1, user login account and initial password, you can view the receipt of distance education, which contains relevant information; If you accidentally lose it, you can contact the driving school staff who applied for it for inquiry;

2. If the user changes the account password, you need to contact the website customer service to reset the password.

Note: customer service hours are 8:30-2 1:00, and holidays will be notified separately.

Other related information:

1. If the website prompts "Account logged in elsewhere":

Students can quit normally without clicking the "quit" menu during the learning process. For example, after directly closing the browser or computer, the prompt "account is logged in elsewhere" will appear when logging in immediately, and it will take 10 minutes to log in.

2. If the website prompts "Account does not exist", it is because:

1) New students need to wait 30 minutes to learn online;

2) Whether the certificate type is correct;

3) Whether to choose the theoretical learning sub-site correctly or not, you need to choose your own local site.