1. exam introduction: official tour guide card, that is, tour guide card. It refers to the tour guide certificate issued by the tourism administrative department of the people's government of a province, autonomous region or municipality directly under the Central Government after the personnel who have passed the tour guide qualification examination and obtained the tour guide qualification certificate have concluded a labor contract with the travel agency or registered with the tour guide service company. Holders of official tour guide certificates can be full-time tour guides or part-time tour guides; It can be a full-time employee of a travel agency or an employee of a travel agency. But those who hold a formal tour guide certificate must pass the tour guide qualification examination and obtain a tour guide qualification certificate. Temporary tour guide card. The so-called temporary tour guide card refers to the tour guide card that a travel agency applies to the tourism administrative department of the people's government of a province, autonomous region or municipality directly under the Central Government for the personnel who have the language ability of a specific language and have not obtained the tour guide qualification certificate, but need to temporarily hire them to engage in tour guide activities. It can be seen that the first condition for obtaining a temporary tour guide card is to have the language ability of a specific language; Second, travel agencies need to temporarily hire them to engage in tour guide activities. Second, the registration conditions comply with the Constitution, love the motherland, adhere to the Four Cardinal Principles, have a high school or technical secondary school education, be in good health, and have the knowledge and language ability to meet the needs of tour guides. Three. Examination content 1. Comprehensive knowledge of tour guides: written test, the main contents are: (1) annual tourism policies and regulations and current affairs and politics; (2) Tour guide business (including tourism case analysis); (3) Basic knowledge of national tour guides and local tour guides; (4) Basic knowledge of Chinese language and literature (required for candidates in Beijing and Hunan); (5) Guide foreign language (required for foreign language candidates) (2) Guide's ability to standardize service; (3) the ability to deal with special problems of tour guides and respond to emergencies; Foreign language candidates are required to take the "Tour Guide Service Ability" test in the language they apply for, and try interpretation (Chinese translation and foreign translation). Written test materials: national tour guide basic tour guide business, tourism policies and regulations and professional ethics, local tour guide basic knowledge reference books: tourism case analysis, oral test materials: local tourist attractions, tour guide words, tour guide standardized services, tour guide emergency response ability and emergency handling V. The examination time is determined by each province according to its own situation. The exam is usually from June 5438+00 to February 12, as Guangdong Province took the exam twice last year, so candidates should ask the local tourism bureau about the time of registration and examination. Six, the registration time is determined by the provinces according to their own situation. The registration time is usually from June to September every year. Seven. Registration Procedures Anyone who meets the registration requirements can apply directly to the local tourism bureau for registration. The registration procedure is as follows: 1. Applicants should obtain and fill in the registration form of the national tour guide qualification examination from the guidance office of the Tourism Bureau. 2. The personnel department of the candidate's unit (unemployed people outside the street) passed the examination, signed the opinion and sealed it. 3. The applicant shall present his/her ID card, provide a copy of his/her academic credentials, and check his/her opinions and affix his/her seal. 4. The applicant shall provide the recent health certificate issued by the county hospital and pay the relevant fees. In order to adapt to the new situation of talent flow, qualified candidates are allowed to take the tour guide qualification examination in unregistered places. Such candidates should provide a "temporary residence permit" when registering, and the current work unit will issue a specific letter of proof and audit opinions; If there is no work unit in the place where the household registration is located, it may not be registered. 6. Candidates who have obtained the "Tour Guide Qualification Certificate" (international social card only) apply for additional examinations in other languages, and the registration procedures are the same as those for new candidates. 8. Application materials Candidates must prepare two one-inch bareheaded, front and color photos (for Level 3 exam) and stick them on the application form and admission ticket. Nine. According to the Regulations on the Administration of Tour Guides, tour guides can be divided into two types: formal tour guides and temporary tour guides: (1) formal tour guides, that is, tour guides. It refers to the tour guide certificate issued by the tourism administrative department of the people's government of a province, autonomous region or municipality directly under the Central Government after the personnel who have passed the tour guide qualification examination and obtained the tour guide qualification certificate have concluded a labor contract with the travel agency or registered with the tour guide service company. Holders of official tour guide certificates can be full-time tour guides or part-time tour guides; It can be a full-time employee of a travel agency or an employee of a travel agency. But those who hold a formal tour guide certificate must pass the tour guide qualification examination and obtain a tour guide qualification certificate. (2) Temporary tour guide card. The so-called temporary tour guide card refers to the tour guide card that a travel agency applies to the tourism administrative department of the people's government of a province, autonomous region or municipality directly under the Central Government for the personnel who have the language ability of a specific language and have not obtained the tour guide qualification certificate, but need to temporarily hire them to engage in tour guide activities. It can be seen that the first condition for obtaining a temporary tour guide card is to have the language ability of a specific language; Second, travel agencies need to hire them to engage in tour guide activities temporarily. 10. The renewal of the tour guide card is valid for 3 years, and they should apply to the tourism administrative department of the people's government of the province, autonomous region or municipality directly under the Central Government for renewal of the tour guide card 3 months before the expiration of the validity period. Eleven, grade examination registration conditions 1, tour guide grade examination is divided into primary assessment, intermediate examination and advanced examination, who meet the "professional grade standard for tour guides" can be directly or by the local travel agency unified organization to the Tourism Bureau's tour guide examination office registration, who has obtained the "tour guide qualification certificate" for more than one year can be reported to the primary tour guide; Those who have obtained the "Primary Tour Guide Certificate" for more than two years can report to the intermediate tour guide; The "Advanced Tour Guide Card" exam is conducted irregularly.