1. self-service: guide customers to use self-service equipment to complete some routine and simple business operations, such as self-service deposit machines, self-service cash machines, self-service inquiry machines, etc. This can reduce the workload of the manual window and facilitate the customer's self-service operation.

2. Online service: provide online banking, mobile banking and other electronic channels, so that customers can complete various business operations such as transfer, wealth management and loan application through mobile phones, computers and other terminals. This can reduce the need for customers to handle business at outlets and improve efficiency.

3. Reservation service: outlets can implement the reservation system, and customers can make an appointment in advance to handle specific business according to their own time schedule, thus reducing the waiting time in line. At the same time, outlets can also allocate staff according to the appointment situation to provide more targeted services. The transformation of outlets refers to the transformation of business functions of outlets from accounting transaction type to marketing service type.