The concept of the first night show
The second section, bars, discotheques, nightclubs and clubs with different characteristics.
Chapter II Quality and Requirements of Night Service Personnel
Section 1 Evening Entertainment Services and Service Quality
Section 2 Instruments, Instruments and Manners
Section 3 Courtesy, Etiquette and Etiquette
Section 4 Everyday Polite Expressions in Evening Programs
Section 5 Professional Ethics and Service Attitude of Service Personnel
Chapter III Daily Operation Norms and Skills of Night Service
The first section waiter service operation specification
Section 2 Service Skills
Chapter IV Floor and Face
Section 1 KTV private room
Section 2 Disco Performing Arts Hall
Section III Transmission Department
The fourth level related action flow
Chapter V Customer Department
Section 1 Responsibilities of Customer Supervision
Section 2 Customers
Chapter VI DJ Service Department
Section 1 DJ service manager
Section 2 DJ waiter
Chapter VII Member Departments
Section 1 Introduction to the Membership System of Entertainment Industry
In the second quarter, the responsibilities and work processes of each post in the member departments
Section 3 Responsibilities, Work Norms and Business Precautions of Miss Image and Administrative Secretary of Member Department
Section IV Application Form for Members and Introduction of Membership Rights and Interests of Different Members
Chapter VIII Production Department
The first column
Section 2 Introduction and use of bar equipment, utensils and cups
Section 3 Responsibilities and Working Procedures of Western Chefs
Section 4 Introduction of Western Food
Chapter IX Security Department
Section 1 Responsibilities and Basic Provisions of the Security Department
Section 2 Fire Safety
Chapter X Financial and Personnel Management
Section 1 Financial Training
Section 2 Personnel Management
Chapter 1 1 PA, linen management
The first section PA department job responsibilities and workflow of each position
Section 2 Daily Health Work of Public Works Department
The third quarter linen room, staff locker management
Chapter 12 Wine knowledge
Section 1 Introduction of Drinks
Section 2 Soft drinks
Section 3 Strong drinks
Section 4 Services and Drinking Methods of Various Drinks
Chapter 13 knowledge of cigars and aromatherapy
The first cigar
Section 2 Aromatherapy
Chapter XIV Application and Handling of Complaints from Business Guests
Section 1 Handling guest complaints
Section 2 handling of emergencies.
The third section deals with the methods and skills of business emergencies at night.
Chapter 15 Introduction to the operation of various forms
Chapter 16 Reference 50 Cases of Night Gold Medal Service
Chapter 17 Evening Everyday English Conversations and Wine Cards
Chapter 18 Practical Operation and Assessment