1, legal knowledge training

Waiters in restaurants and bars should refuse to sell alcohol to guests who are about to get drunk. In some litigation cases, bars and restaurants become defendants, because the guests left the bar after getting drunk and had a car accident, which is called third-party liability. Restaurant waiters who sell alcoholic beverages should know under what circumstances they should not sell alcoholic beverages to customers or encourage customers to drink too much.

2. Politeness training

This is very important for the hotel industry. Hilton Hotels Group spends hundreds of thousands of dollars on employee training every year, which shows that they pay special attention to the value of employees' assets. The theme of their advertisement is: there are two Hilton waiters for every two guests. According to Hilton's training plan, 93%* politeness and 7% knowledge and skills are the achievements of hotel management.

3. Safety training

Due to the constant occurrence of hotel robbery and theft, the hotel management department now puts special emphasis on training. It has been combined with safety training and become an independent training project. In the past 70 years, safety has been the first element of competition in the hotel industry. All hotels have set up company-level safety committees to formulate safety rules and coordinate safety work.

4. Training of room cleaners

(1) The guest room has been rented out. When the guest is not in the room, the door should be closed and a reminder sign should be hung at the handle.

(2) If the guest room is empty, open the door when cleaning the room.

(3) Cleaners can't use radios and televisions in the room.

(4) When the guest is in trouble, the waiter should avoid quarreling with the guest.

5, food hygiene training

If the operator's hands are not clean, contact with food will easily lead to bacterial infection.