Summary of personal year-end debriefing of furniture sales (recommended 5 articles) I have joined xx Furniture Company for one year. In retrospect, time passed quickly. From xx company to now, our company feels that the working modes of the two companies are very different. This year's work is summarized as follows.
I. Insufficient work
There are great differences in product specialty, management and working atmosphere. In the first three months of coming to our company, I felt out of state and unable to find the direction, but I visited strange customers with the company's product album every day. There are always more customers who need our products. At first, I made many plans and always failed again and again. However, in many separate talks and meetings with leaders, after mutual discussion and careful explanation, I found a solution to the specific details.
Second, training and operation
Through the company's training and operation of professional knowledge, I found my own sense of direction and gradually integrated into this working environment and mode. I spent a whole day in the later working hours, visiting customers almost every day. Although sometimes the extra labor doesn't get results, it often hits me hard, but I believe that there will always be rewards for paying. There is hope if you work hard. Without hard work, there is no hope. Success belongs to those who are prepared.
Third, establish the advantages in the work.
As a qualified salesperson, you must first be familiar with the products you sell, know the advantages and disadvantages of your products, which industries are suitable for, and which customer groups are, so as to better show your professionalism and products to customers and win their attention and trust. Of course, don't ignore your competitors. It is necessary to have a targeted understanding of the advantages and disadvantages of rival products; In order to suit the remedy to the case, we can use our advantages to overcome the disadvantages of our customers. For example, our equipment is slightly better than its peers in accuracy and speed. This is our advantage. When introducing products to customers, we should introduce the advantages of our products as much as possible.
Shortcomings should be mentioned as little as possible, but the shortcomings and deficiencies of the equipment itself, that is, the necessary shortcomings and deficiencies of the equipment in all peers, can be properly explained to customers. After all, nothing is perfect. Always say how good your product is, others won't believe it all. Don't maliciously attack and criticize the shortcomings and deficiencies of peers, but guide customers to analyze and judge and recommend customers to visit on the spot.
Fourth, work experience.
Diligence and self-confidence; When talking to customers, speak loudly, pay attention to tone and speed. There are two ways to ask questions from the customer's point of view: gradual and greeting. Think about what customers think and worry about what customers are in a hurry. To gain the trust of customers, we should start with friends and communicate emotionally. Care about customers and learn to invest emotionally. Strong adaptability, quick response and interest in doing things. Trust each other. To sell products, we must first sell ourselves, identify with the products, and put our own personality before the products. Manners, manners, civilized language. Balance your mind and don't rush for success. As the saying goes, your heart is like waves and your face is like lake water. Don't slander peers in front of customers and expose their shortcomings. Learn the "advance and retreat strategy".
Summary of personal year-end debriefing of furniture sales (recommended 5 articles) Part II: I have also felt a lot during my working year. From the bleak operation at the beginning of the year to the return to normal today, it has even improved. It can be said that in the furniture industry, it is really not easy to do a good job this year, but if I stick to it, I can make a breakthrough, and I have gained a lot from it. For the furniture industry, I know a lot about sales. Here it is.
Affected by the epidemic, the work in the first few months of the year was really difficult. Although we also have online sales channels, the overall market is very bad. Although we can't bill like Travel X, the accumulated inventory also makes me know that this period of time is very difficult. I don't even know how long it will last, but the epidemic eased and online sales went smoothly. For offline stores, it didn't really improve until the second half of the year. At the same time, it also makes us more aware that as sales, this industry can better overcome some difficulties by mastering more sales channels. If there is no online channel before, it may not survive and the sales ability should be improved. The more difficult it is, the more competitive it is. It also tests our ability to explore new channels, how to do a good job in sales, so that the company can survive and achieve more achievements, especially in this epidemic, but everyone is under great pressure, but fortunately they have persisted.
At the same time, in addition to doing a good job, I am constantly learning, improving and looking for more ways to increase sales and make my performance better, especially after the first few days of the year, which made me understand that I would be eliminated if I didn't work hard. No matter what industry I am in, my ability will be improved, so that I can do things better and get more gains instead of relying on previous experience. Many times, things change very quickly, which makes me understand that as a salesperson, I have more channels and more ways to do my work, which will make this job more rewarding. And the ability will eventually belong to me. This year, I was promoted to enable me to finish my work for the whole year and appreciate the improvement of the environment, so that we can survive better.
Of course, there are still many aspects that can be improved. My own experience and familiarity with certain aspects also need to be deepened, so that I can do my work better year by year in by going up one flight of stairs.
Personal year-end debriefing summary of furniture sales (recommended 5 articles) Three seconds have passed. Looking back on my work in the past year, although my contribution to the company was meager, it finally laid a good foundation for me to enter the sales market. Through studying and communicating with other employees, I gradually integrated into this group. At the same time, my present working ability cannot be separated from the hard work of all the staff. While doing our job well, we are also reflecting on the shortcomings and problems in our work, and we should pay attention to them and gradually improve them in the future.
I. Work performance
I always put learning in an important position, strive to improve my comprehensive professional quality, correctly understand my work, correctly handle the relationship with my colleagues, pay attention to developing new customers, and improve my understanding of the work itself. Seriously study the strengths of peers, get rid of their own shortcomings, consult colleagues and leaders with an open mind, take the initiative to accept colleagues' opinions, constantly improve their working methods, give full play to their post functions, and improve themselves in this industry through continuous learning and exploration.
Second, the direction of future efforts
What I am doing now is to improve my service quality and professional ability. In my future work, I will further improve my working ability and professional quality. Strengthen study, be brave in practice and persist in work enthusiasm. By constantly summing up the growth, improve their own quality and professional level to meet the needs of new forms, actively communicate with company personnel and learn from the strengths of others, so as to better improve their self-ability, meet customer needs and open up market space. In fact, doing business is being a man. People do well, have a wide range of friends and strong communication skills, and business can be done better! Being a man is a very important aspect, and your professional knowledge is indispensable, so if you want to do a good job, you must learn unlimited knowledge in a limited time, and have better communication scope and conversation ability than ordinary people in being a man!
Three. abstract
In a word, I will work harder this year and actively communicate with others. Constantly develop new markets, I believe that the company will go further and have a higher market share, and xx people will be filled with happy smiles!
Summary of personal year-end debriefing of furniture sales (5 articles recommended) 4 1 year's work has passed, and I still feel that I have gained a lot. Sales work should be done seriously. I can clearly realize this. I will continue to improve my ability in my future study. In this process, I really should be more confident. In the past year's work, I have carefully arranged my work. I can clearly feel this in this respect and will try my best to arrange it in the future. I also need to sum up the past year.
For me, there are still many places that need to be further sorted out. In such an environment, I am also clearly aware of my progress. Only by doing these things carefully can I get more gains. As a furniture sales manager, I think I should try to do these things well. In the past year, I have earnestly performed my duties. I believe this is a meaningful thing for me, and I need to do better in the future. As a furniture sales manager, I have never lowered my demands on myself. I know I need to work hard. I should be more strict with myself in all aspects, and some things should be taken seriously. In this respect, I also constantly improve my ability to become a qualified salesperson. There are still many places I need to work hard. This is very clear. I am well aware of this. I still have to take it seriously. There are many things.
I also get along well with my colleagues in the shop. At this point, I can still clearly realize that some things should be improved. There is no doubt that my business ability is a little worse than that of my peers. I am willing to touch some new things, which should be difficult for me to adjust. Only by maintaining a good state can we get in touch with more things. In this respect, I am also willing to expose myself to the good side. This should be improved, and there will be more things to keep in the future. As a qualified furniture sales manager, I know exactly where I want to go. I will definitely insist on doing well in this respect, and it is important to ensure that I can have enough gains in such an environment. In the new year, I will also expose myself to more things. That's for sure. For me, these are all critical, and I am eager to get more recognition. In the new year, I will definitely work harder. In this environment, I will try to do more and achieve better results.
Summary of personal year-end debriefing of furniture sales (recommended 5 articles) As the New Year bell approaches, we bid farewell to the hectic 20xx year and usher in a bright, hopeful and passionate 20xx year with enthusiasm and expectation.
In a blink of an eye, a year passed immediately. In this year's work, I have made a lot of efforts and achieved good results in my own work. For example, the sales volume of broken codes in Store No.6 has always been the best among several stores, and the sales volume of broken codes in Store No.22 is also rising, and it pays close attention to the varieties of broken codes every month and can complete the task every month. Strictly implement the daily workflow and the company's basic rules and regulations, and the employees in the store are relatively stable. Working in the company for more than one year on average is also recognized by the company.
But I still don't work with 100% heart, so I feel ashamed. Overall, this year's store performance did not complete xx%. Although the sales unit price increased by xx% compared with last year, the overall number of stores only increased by xx%.
Looking back on the work done this year, I feel quite touched. In the past, I first thanked the company for giving me such a development platform and cultivating it with my heart. Thank the leaders for their encouragement and supervision in their work. Let me learn a lot of sales and communication management skills, and take the first step for the smooth development of the next company. Secondly, I want to thank my team and my colleagues for encouraging and cooperating with each other in their work. They all have something to learn, and I have learned a lot from them to make myself more mature.
Through this year's continuous running-in with the company's sales management model, I have more realized the knowledge, social skills and familiarity with product knowledge and skills of a sales manager, which determines the sales ability of a store manager and sales staff. To this end, through such a long period of work accumulation. I am aware of my existing shortcomings and advantages. The whole year's work and feelings are summarized as follows:
Although there are some objective factors, there are also great problems in other practices in the work, mainly in:
(1) There are too few basic customer maintenance in sales work. There are xxx VIP customers recorded, among which xxx old VIPs have not spent this year, and their total is xxx. Judging from the above figures, we have not done a good job in basic maintenance. I don't know the reason why the distinguished guests didn't arrive in time. Sales are not ideal.
(2) communication is not deep enough. In the process of communicating with customers, employee sales failed to introduce the value of our products to customers very clearly, which only showed that they were obsessed with price increase and failed to tell the value of products. I don't know the real idea and purchase intention of customers; Failing to give perfect answers to customers' questions in time.
(3) There is no clear goal and detailed plan for daily/monthly work. There is no habit of writing annual work summary and plan, and the sales work is in a state of laissez-faire, which leads to various adverse consequences such as no unified management of sales work, unreasonable distribution of working hours, and chaotic work situation.
(4) The requirements for storefronts are not strict, especially the doorposts, which are not timely to stand guard, and lack persuasion and appeal in front of employees. Work responsibility and annual work planning are not strong, and these problems need to be improved as soon as possible in the next step.
(5) Because individuals are not diligent enough and strict with themselves, they pay little attention to inventory sales. Store No.22 opened in X-X- women's pants, and the proportion of X-xx% men's pants only accounted for xx%. Later, it meant that the proportion of men's trousers increased, so it was also an increase in sales. As a result, in the following months, men's trousers were installed but women's trousers kept declining, which was caused by their neglect of inventory sales. Now I began to improve this series of problems. The above are the problems that I have done well and badly and need to improve. I hope the leaders will give me supervision, help and give me valuable advice.