In recent years, with the rapid growth of the number of motor vehicles and drivers, traffic accidents occur frequently, leading to a substantial increase in civil compensation disputes, and the handling of traffic accidents has become a very concerned, sensitive and hot topic in the whole society. Especially in the current period of social transformation, active thinking and diversified values, if you are careless or mishandled in the process of dealing with traffic accidents, it will easily cause dissatisfaction and suspicion of the parties, and then lead to letters and visits and even mass incidents. It seriously affects the overall situation of social security and stability, and also damages the image of public security traffic police among the masses. How to improve the success rate of road traffic accident mediation, resolve the contradictions between the parties and improve the satisfaction of the parties involved in traffic accident handling is a subject that all relevant government functional departments must face and study. I. Background of the People's Mediation Committee for Traffic Accidents Since the implementation of the Road Traffic Safety Law of the People's Republic of China, the handling of traffic accidents has been greatly adjusted. However, the police still encounter many difficulties in the actual work of dealing with traffic accidents, mainly reflected in: 1, which cancels the mediation of the traffic police department as a precondition for civil litigation, and the parties can apply for mediation in the traffic police department or directly file a civil lawsuit with the people's court with the traffic accident certificate. However, in practical work, the people's ideas have not changed in time, and they think that litigation costs are high, procedures are complicated, time is long, and enforcement is difficult. The hope of solving the dispute over damages is still pinned on the traffic police department. 2, the lack of police force, frequent accidents, traffic police departments of the accident mediation work can only be exhausted. Take Luojiang Traffic Police Brigade in Quanzhou, Fujian as an example. In 2008, there were about 2,000 accidents, but the traffic control unit of the brigade had only five accident handling policemen, and the police force was seriously insufficient. The Procedures for Handling Road Traffic Accidents stipulates the main responsibilities of traffic police in on-site disposal, investigation and evidence collection, and responsibility determination. However, in practical work, the police spend a lot of time and energy on accident mediation and coordinating the medical expenses of accident victims, and often face the embarrassing situation that an accident needs multiple mediations or multiple accidents at the same time. Instead of concentrating on investigation and evidence collection and accurately identifying the responsibility, it is easy to lead to the parties' incomprehension and even complaints and petitions in the accident handling. Therefore, how to reverse the dilemma of accident handling, improve the success rate of mediation, resolve social contradictions caused by traffic accidents and alleviate the shortage of police force has become an important topic for brigade leaders to think about. In the second half of 2008, the Party Committee of Luojiang District deployed and carried out in-depth study and practice of Scientific Outlook on Development, striving for four firsts, and promoted a new round of thematic practice of Luojiang's upward leap. Thematic practice activities have brought a rare opportunity to the accident handling reform of traffic police brigade. In the investigation of the theme practice, the brigade believes that in recent years, with the cooperation of the public security police and the people's mediators of the judicial organs, many civil compensation disputes in traffic accidents have been successfully mediated, which is convenient and fast, effectively solving the compensation problem and reducing the litigation cost. People's mediators in judicial organs are usually people-friendly, and can flexibly use the principles easily accepted by the masses, such as rural rules and regulations, customs and habits, morality and ethics, and role models around them, to persuade and influence both parties and resolve social contradictions. The brigade put forward the working idea of "introducing people's mediation mechanism into the mediation office of civil compensation for traffic accidents" and reported it to the district party Committee and the detachment party Committee, which was fully affirmed and supported by the district party Committee and the detachment party Committee. After the coordination of the Political and Legal Committee, the Judicial Bureau and the Traffic Police Brigade were organized to investigate. It is considered that the introduction of people's mediation mechanism into civil compensation disputes of traffic accidents is a pioneering move, and the innovation of this working method is conducive to resolving social contradictions caused by traffic accidents, promoting social harmony and alleviating the problem of insufficient police force. According to the organizational regulations of the People's Mediation Committee, if it is reached through mediation by the Mediation Committee and signed or sealed by both parties, it has the nature of a civil contract and has legal effect. Moreover, the mediator of the People's Mediation Committee can not only do a good job in mediation of civil compensation, but also act as a propagandist of traffic laws and regulations, which is a useful supplement to the publicity forms and methods of traffic safety laws and regulations and can effectively improve the traffic safety awareness and legal awareness of traffic participants. After investigation, it was decided that the traffic police brigade and the district judicial bureau should jointly set up a people's mediation committee for traffic accidents to mediate the civil compensation for traffic accidents that both parties are willing to apply for mediation according to law. Two. Composition and Job Duties of the People's Mediation Committee for Traffic Accidents The People's Mediation Committee for Traffic Accidents is headed by Captain Alice Chan, and vice-captain Zhang Peng and a deputy director of the District Judicial Bureau are deputy directors. Members include three full-time people's mediators and township judicial directors. The brigade shall be equipped with office space and necessary office facilities, and the people's mediation committee office shall be established. In the employment of full-time people's mediators, the brigade and the district judicial bureau selected three people's mediators with rich mediation experience through layers of recommendation, selection and assessment. At the same time, in order to better safeguard the legitimate rights and interests of the masses and guide the parties to the accident to resolve disputes through judicial channels, the brigade and the district judicial bureau also set up legal aid workstations in the brigade. Practice and thinking on the work of the People's Mediation Committee for Traffic Accidents appointed by the Bureau of Justice. Text/Chen, Che Lu, seminar notes. Editor of this column: Ling Wenxiang, 52 drivers and passers-by are responsible for legal aid for traffic accidents. As a member of the people's mediation committee, the director of the township judicial office cooperates with full-time mediators to carry out their work. The Mediation Committee clearly stipulates that traffic accident mediators shall perform the following duties: First, if the parties have no objection to the identification of traffic accidents and voluntarily apply for mediation by the Traffic Accident Mediation Committee, the Traffic Accident Mediation Committee shall conduct open, just, fair and free mediation of civil compensation for traffic accidents in accordance with the provisions of laws, regulations and rules; The second is to urge the parties to fulfill the traffic accident mediation agreement and safeguard the legitimate rights and interests of the parties; The third is to provide legal aid services to eligible traffic accident parties; The fourth is to publicize traffic safety laws and regulations in traffic accident mediation. Three. Since the Work Practice Coordination Committee of the People's Mediation Committee for Traffic Accidents began to operate in June 2009, * * * has accepted 85 mediation cases, 83 cases have been successfully mediated, and hundreds of legal consultations have been received, with a mediation success rate of 97%. It has achieved good results and has the following tangible benefits: (1) It is convenient for the masses and conducive to building a harmonious relationship between the police and the people. The handling of traffic accidents should satisfy both parties, and effective mediation and timely resolution of contradictions are the key. In the traditional accident mediation, the police often receive the order to call the police during mediation, which causes the parties to wait in the mediation room. A case is mediated every other day or many times, which leads to an increase in the number of round trips between the parties. At the same time, intermittent mediation will also have an impact on the mediation effect, and it will also deepen people's misunderstanding of the police. After the establishment of the Traffic Accident Mediation Committee, there is a full-time people's mediator for traffic accidents, who will receive people when they come, and the mediation process will not be interrupted, which greatly facilitates the masses. (two) the replacement of the police force has improved the quality of handling cases and is conducive to the standardization of law enforcement. Traffic accident mediation is an important part of road traffic management serving people's livelihood. However, in the traditional accident handling work, the police are very tired because of the serious shortage of police force. Every case involves a lot of time and energy from receiving the police, on-site investigation, investigation and evidence collection, making transcripts, making legal documents, identifying the responsibility for the accident, and organizing the parties to mediate. Most police officers who deal with accidents are overworked, which affects their work efficiency and quality. After the operation of the People's Mediation Committee for Traffic Accidents, it effectively made up for the shortage of police force and replaced the police resources consumed by accident mediation. The police have time and conditions to improve the efficiency of receiving police and the quality of handling cases. (3) It improves the mediation settlement rate of cases and is conducive to building social harmony. In the previous traffic accident handling mode, the police had to investigate and collect evidence, identify the responsibility, and at the same time coordinate the damages of both parties, which often led to a passive situation such as distrust of the parties. After the establishment of the Mediation Committee, the mediator and the accident handling police cooperated with each other. After the traffic accident, the police promptly dispatched police to carry out on-site investigation and investigation and evidence collection. After verifying the preliminary basic situation, the police will inform the mediator of the basic case and jointly study the direction of the next mediation work. Mediators start work immediately after mastering the basic situation, contact the relevant parties in time, understand the actual needs such as illness and injury, coordinate the payment of medical expenses, and explain the "Regulations on Traffic Accident Handling Procedures" and other laws and regulations, so as to win the trust of the parties and their families and lay a good foundation for the next mediation work; For compensation cases that are easy to intensify contradictions and disputes, we should find and eliminate the unstable factors of mass incidents as soon as possible; Compared with the police, mediators have more convenience and advantages in coordinating civil damages. They can deal with it flexibly according to the actual situation and put forward a plan acceptable to both sides, which is not only conducive to the satisfactory resolution of contradictions and disputes, but also does not affect the normal development of accident identification. An excellent mediator can make all parties calm, mediate happily, understand and accommodate each other, improve the efficiency of accident handling, enhance the social benefits of accident handling, maximize the factors of harmony and minimize the factors of disharmony. Four. Thoughts on Improving the Working System of People's Mediation Committee (I) Strengthening the Construction of People's Mediation System. Further standardize the working methods, procedures and disciplines of people's mediation, enhance the legitimacy and fairness of people's mediation, and improve the level of people's mediation and social credibility. It is necessary to maintain the characteristics and advantages of people's mediation to facilitate the people, be close to the people and benefit the people, and improve the standard construction level of people's mediation committees. (two) to further strengthen the guidance of the people's mediation work. In addition to the regular guidance of the traffic police business department, establish various forms of contact mechanisms with the people's courts and judicial organs, strengthen communication and cooperation, and study and guide the people's mediation work. Improve dispute mediation skills and ensure the quality of mediation agreement through centralized training, explanation of typical cases, and arrangement of observing court trials. (3) Strive to improve the quality of people's mediators and the level of mediation according to law. People who are enthusiastic about people's mediation work, have higher educational level and legal quality should be absorbed into the people's mediation team. At the same time, it is necessary to strengthen training and take various forms to continuously improve their legal level, policy level, cultural level and ability to mediate contradictions and disputes. (4) Constantly innovate working methods. While giving full play to the inspiring role of morality in mediation and persuading the parties to the dispute that "harmony is the most important", according to the characteristics of traffic accidents in the new period, we should constantly sum up mediation experience and actively explore new mediation methods, so as to synchronize dispute mediation with publicity and education of traffic laws and regulations, and explain the law by case, so as to truly achieve the purpose of "mediating a case and educating one piece". Of course, the People's Mediation Committee for Traffic Accidents was established not long ago, and it is still in the trial stage of crossing the river by feeling the stones, and there is still a lot of work to be carried out and practiced. With the goal of creating a harmonious and peaceful Luojiang River, the brigade strives to resolve the social contradictions caused by traffic accidents, at the same time strengthen the construction of rules and regulations, standardize management, strengthen the construction of a clean government, improve people's satisfaction with traffic accident handling, achieve a win-win situation for the police and the people, and strive to become a new bright spot in road traffic accident handling.