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The answer to workplace communication in the network course of wisdom tree
Unit 1 examination questions

1 multiple choice questions (1 point)

Workplace communication is a skill that can be cultivated.

Answer: Yes.

2 Multiple choice questions (3 points) Learning communication can improve communication with others.

A. Different languages

Answer: Different professional fields+stubbornness+emotionalism.

3 multiple-choice questions (2 points) to measure the effect of communication, we should stand in a new angle.

Answer: receiver

4 multiple-choice questions (1 point)

The best strategy to deal with Qiqi is to keep your distance.

Answer: Wrong.

More than 5 multiple-choice questions (2 points)

The effect of communication depends on what the receiver accepts, not what the speaker expresses.

Answer: Yes.

6 multiple-choice questions (2 points) The essence of nagging is influential communication.

Answer: Wrong.

Unit 2 examination questions

1 multiple choice question (5 points) Three purposes of communication:

Answer: transmitting information+promoting change+communicating emotions.

2. Multiple choice questions (2 points) If you say it again and the other person doesn't understand, you should:

Answer: I care about what the other person doesn't understand.

3 Multiple choice questions (3 points) We should slow down when communicating with the following people:

Answer: Fool+layman

4 multiple-choice questions (5 points) The execution cycle of communication includes:

Answer: Evaluate-Adjust-Try

5 multiple-choice questions (5 points) 4A The most critical link in the communication cycle is:

Answer: Evaluation

Unit 3 examination questions

1 multiple choice question (4 points) The phenomenon that the brain supplements incomplete information, commonly known as brain tonic, is called in psychology:

Answer: Gestalt effect

2 Multiple choice questions (4 points) The factors that lead us to misunderstand the cognitive level of others include:

Answer: Gestalt effect+information switching effect

3 Multiple choice questions (2 points) The emotion of the receiver will process and distort the received information.

Answer: Yes.

4 multiple-choice questions (5 points) In order to cultivate good listening habits, we should always ask ourselves:

Answer: Am I listening? +Are you emotionally disturbed by me? +Did I receive the complete information?

5 Multiple choice questions (2 points) Reading between the lines is a special ability that most people simply can't do.

Answer: Wrong.

Unit 4 examination questions

1. Multiple choice questions (1 point) Good eloquence does not mean good communication.

Answer: Yes.

2 Multiple-choice questions (3 points) The factors that affect the acceptability are:

Answer: IQ+professional level+experience

3 multiple-choice questions (3 points) When we express, the information switching effect is as follows:

A: Known information tells listeners to turn off the channel.

4 multiple-choice questions (5 points) Kissing principles include:

Answer: concise+simple.

5 When expressing multiple-choice questions (2 points), evaluate the recipients at any time, so that the recipients can have the opportunity to disambiguate at the first time.

Answer: Yes.

Unit 5 Test questions

1 multiple choice questions (1 point) There is no obvious difference between stubbornness and decisiveness.

Answer: Wrong.

2 Multiple choice questions (2 points) The way to guide the other party into my channel is:

Answer: Ask questions.

3 The purpose of multiple-choice questions (1) knowing perfectly well past ask is to have nothing to say.

Answer: Wrong.

4 multiple-choice questions (2 points) questions include:

Answer: closed question+open question

5 Multiple choice questions (1) It is an effective method to anticipate various answers and possibilities before asking questions.

Answer: Wrong.

Unit 6 examination questions

1 multiple choice question (1 point) In order to defend the truth, you don't need to pay attention to the other person's mood when you reason with him.

Answer: Wrong.

2 multiple-choice questions (1) A person is in a bad mood, mostly because:

Answer: psychological needs are not met.

3 multiple-choice questions (3 points) deceptive methods include:

Answer: admit mistakes+praise+meet needs+comfort commitment.

4 Multiple choice questions (1) The focus of comfort commitment is commitment.

Answer: Wrong.

5 multiple-choice questions (2 points) the principle of dealing with fierce words and deeds is:

Answer: Seriously, but don't take it seriously.

Unit 7 examination questions

1 multiple choice question (1 point) EQ is hereditary and cannot be changed the day after tomorrow.

Answer: Wrong.

2 Multiple-choice questions (1) When facing strangers, our "personal self" area will increase.

Answer: Yes.

3 Multiple choice questions (1) When the disadvantages of blind areas outweigh the advantages, the person feels inferior.

Answer: Wrong.

4 multiple-choice questions (1 point) to manage interpersonal relationships, you only need to manage the core layer.

Answer: Wrong.

More than 5 multiple choice questions (4 points) in the crowd caused by * * * strategies are:

Answer: Share rich experience+be a good listener.

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