been correctly installed, operated and maintained, and has satisfactory and reliable performance within the service life.
4. Ensure that the quality, specification, performance, quantity and quality of the equipment are inspected in detail and comprehensively before delivery, and issue certificates and test reports to prove that the equipment meets the contract requirements.
5. Guarantee to be responsible for any defects or failures caused by design, process or material defects of the equipment, and recognize the penalties for quality accidents caused by the above reasons in the contract and quality law.
Second, the commitment of product after-sales service
1. Our company always welcomes your relevant personnel to inspect the performance and quality of the manufacturing process, raw materials and spare parts on site, and participate in the ex-factory test of the products' ex-factory acceptance;
2. Ensure that the required spare parts are provided within the product warranty period and service life.
3. Ensure the time requirement of the buyer, and send experienced engineers and technicians to the equipment installation site to assist the whole installation and debugging work until the equipment runs normally.
4. Before debugging, our technical service personnel will give you technical disclosure in advance to explain and demonstrate the procedures and methods to be carried out. If there are problems in the process of our confirmation and certification due to the wrong guidance of our technical service personnel, we will take full responsibility and take full responsibility for all the actions of the field service personnel.
5. After the equipment is put into normal operation, we guarantee the quality guarantee period of 12 months, and guarantee the maintenance of the equipment within its service life. When you need it, we promise to send experienced maintenance personnel to the site within one hour after receiving the notice. When you operate normally in the specified way and method, if there is any damage caused by product design, material or process quality, we will be responsible for free maintenance, replacement of some parts and even updating of products, and all expenses will be borne by us.
Xxxxxx co., ltd
Article 9 to:
Yanji Jiahong Decoration Co., Ltd. adheres to the spirit of high quality, high efficiency and development, takes high-quality products and thoughtful service as the concept, and solemnly promises to you openly and responsibly that our company will take the project after-sales service team as the leader and resolutely implement the service policy of "24-hour uninterrupted service and 365-day holiday-free work". The maintenance agreement can be renewed after the warranty period expires, and only the product cost is charged. Respond within half an hour after receiving the repair call and give the corresponding solution.
24-hour service telephone:
After-sales service supervision telephone number:
Commitment: (official seal)
Date: xx, xx, XX, XX