The key word of the definition of quality assurance is "trust", which provides sufficient trust in the ability to meet the expected quality requirements. This trust is established before ordering. If customers don't have this trust in suppliers, they won't place orders with them.

Warranty is not the guarantee, replacement and return of unqualified products, but the basis and premise of warranty is to meet the requirements. The establishment and operation of quality management system is an important means to provide trust. Because the quality management system takes effective measures to control all factors affecting quality, including technology, management and personnel, it has a mechanism to reduce, eliminate and especially prevent unqualified products.

Quality management training content:

1, quality awareness education

Improving quality awareness is the premise of quality management, and the quality awareness of superiors is more directly related to the success or failure of enterprise quality management. Therefore, quality awareness education is regarded as the primary content of quality training.

2. Quality knowledge training

Knowledge training is the main content of quality management training, and the organization should conduct different levels of training for all employees engaged in quality-related work.

3. Skills training

Skill refers to the professional technology and operational skills directly needed to ensure and improve product quality. Skills training is an indispensable part of quality management training. Although the skills required are different due to different industries and positions, the training requirements for personnel at all levels are roughly the same.