Summary of bank probation period (1) Time flies. I have been working in Shenzhen X Branch of Agricultural Bank of China for half a year. In this half-year internship, I have completed two changes. First, I have basically completed the transformation from an ivory tower to a social class, and my role has changed from a book-centered student to a bank employee who can finish his work independently in his post. Second, theoretical study is more important in school life. In practical work, more emphasis is placed on the practicality of learning and the close connection between theory and practice. I am very happy that the above changes have been basically completed with the care and love of the leaders and colleagues of the branch. In half a year's time, I have a very in-depth understanding of the daily operation of X Bank and the operating rules of related posts, and I have gained a lot in business skills, but there are also shortcomings, which are summarized as follows:
First, business skills.
Over the past six months, I have worked at the savings counter most of the time and deeply realized the importance of savings business. It can be said that the savings business is the most basic and important business of the bank, and it is the foundation of all other businesses, which provides a strong support for other businesses of the bank. In the past six months, I knew nothing about personal savings business from the beginning, and now I can complete the operation independently and try to be familiar with the business process. Actively communicate with the old tellers, learn from them with an open mind, and deeply understand the places that should be paid attention to and possible risks of each business, so as to basically ensure that there are no mistakes in the business and no complaints from customers. In my spare time, I have been constantly learning ABC's professional English knowledge, and strive to improve my English listening, speaking, reading and writing level, so as to make communication with foreign customers barrier-free. From the first day of work, I set myself a high-standard and strict work goal: be strict with myself, constantly improve my business skills, constantly expand and expand my business knowledge, serve every customer kindly and efficiently, and become a person with solid basic skills, comprehensive business knowledge and calm service standards. Although the current level is far from this goal, I will stick to it and never give up.
Second, in terms of service attitude.
Firmly grasp the spirit of "love my Agricultural Bank and pursue Excellence", and deeply realize that the competition in banking financial services is no longer just the competition of hardware and equipment, but more importantly, the competition of service consciousness and service attitude. This kind of soft power competition can often better reflect the core competitiveness of a bank. In this half-year ordinary work, I am not only full of enthusiasm for my work, but also have a heart for perfection. With persistent spirit, I constantly improve my professional skills and service level, handle every business with a pragmatic and meticulous attitude, receive every customer with a natural and open-minded, kind and tolerant attitude, and contribute to the development of X Bank with a United and humble attitude, from which I deeply understand the charm of service. I realized the true meaning of "customer service as the center" and the importance of "customer is God". Therefore, in my daily work, I always put the service quality into my daily work, firmly remember the requirements of the seven-step teller, standardize the service etiquette, strengthen communication with customers in the specific service process, and achieve zero complaints from customers; I always serve every customer warmly with a heartfelt smile and make them feel more cordial with a sincere and natural smile.
Third, in terms of teamwork.
Although I mainly engaged in the business of personal savings counters in banks in the past six months, gold cards, silver cards and ordinary areas are all involved. Wherever I am, I deeply feel the importance of teamwork. Only effective teamwork can do the most efficient work. For example, there are many businesses in Jinka District, where personal business, corporate business and local financial agents are handled. The daily workload is large, and the amount of each transaction is relatively large. In daily work, the three tellers of our Gold Card have carried out the division of responsibilities and work. In the case of completing their own work independently, they emphasize the coordination of work, such as a clear division of labor between the outside and the inside, which not only ensures the work speed, but also improves our work efficiency.
Fourth, work and life.
In this half-year work and life, I deeply felt the warmth and strength of the collective. When I first came to this city, I felt a little strange. I just left the beautiful campus and felt a little lost. It was the leaders and colleagues who gave me great encouragement. Their enthusiasm warmed me, their trust moved me, their support inspired me, and they gave me many opportunities for exercise. In our group, my spare time is rich and colorful, which greatly enhances my communication, exchange and study with my colleagues. Here, I also feel the importance of interpersonal communication. I help my colleagues in life and live in harmony.
Of course, I also have some shortcomings in my work. First, because I don't know Cantonese, I have some obstacles in communicating with some customers. Although I study Cantonese hard after work, I can only understand some simple daily expressions because I have never been exposed to them before, and I will study harder in the future. Second, the product marketing is not in place. Due to the lack of in-depth understanding of the product itself and relevant marketing experience, the marketing of wealth management products is not ideal, which will be the direction of my next efforts.
Looking forward to 20xx, a new year and a new beginning, we should focus on the following aspects under the premise of continuously consolidating our business skills:
First of all, think about your future work direction. After staying in the bank for nearly half a year, I have a certain understanding of various positions in the bank. Since we are still in the internship period, we should combine our own personality and knowledge structure to think about the future work direction, so that we can know more about the relevant positions after our daily work, so that we can Kamijozu in our posts as soon as possible after the positions are decided.
Second, continue to raise awareness of risks. In essence, a bank is a special institution with operational risks, and at the same time it is faced with market risks, interest rate risks, operational risks and reputation risks. Therefore, we must constantly improve our risk awareness and strengthen our ability to control risks in practical work. In the specific operation, it is necessary to operate in accordance with the relevant operating specifications, and Dochado should check to ensure that the operating specifications are correct.
Third, constantly strengthen their learning ability. Banking is the core of the financial industry, and the knowledge update speed of the financial industry is very rapid. The popularity of financial derivatives such as futures options has enriched the financial industry and put forward higher requirements for employees. Therefore, only by continuous learning and innovation can we keep up with the times and become a qualified banker.
In a word, I have learned a lot in the past six months' work, and my working ability has been improved, and I have a certain ability to run my business independently, but my business knowledge is not comprehensive and solid enough. In the future work, I will try to overcome my own shortcomings, give full play to my advantages and strive for better work results.
Summary of bank probation period (2) How time flies. In a blink of an eye, I have been working in China Agricultural Bank for one year. From school to society, from summer to winter, in this short year, I learned a lot and realized a lot. Let me summarize my work during the probation period since I entered the business:
The first induction lesson begins with induction training. Although the time schedule of induction training is quite tight, induction training is of great significance to our newcomers. Through on-the-job training, I learned about the corporate culture of Agricultural Bank of China, learned the basic knowledge of bank, company and financial management, cultivated team consciousness and realized the importance of communication. Induction training has benefited me a lot.
After a short induction training, I began to study counter business in Renmin Road Savings Office of Chongming County Branch. When I first went to the counter, I always felt overwhelmed and at a loss for customers' questions. With the sincere help and patient guidance of my master and colleagues, I study and consult with an open mind and take notes carefully. Soon, I learned the basic counter business such as deposit and withdrawal, loss reporting, foreign exchange trading, and deposit account opening. At the same time, I also realize that the counter business of the bank seems to be simple and repetitive, but in fact it needs the teller to be careful, patient and responsible: handle every business carefully, serve every customer patiently, always remember the responsibility of work and be responsible for every customer.
In the final analysis, banking belongs to the service industry, and for banks, each outlet is the first window to serve customers, and its service quality plays a vital role in the development of banks. Therefore, it is particularly important to do a good job of service. At work, I always keep in mind the importance of standardized service, treat people with a smile, use polite language, think about what customers think, worry about their worries, take customers as the center, and strive to make customers happy and satisfied.
Do a good job at the counter, and all skills must meet the standards. For me, I need to practice every skill of counting money, calculator, Chinese entry and personal gold business. With the help of my colleagues in the outlets, under the training guidance of the comprehensive management department and my own efforts, my skill level has been gradually improved, and the efficiency of handling business at the counter has also been improved. The level of skills depends entirely on the degree of effort. Therefore, in my future work, I will continue to practice my internal skills and strive for continuous progress.
Working in a bank is risky, so it is particularly important to conscientiously implement and abide by various rules and regulations, which is also a manifestation of a sense of responsibility. As a teller, I work in strict accordance with the relevant rules and regulations of Agricultural Bank of China. Whether it is the business process, or the use and storage of seals and vouchers, it is strictly in accordance with the requirements. In the long run, I consciously develop a cautious work style and try my best to reduce the risks in my work.
Marketing is also an important part of counter work. Because intermediary businesses such as funds and insurance are also one of the main sources of bank profits, marketing is the part that can create bright spots and profits in our counter work. In order to better carry out counter marketing, I learned the relevant basic knowledge and established the corresponding financial awareness. In outdoor marketing, I mainly take root in big markets and office buildings, and promote bank payment to merchants along the street. At the same time, I explore potential customers with financial needs and financing, leave their contact information and introduce them to our professional financial managers and loan officers to really do cross-marketing work.
During the one-year internship, I learned a lot of new knowledge, and at the same time, I realized that I still have many immature aspects to improve. In the future work, I will continue to adhere to the down-to-earth spirit, keep learning enthusiasm, keep a clear head, work hard, stand on my post, be honest and dedicated, and strive to develop and grow together with Agricultural Bank of China in the spirit of pursuing Excellence.
Summary of the bank's regularization work (III) After nearly two months' probation, it will soon be regularized. During these two months, I am honored to experience the training and preparation in the early stage of xx's opening with you. I was lucky enough to witness the solemn and exciting moment of the company's opening day and moved into a new office area. We are happy to decorate together, take care of the family together, and the experience of running customers to talk about business is still very clear. I play my role seriously, strive to improve, cooperate with my colleagues to study and encourage each other, which makes me more confident again and again.
Up to now, I have worked and studied for nearly two months, and my heart has been enriched a lot. From the beginning of recording the important events of the morning meeting to the end of recording the daily work log, I can still see what I have done all day, remind myself of what I have to do, and occasionally have thoughts in my heart.
As an account manager, ideologically and mentally, I consciously cultivate my own quality and self-cultivation, constantly improve myself and do the details well. I also want to thank Mr. Wang for his teaching at that early meeting. Everyone deserves respect and courtesy. After the unexpected negligence deeply touched my heart, I paid more attention to details and habits. Thank you very much for Mr. Wang's help and education in our thoughts and behaviors. Seeing my own growth, I feel very full and happy! I also thank Miss Li for her encouragement during the training: "We are professional managers", which is the direction of my unremitting efforts, and I will do better!
In my work and business, up to now, I have basically understood the company's products, concepts, processes and systems. I remember at the beginning, customers were blank and could only attend. They are not familiar with the problems to be understood and verified and the materials to be collected. So far, they can basically grasp the main points, talk and communicate with customers with confidence, and clearly complete the collection of materials, as well as the on-the-spot investigation of customers' business strength in the workshop and the verification of inventory list. Every step has been recognized and summarized. I very much agree with the company's concept of "don't drink a cup of tea from customers", and I have always kept it in mind, without increasing the extra cost of customers, and politely refused every warm invitation from customers, hoping to help the company stick to and continue the original good road. We also strive to achieve differentiated competition of "risk control, speed, affinity and innovation" in all small details, and strive to leave a good impression on all customers we contact and cultivate our own high-quality customers.
As a member of Sunshine Group, I have experienced the field investigation of commercial loan customer xxxx, insisting on risk control first and marketing customer second. We analyze customers from the three principles of strength, credit and benefit, paying special attention to the guarantee of customers' first repayment source and anti-risk, such as the verification of sales revenue. We try our best to check the sales invoices, sales contracts, VAT invoices, manuals and various financial statements in time during the visit, so as not to leave time for the other party to falsify. VAT and bank flow must be synchronized to accurately reflect. Carefully examine whether each report is false, objectively reflect any information collected by customers in the investigation report, and do not conceal or exaggerate it. For customers' doubts, I can communicate with customers reasonably from the perspective of safeguarding the company's interests and image. Try to provide convenience for customers in details such as service, such as sending contracts, sending IOUs and getting information for customers. Easy-to-pay loan business procedures are relatively simple. From the customer experience I have handled with Zeng and Tan Anshu, the most important thing is to verify the stable work and income of customers. Tan Jie, who applied for a special credit line of10.5 million yuan, was presided over by me from material collection to signing. In order to verify her work in the tobacco bureau, I went to her company to get the labor contract. On the one hand, it saves the trouble of customers, on the other hand, I am more sure of the collected information and working conditions, thus reducing the risk. This customer was in a hurry, so I stepped up to make it ready for her in two days according to her needs, which also reflected the timeliness of the company to the limit. The customer is also very satisfied with this and sent a thank-you letter. Moreover, I have a more thorough understanding of all the details and processes in the whole experience, and I believe that the easy loan business will be handled more smoothly.
Summary of bank probation period (4) I entered the big family of * * bank from 20xx 10, and have been working for more than half a year. 20xx is a major turning point in my life. During this year, I experienced job hunting, prepared for an interview, and spent a hectic graduation season, and finally received the employment notice from * * Bank with joy. This summer, I put on a childish plaid shirt and high heels. Perhaps the transition from campus to the workplace is not perfect, but it is a big leap for me. I also believe that I will make greater progress in my future work!
When I was a child, I wrote a composition, and I just learned words like time is in a hurry and fleeting. I always like to use them, but I was confused at that time and couldn't really understand the meaning of these words. Now, as a newcomer in the workplace, I have also started a beautiful silver-sucking complex in my personal journey. When I look back at this change from school to work, I really feel that time is in a hurry, and I am more impressed by my change and have more confidence in my future work and life.
I still remember when I first came here, I was full of curiosity but knew nothing about everything. The instructions are full of words I have never heard of, and the customers who come to do business are also unfamiliar faces. Seeing my colleagues around me greeting customers kindly and answering their questions, I asked myself: when can I do this?
Fortunately, I got sincere help from everyone in this big family. Although the time for post adjustment is urgent, the trust of leaders and colleagues makes me more confident. From the first day, I recorded every movement of the master word for word. On the second day, I learned the information of every business according to the specifications. On the third day, I became familiar with the faces of customers. Slowly, with the help of the master, I handled the business by myself until the second week when I finished the work handover and officially received the customers independently. Every day is a challenge, and every communication with customers is an experience, but this challenge excites me and fills me with the vitality of struggle.
When compiling daily reports and monthly reports, I started with the mechanical copy formula and got a preliminary understanding of data analysis; In the management of funds and positions, I strengthen communication with the Planning and Finance Department and colleagues, pay attention to the exchanges of large amounts of funds, and be aware of them; Don't forget to practice typing and typing summons after work, not only to improve the skill level, but also to cultivate self-character and work attitude; Colleagues work overtime to do business, so I can help. On the one hand, it can reduce the pressure of colleagues, and more importantly, it can learn from ourselves and become more familiar with the work of our department. Maybe what I can share at present is only a small part of the work in this department. Maybe what I do every day at the moment is only the simplest part of the work at the end of the business chain, but I believe that if I don't accumulate small streams, I can't become a river and I can't accumulate steps. Starting from small things, I can surpass myself and move towards greater goals every day!
From unfamiliar to familiar, from unfamiliar to skilled, this is the change that three months have brought to me, which is inseparable from the help and encouragement of colleagues around me. When I did well, they gave me affirmation. When I made a mistake, they didn't scold me, but understood me and taught me. They taught me experience with personal experience. These are all precious treasures on my growth path!
In the process of being familiar with the business, I also deeply realized the business philosophy of * * bank service, innovation and stability. I think, excellent professional quality and good moral quality are not only reflected in our dealing with customers at the moment, but also injected into our daily work and life at all times, insisting on challenges, introspection and dedication, treating colleagues with respect, care and sharing, and being rigorous, solid and efficient in our work. The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day, new things appear and new situations happen, which requires us to keep up with the situation, strive to change ourselves, plan ourselves better, learn new knowledge, master new skills and adapt to the changes in the surrounding environment.
Just entering the age of society, as young as * * Bank. But being young will never be an excuse for me to make mistakes and a reason to escape. On the contrary, youth brings me more vitality and enthusiasm to participate in this big family and become a member of many sunflowers. Sunflowers are biased towards the sun. I think, in half a year, six years, or even longer, I will make myself bloom more brilliantly and grow sturdily with our family!
Summary of bank probation period (5) I worked in xx Branch of Agricultural Bank of China on xx, xx, and have been working in xx Branch for one year now. Agricultural Bank of China's harmonious working environment and United corporate culture have enabled me to quickly complete the transformation from a student to a staff member. In this year, I have gained a lot, learned all kinds of knowledge and professional skills, improved my overall quality, and made me truly feel that ABC is a broad stage for learning and showing myself.
A year ago, after pre-job training, in order to get familiar with the business as soon as possible, I humbly asked my colleagues to take detailed notes on each business. Every day after work, I recite all kinds of transaction codes, practice counting money, typing and abacus calculation, and learn the teller operation manual and employee rules and regulations. In the face of heavy sales tasks, I was scared at first and didn't know how to carry out sales work, but I was an indomitable person. I told myself not to be afraid, I believe I can do it.
On the one hand, we run our own business through ABC's brochures and websites, and learn about short message service, online banking, mobile banking, telephone banking, fixed investment, wealth management products, transfer phone and other products. After many counter sales, continuous summary and improvement, I gradually became familiar with various products, and the sales were also handy. The counter is a window to show the image of Agricultural Bank of China. At work, I always keep smiling, warm and thoughtful, patient and meticulous, and try my best to give more help and service to customers. I firmly believe that success cannot be achieved overnight. We need to be down-to-earth, do every little thing well, accumulate over time and eventually accumulate.
Every day after work, I will clean up, tidy up the office and turn off the switch. I will volunteer for all kinds of needs in the office, and I will try my best to help my colleagues when they encounter difficulties. I am a foreigner. Here, the collective is my home, and I am willing to give everything for my home.
Over the past year, I have always maintained a positive and enterprising attitude, and a heart of being kind and cooperative with others. What I have gained is knowledge, skills and the care of my colleagues. I have deeply liked this place, and I am willing to take root here and grow up with ABC. Of course, I still have many shortcomings, such as incomplete consideration, weak sense of innovation and lack of courage. I will be strict with myself in my future work, strengthen my study, sum up experiences and lessons seriously, constantly improve myself and make some achievements.
Teacher self-evaluation summary 100 words 1
Time flies, in a blink of an eye, I have been engaged in primary school mathematics education f