Team management system

In order to strengthen the team management of the team, enhance the team members' cooperative spirit and ensure the efficient operation of the team, the team management system is formulated.

First, through the full communication and brainstorming of team members, the team goals are highly consistent with the members' goals, and the development of the team and employees is realized. We have determined the slogan, logo and team day.

The slogan of this team is: unlimited vitality and unlimited motivation.

The logo of this team is:

The team day of this team is: 10. 1.

Second, establish an effective communication mechanism.

1, this team should establish an open, free and sufficient communication mechanism between the monitor and the employees.

2. The internal communication of this team needs to achieve the following goals: First, communicate with each other, learn from each other's strengths and make progress together; Second, help each other, unite the team and create an atmosphere.

3. The specific forms of team communication system are:

3. 1 direct communication mode. Team leaders talk directly to employees. Conduct an interview every quarter to understand the current work situation and personal thoughts of employees, make a pertinent evaluation of their recent performance, and help employees improve themselves.

3. communicate in February. At the monthly meeting held every month, learn about the work and progress of employees this month and put forward their own requirements for employees next month.

3.3 Communicate with employees through group activities and the Internet.

Third, develop team motivation.

1. Incentive goal: By establishing a perfect incentive system, employees can see and get the benefits after achieving the goal. Form a good working atmosphere in the class, improve the team's team ability and improve work efficiency.

2, the form of incentive:

2. 1 post promotion incentive: select the employees with excellent performance in the team to be promoted to the team leader, and confirm their performance through post promotion.

2.2 Material reward: At the monthly meeting, praise the employees who completed the work well in the month, first of all, make the employees' efforts affirmed, and at the same time, give some rewards on the performance score: give some material rewards to the employees who successfully completed the indicators.

2.3 Honor Incentive: In the quarterly assessment, the achievements of the elected outstanding employees will be publicized on the departmental bulletin board to encourage outstanding employees to constantly strive for self-improvement.

2.4 Emotional motivation: the monitor communicates ideas with employees, solves problems, sympathizes with family members, and communicates and entertains. , so that the monitor can really care about and care for the object of motivation, satisfy the employees' own sense of honor, and achieve the purpose of emotional motivation.

Fourth, formulate rewards and assessments.

1, Reward: For the good deeds in team building, we will give material or spiritual rewards at the end of the year, commend them at the team plenary meeting, and report their deeds to the General Department, so that employees with strong ability and high quality can be unique and enhance their sense of mission and pride.

2. Evaluation: Evaluate the negative behaviors in team building. Any behavior that undermines team harmony, deliberately does not cooperate, maliciously slanders others, etc. , will be punished according to its severity.

Team regular meeting management

In order to strengthen self-construction, timely convey the spirit of instructions from superior leaders and departments, and rationally arrange the work of the team, the following regular meeting system is established.

Morning meeting system

1. Participants: people in class.

II. Convening schedule: it will be held at 8: 10-8: 25 every morning.

1. Purpose of the meeting: to summarize yesterday's index completion, check the visit records, and report the work arrangement of the day in the form of a speech, so as to improve the language expression ability and self-confidence of the team members.

2. Supplementary content: adhere to the system of "three questions in the morning meeting", and randomly select three account managers to ask questions about business and service knowledge every day according to the requirements of the municipal company, so as to consolidate the account managers' mastery of business knowledge.

Weekly meeting

3. Weekly summary: Every week must be a regular meeting day of the team, and all team members are required to attend. The meeting was substantial and covered a wide range. Each team member reports the completion of last week's work and makes a work plan for next week. Finally, the team leader will make a work summary once a week, find out the shortcomings, improve the classics, and let the work proceed in an orderly manner.

4. Regular service meeting: hold a regular service meeting once a week, summarize last week's complaints, find out the reasons, pay attention to the cultivation of service awareness, arrange all members of the team to conduct service drills in the form of games and role exchange, and improve the service quality of the team.

Team website management

In order to ensure the order of the actual team work site, put an end to mistakes in management and work, and prevent accidents, this management system is specially formulated.

1. Team site management should follow the "7S" principle: sorting (SEIRI), rectifying (SEITON), sweeping (SEISO), cleaning (SETKETSU), literacy (SHITSUKE), safety (SECUI6TY) and economy.

Second, in order to strengthen the management of the office, maintain a normal working environment and establish a good image of employees, the office management system is based on the relevant regulations of the company:

1. Working hours: 8: 00 am-12: 00 pm15: 00 pm-18: 00 pm14: 30 pm-17: 00 pm. If there are special reasons for taking time off or going out to work, you must ask the immediate supervisor for instructions and get approval before taking time off.

2, according to the health duty table by the responsible person before 8: 00 to complete cleaning, sorting office tables.

3, employees should wear neat, it is forbidden to wear slippers, vest.

4, office supplies, materials, property should be neatly arranged, are not allowed to pile up personal belongings.

5. Personnel unrelated to work are not allowed to be brought into the office, and staff members are not allowed to stay in the office until 22:00 at night without special circumstances.

Third, the work environment management

Focus on solving the problems of "dirty, chaotic and poor" working environment, chaotic placement of goods, poor safety passage, lax discipline and unclear responsibilities, and gradually establish a good working environment and production order.

Fourth, safety management.

1, team members should establish safety awareness, implement the policy of "safety first, prevention first", strictly abide by the company's various safety management systems, and put an end to all kinds of safety accidents.

2. Specific requirements:

2. 1 Seriously implement the policy of "safety first, prevention first, comprehensive treatment", eliminate potential safety hazards, strengthen the whole process supervision, establish and improve the responsibility guarantee system, and implement various safety management measures. At the same time, the problems found and the hidden dangers of safety and quality are rectified in time.

2.2 Further strengthen safety education and training, enhance the attention of all kinds of personnel to safety and quality, improve the sense of responsibility and prevention of all personnel's safety and quality, and prevent all kinds of accidents.

2.3 to carry out a self-examination and self-correction, timely discover and eliminate hidden dangers.

2.4 As always, attach importance to the evaluation of quality reputation, and the competent leader should incorporate the evaluation of quality reputation into daily management, earnestly fulfill the responsibilities and obligations stipulated in the project management responsibility book, and ensure the smooth realization of all objectives.

Verb (abbreviation of verb) energy saving management

1. According to the requirements of the company's "Green Action Plan", we strive to save resources in electricity, water, paper and other aspects.

2. Specific requirements

2. 1 Save water,

2.2 Save electricity and let people turn off the lights;

2.3 Reduce the electric load of air conditioners. Office air conditioning advocates one hour less air conditioning, and the temperature setting must be above 26 degrees. Turn off the air conditioner when no one is working, and close the doors and windows when the air conditioner is running, except for proper ventilation.

2.4 It is not allowed to print reproducible documents and materials; Double-sided printing is allowed, but single-sided printing is not allowed; Double-sided printing is recyclable.

Evaluation of intransitive verbs

Assess the employees who find problems in the on-site management inspection of the company, department or team. Specific assessment requirements shall be formulated by each group.

Team learning management system

A, combined with the company's annual training plan, make the team's annual and monthly study plan.

Study plan, train excellent employees and generalists in a planned way. And regularly sum up experience, find out the shortcomings and put forward suggestions for improvement.

Two, regularly organize national current affairs and political education, patriotism education, legal education.

Education, professional ethics education, corporate culture education.

Third, do a good job in training new employees, mainly including: safety training and job knowledge.

Knowledge training, job skills training.

Fourth, conduct regular study and training for team members, paying attention to: from foundation to application;

From simple to complex; Let them do it, ask questions actively, and keep caring and encouraging.

Five, to regularly carry out various forms of learning activities, through learning activities, real

Innovation in work, technology, management and system.

5. 1 requirements: clarify the training objectives; Determine the learning content; Arrange training time; Implement training responsibilities; Create training conditions; Pay attention to the training effect.

5.2 Forms of activities: self-study, teaching, interactive learning, exchange of experience, reports of advanced figures, speech contests and essay-writing activities.

5.3 Learning content: post knowledge, operational skills, political theory, current affairs and politics, scientific and technological knowledge, medical knowledge, literature and history, and life needs to be known.

5.4 Learning methods: read books collectively and explain them in turn; Everyone is ready for the keynote speech: the examination room gives questions and competes for answers; When encountering difficulties, discuss; Write your thoughts and exchange your experiences.

Seven, training should be "four combinations": the combination of internal training and external training; Internal employment and external employment

Employment mix; Combination of lectures and exercises; Combination of teaching and self-study.

Team members must abide by the "seven prohibitions": never be late, never leave early, and never be absent without reason.

Class; No smoking; Don't answer the phone; Don't whisper or speak loudly; Don't scribble on the teaching facilities; Do not eat snacks; Don't read books that have nothing to do with study.

Nine, the training of team members should achieve "six essentials": first, we must pay attention to the cultivation of personality; two

Pay attention to employees' spiritual education and common sense education; Third, we should cultivate employees' professional knowledge and correct judgment ability; Fourth, we should cultivate the carefulness of employees; Fifth, we should cultivate employees' sense of competition; Sixth, we should pay attention to the improvement of the psychological quality of employees.

Ten, strengthen the ideological and political work, and cultivate new people with ideals and good manners.

Moral, educated and disciplined), to carry out ideological education, moral education, democratic education, discipline education and legal education.

9. 1 principle: combine theory with practice; Combining ideological and political work with professional work; Combination of material encouragement and spiritual encouragement; Combine patient persuasion with strict discipline.

9.2 Ways: mobilization report, advanced report, discussion, individual talk, literature education, competition, visit and visual education.

9.3 Method:

Persuade education to convince people by reasoning; Caring and considerate, moved and moved;

Lead by example, a typical demonstration; Seize the signs, prevent micro-duration;

The right medicine, some lost; Step by step, follow the leadership;

Active and lively, entertaining; Strengthen communication and enhance unity.

Eleven, each class has a part-time learning organizer to perform their duties.

Sense of responsibility, do a good job in team learning records.

Team safety management system

In order to strengthen the production management of the security team, ensure the production safety of mobile communication, the stable and efficient operation of equipment and the safety of employees' lives and property in the production process, this system is formulated according to the current national laws, regulations, decrees and regulations, the spirit of the company's relevant safety production and security documents, and the actual production situation of the security team.

First, adhere to scientific management, effectively eliminate and stop hidden dangers and behaviors that endanger employees' lives and corporate property safety in the production process. When there is a contradiction between production and safety, production should obey safety.

Second, clarify the work organization of the security team.

2. 1 Team Changjiang Agent is the first person in charge of production in the safety team, who is fully responsible for the safety work of the team, completes the deployment, inspection, control and assessment, and ensures the implementation of various safety management rules and regulations and superior requirements in the team.

2.2 The team member Ou Pinghui is a part-time security officer, assisting the team leader to comprehensively carry out team safety management. In the absence of the safety officer, the team leader shall specify the escrow personnel. In the absence of the team leader, the safety officer has the right to arrange the employees of this team to complete the work related to safety.

2.3 The team shall establish the responsibility system for production safety of personnel in each position, including the team leader, and define the responsibilities for production safety of all personnel.

Third, safety education and publicity.

Teams and groups should make safety training plans and conduct safety education for new employees; Hold regular safety meetings on time, and organize team members to seriously study safety technology, rules and regulations, etc. Every safety education should have education records, which should be detailed and clean.

Fourth, fire safety management

1. It has a sound fire-fighting organization, necessary fire-fighting equipment and strict fire-fighting system.

2. Players should keep in mind the contents of "five knowledge and three meetings", namely: knowing the fire danger of their posts; Understand the fire prevention measures and fire safety system of this position; 3 know the name and telephone number of the person in charge of fire prevention and full-time (part-time) personnel in this enterprise; Si Zhi fire alarm telephone "119"; Five basic methods and measures of fire fighting. Third meeting: Call the fire alarm later; Second, use all kinds of fire fighting equipment; Third, I will run away and save myself.

3. Strictly implement the interior decoration management of mobile communication base stations, computer rooms, office buildings, business premises, warehouses and other important parts. Without approval, it is forbidden to decorate or transform the site.

4. Management of inflammable and explosive articles. It is forbidden to bring inflammable and explosive articles into the office, and the first responsible person shall conduct real-time inspection. Violators will be assessed according to the company's relevant systems, and those with serious circumstances will be investigated for legal responsibility.

Verb (abbreviation of verb) is the main content of production management of security team.

1. Use electricity safely, so that people can be on call and the electricity can be turned off. The last person who leaves the office every day must check and turn off all electrical appliances;

2. Scientifically use all kinds of equipment management, safe electricity management, customer communication safety management and computer room safety management in this team.

Six, comprehensive management of public security target management. Maintain the internal order of the team.

Order, do a good job in the comprehensive management of internal security, and properly handle emergencies; Prohibition of pornography, drugs and drugs; Educate employees to stay away from cults and underworld organizations.

Seven, safety inspection content. Clear inspection cycle, each time by the first person responsible for safety.

Be responsible for organizing the team safety officers and related personnel to conduct systematic safety inspection on the team. For the potential safety hazards found in the inspection or reflected by team members, it is necessary to achieve "three implementations" (that is, to implement the responsible personnel and departments for rectification, to implement the rectification measures, and to implement the rectification time limit).

Eight, punishment and reward

1. Examine the employees who violate the safety management system of the team and punish the employees who cause safety accidents.

2. Reward employees who discover and report potential safety hazards in time and effectively prevent major safety accidents.

Specific punishment rules and reward standards shall be formulated by each team.

The safety management system of our team is formulated according to the safety management measures of the branch company.

Team performance management system

1. In order to ensure the achievement of the performance indicators issued by the company and departments to the team, this method is formulated according to the annual performance management methods of the company and departments and the specific situation of team performance management.

Second, this method standardizes the specific operation process and supervision system in the process of team performance management to ensure the completion of team performance indicators, and on this basis to achieve the improvement of team performance management.

Third, clear team KPI indicators

According to the annual KPI indicators issued by the company to all departments and decomposed by all departments into teams and groups, the team KPI index library is established.

Fourth, KPI index analysis

The team takes the team KPI index database as the center, and analyzes each index by means of regular meeting and using the management method of "PDCA". Its mode is:

Plan p. First of all, set a goal and determine any methods and means to achieve it.

Execute. Implement the process according to the planned results. It shows that there are laws to follow and rules to follow.

Check is complete. Monitor and measure process parameters and process results according to policies, objectives and product requirements, and report the results of monitoring and measurement.

Disposal. Take corrective and preventive measures according to the results of monitoring and measurement to continuously improve the process.

Five, clear responsibility and weight

Through KPI index analysis, each index is decomposed and implemented to the individual or team of the team, and the weight is determined.

Six, team performance management process

1, make a performance plan