Shenzhen human resources and social security hotline: 0755- 12333
Address: Shenzhen Talent Park, No.8005 Shennan Avenue, Futian District, Shenzhen
Postal code: 5 18040
Shenzhen Human Resources and Social Security official website In order to facilitate the public to better communicate with the human resources security department on the website platform, Shenzhen Human Resources and Social Security Network has opened various communication channels for individuals, enterprises and institutions, such as Echo Wall, Letters and Calls Mailbox, Director Mailbox and Social Security Fund Supervision Complaint Mailbox. Interactive channels of online interview include online interview, public opinion collection and online survey.
Extended data:
The establishment of Ministry of Human Resources and Social Security has brought new opportunities for the development of telephone consultation service center, and at the same time put forward higher requirements for the construction of telephone consultation service system. The Ministry and local governments have promoted the construction and business development of telephone consultation service system from the following aspects.
1. Relying on the scientific and technological project of "Research on Key Technologies of Labor and Social Security Service Business and Information Technology System and Its Major Application", * * * has formulated standards and specifications such as service facilities, service terms, business processes and knowledge base to guide the construction of telephone consultation service centers around the country.
2. Focus on the publicity of telephone consultation service, determine the unified logo, and cultivate the concept and habit of "looking for 12333 in case of human resources and social security problems" among the public, so as to make 12333 a household name.
3, gradually establish a telephone and SMS incoming exchange platform, ministerial telephone consultation service knowledge base, all localities * * * to participate in the maintenance and use, realize the unification of standards, share resources * * *, and promote the interconnection and business cooperation of telephone consultation service centers around the country.
4. Further open new service channels such as SMS, and study and formulate the application scheme of SMS in the telephone consultation service center of human resources and social security in combination with local exploration and practice, give full play to the flexible and fast characteristics of SMS, and deliver the service directly to the people.
5. Establish a regular exchange mechanism for local telephone consultation service departments, including technical exchange, training and observation. , timely sum up the experience of telephone consultation service center system construction and service in various places, and promote the development of national telephone consultation service centers by setting a model.
Baidu Encyclopedia-12333
Shenzhen Human Resources Security Department-Contact us