Pay attention to the following points to help you reduce or customer service negative mentality: 1, clear career planning, feasible gradual plans and goals, and achieve expectations; 2. Keep pace with the times, keep learning, keep an empty cup mentality, and constantly master advanced technologies and concepts in the field; 3. Moderate stimulation, maintaining passion, self-confidence and introspection are important factors to maintain mental balance; 4. Dredge emotions. Solve and transfer through various communication methods. For example, good friends, seniors, elders, online platforms, meager blogs, etc. vent and vent themselves to clear their anxiety and uneasiness.