National road vehicle rescue service for non-accident vehicles 1. Emergency repair: when the vehicle cannot run normally due to mechanical failure, emergency repair service is provided free of charge.
2. Battery charging: When the vehicle is unable to run due to insufficient battery power, charging service is provided free of charge. 3. Replace the spare tire: When the vehicle cannot run due to tire failure, the replacement spare tire shall be provided free of charge (the cardholder shall prepare the spare tire).
4。 Emergency oil delivery/water filling: When the vehicle runs out of fuel, oil delivery service is provided free of charge (oil delivery is free, 3 liters each time, and the oil fee is charged according to the market price), and water filling service is provided free of charge when the engine cannot run due to overheating or lack of water.
5. Providing traffic accident information consulting service: When a vehicle has a traffic accident, provide the cardholder with accident handling information consulting service. 6. There is no charge for professional vehicles to tow 50 kilometers at a time. Those exceeding 50km shall be collected at the site according to the standard of not exceeding 10 yuan/km.
Each car is limited to one free trailer every day. Vehicles in distress Road rescue vehicles may run abnormally or be in distress during operation, including: 1.
Fall into a well or ditch. 2。
Fall into rivers and ditches. 3。
Rollover. Rollover. 4。
Other unforeseen special circumstances, etc. According to the actual situation and the difficulty of rescue, the authorized agency of Yanbao Rescue Group will negotiate with customers to collect additional rescue fees, ranging from 500 yuan to 3,000 yuan.
2. Basic knowledge of traffic accident rescue
First aid measures at the scene of traffic accidents
I. On-site organization
Temporary rescue teams shall be organized under unified command. To avoid panic, fire shall be put out immediately or all fire causes shall be eliminated, such as turning off the engine, turning off the power supply, moving flammable materials and sending people to the emergency center for help. Assign personnel to protect the scene of the accident and maintain order. Carry out self-help and mutual rescue, and classify injuries for timely rescue.
According to the classification, first aid should be given according to the priority, and heart compression and mouth-to-mouth artificial respiration should be given to the dying and cardiac arrest immediately. Those who have lost consciousness should use handkerchiefs and fingers to remove dirt, vomit, false teeth, etc. From the nose and mouth of the injured person, then let the injured person lie on his side or prone. Stop bleeding immediately and bandage the bleeding person. If open pneumothorax is found, it should be tightly sealed and bandaged. Tension pneumothorax with dyspnea, when conditions permit, puncture exhaust or drainage tube can be placed at the intersection of the second rib and the clavicle midline. The fracture has healed. For those who have difficulty breathing, lack of oxygen, chest injury, and chest wall floating (abnormal breathing movement), they should be immediately packed with clothes and cotton pads, and appropriately bandaged with pressure to limit floating.
Second, the correct handling
In any case, rescuers should pay special attention to prevent cervical dislocation and spinal cord injury.
(1) Before moving the seriously injured out of the car, put a neck brace or fix the neck on the ground to prevent cervical dislocation, spinal cord injury and high paraplegia. There is no neck brace for the time being, so you can cut it into two pieces with cardboard, hard rubber and thick canvas and tie it with cloth.
(2) For the wounded who fainted in the chair, after placing the neck brace, the neck and trunk can be fixed on the backrest together, and then the chair can be removed and moved out with the wounded.
(3) For the critically ill and comatose wounded who are thrown out of the seat, put the neck brace away, bind up the wound, and then several people carry the wounded according to the principle of spinal injury. The movement should be gentle, supported by the waist and buttocks, and the carrier should use force neatly and evenly, lying flat on the board or stretcher.
Third, after the first aid, transport the wounded by ambulance according to the priority.
Never stop a car at the scene to transport critically ill patients, otherwise, due to the lack of special rescue equipment in other vehicles, most of the injured will adopt incorrect semi-sitting position, semi-lying position, crooked side lying position, etc. , will aggravate their injuries, and even die on the way.
3. What does CPIC say about road rescue?
Road traffic accident rescue includes accident investigation and rescue. 1. Traffic accident investigation (1) accident classification and grading.
According to the accident forms, the public security department of China divides traffic accidents into side collision, frontal collision, rear-end collision, opposite scraping, same scraping, collision with fixed objects, rollover, rolling, car collision, fire, etc. 1 1. According to the cause of the accident, it is divided into six categories: motor vehicles, motor vehicle drivers, non-motor vehicle drivers, pedestrians and passengers, roads and others.
According to the severity of the accident, it is divided into four categories: extraordinarily serious, major, general and minor. At the same time, according to China's "Interim Provisions on the Investigation Procedure of Particularly Serious Accidents", 1 Road traffic accidents with more than 30 deaths or direct economic losses of more than 5 million yuan are particularly serious accidents.
(2) The purpose of accident investigation. The overall goal of road traffic accident investigation is to study the road traffic safety situation through accident investigation and put forward improvement measures accordingly.
Its specific purpose includes the following aspects: to study the road safety situation of the whole road network and formulate a strategic plan to improve the road network safety; Black spot identification and reconstruction plan at road network level; Project-level black spot identification and transformation technology design; Provide basic data and accumulate experience for road safety evaluation and other road safety project research. (3) accident investigation methods.
There are several ways to investigate road traffic accidents: collect data from relevant administrative departments (including traffic police accident registration, insurance companies, hospitals, etc.). ); Field observation survey, questionnaire survey and special experimental research along the route. (4) The contents of accident investigation.
The contents of accident investigation include the accident itself and the environment. The investigation contents of the accident itself include the place, object, type, result and reason of the accident; Environmental investigation involves road facilities, traffic facilities and management, weather and climate conditions, lighting conditions, roadside environment, traffic environment and many other aspects.
2. Accident rescue 1) Organization of accident rescue According to China's national conditions, local authorities should coordinate public security organs and insurance companies, organize hospitals and emergency centers, and establish a traffic accident emergency rescue system with rapid response capability. The normal operation of traffic accident emergency rescue system needs a fast communication network as a guarantee.
After receiving the report, the public security traffic management department should contact the departments of medical first aid, fire fighting, sanitation and road maintenance according to the accident situation, and go to the scene to carry out accident rescue, investigation and on-site activities, so as to make all the work orderly. 2) Accident rescue equipment.
Road traffic accident rescue equipment mainly includes traffic patrol cars and rescue equipment. The traffic patrol car is mainly responsible for patrolling traffic conditions and alarming accidents, and handling some minor accidents in time.
Personnel in the car should receive necessary first aid training and be familiar with basic first aid knowledge; The car should be equipped with basic rescue equipment, medicines and communication equipment. 3) Accident rescue procedures.
Road traffic accident rescue includes the following procedures: (1) Investigate the site situation. Before the rescue work begins, emergency personnel should check the scene of the accident. If there are damaged wires or toxic gases around the site, they should be removed before the rescue work begins.
(2) Protect the scene of the accident. Warning signs shall be set at the place 100m away from the scene of the accident in the direction of incoming vehicles to prevent other vehicles from entering the scene of the accident.
Fix the accident vehicle as soon as possible, put bricks and stones in front of and behind the wheels or deflate the wheels to ensure that the wheels cannot move during the rescue. (3) Check and give first aid to the injured.
Rescuers should check the injury of the injured to determine the speed and method of rescue work. If the car is deformed and the injured cannot move, special rescue tools should be used to move or disassemble the car parts to rescue the trapped people in the car.
If the medical ambulance personnel have not yet arrived at the scene, the ambulance personnel should give necessary first aid to the injured, such as dressing the wound and artificial respiration. (4) Call for emergency rescue.
Use the nearest telephone to make a unified emergency call. The caller should explain the following four important issues: accident location, accident type, number of injured people and severity of injury. (5) Clean up the site.
When the traffic police finished investigating the scene, rescuers should tow away the accident car, clear the road and help the police restore normal traffic order. Road rescue: refers to the emergency rescue of cars on the road, providing roadside services); For faulty car owners, such as towing, water change, charging, tire change, oil delivery, on-site minor repairs, etc.; At the same time, it also refers to the road rescue of traffic accidents, including the treatment of the wounded and road guidance.
Generally speaking, road rescue is charged, but the way of charging is slightly different. Article 86 If there is a traffic accident between motor vehicles and between motor vehicles and non-motor vehicles, which has not caused personal injury or death on the road, if the parties concerned have no dispute over the facts and reasons, they should leave the scene by themselves after recording and signing the time and place of the traffic accident, the name and contact information of the other party, the vehicle brand, driver's license number, insurance certificate number and collision place, and negotiate for compensation.
If a party disputes the facts and causes of a traffic accident, it shall call the police in time. Article 87 If there is a traffic accident between a non-motor vehicle and a non-motor vehicle or pedestrian on the road, and no personal injury or death is caused, and the basic facts and reasons are clear, the parties concerned shall evacuate the scene first, and then negotiate to deal with the matter of damages.
If a party disputes the facts and causes of a traffic accident, it shall call the police in time. Article 88 If a motor vehicle has a traffic accident, causing damage to roads, power supply, communications and other facilities, the driver shall call the police and wait for treatment, and shall not leave.
If a motor vehicle can move, it should be moved to a place that does not hinder traffic. The traffic administrative department of the public security organ shall notify the relevant departments of the accident.
Article 89 The traffic administrative department of the public security organ or the traffic police shall rush to the scene in time after receiving the traffic accident alarm. If there are no casualties and the facts are clear and the motor vehicle can be moved, the parties concerned shall be ordered to evacuate the scene and resume traffic after recording the accident. Those who refuse to leave the scene will be forced to leave.
In the case of a road traffic accident under the circumstances specified in the preceding paragraph, the traffic police may apply summary procedures and issue an accident confirmation on the spot. If the parties request mediation, the traffic police can mediate the dispute over damages on the spot.
If it is necessary to conduct an inquest or inspection on the scene of casualties and property losses caused by road traffic accidents, it shall be made public.
Old drivers, please answer, what makes road rescue easier?
Road rescue service has long been very mature abroad.
It constitutes a relatively perfect emergency rescue system in the aspects of emergency rescue laws and regulations construction, organization setting, rescue team, decision of rescue scheme and confrontation guarantee system, which plays the most important role in the increase of casualties and property losses in traffic accidents. The United States has established a complete "Emergency Medical Service System (EMS)" nationwide. Although the system is used to obtain emergency medical assistance for the injured in traffic accidents, it pays more attention to the distribution of medical resources and the formulation of emergency plans.
On the other hand, Germany is different. On the basis of existing medical resources and emergency measures, a set of special traffic accident rapid response and emergency rescue mechanism has been formed. Western developed countries have many advanced experiences and smooth practices in emergency rescue of traffic accidents.
From the perspective of rescue agencies, the rescue concept of western countries is to completely restore traffic, that is, to let the crashed vehicles pass in the shortest time. To exceed this goal, the rejection rate of on-site quick repair is very high, including the skills of quick repair personnel, quick repair equipment, spare parts and so on.