1 multiple choice questions (1 point)
Workplace communication is a skill that can be cultivated.
Answer: Yes.
2 Multiple choice questions (3 points) Learning communication can improve communication with others.
A. Different languages
Answer: Different professional fields+stubbornness+emotionalism.
3 multiple-choice questions (2 points) to measure the effect of communication, we should stand in a new angle.
Answer: receiver
4 multiple-choice questions (1 point)
The best strategy to deal with Qiqi is to keep your distance.
Answer: Wrong.
More than 5 multiple-choice questions (2 points)
The effect of communication depends on what the receiver accepts, not what the speaker expresses.
Answer: Yes.
6 multiple-choice questions (2 points) The essence of nagging is influential communication.
Answer: Wrong.
Unit 2 examination questions
1 multiple choice question (5 points) Three purposes of communication:
Answer: transmitting information+promoting change+communicating emotions.
2. Multiple choice questions (2 points) If you say it again and the other person doesn't understand, you should:
Answer: I care about what the other person doesn't understand.
3 Multiple choice questions (3 points) We should slow down when communicating with the following people:
Answer: Fool+layman
4 multiple-choice questions (5 points) The execution cycle of communication includes:
Answer: Evaluate-Adjust-Try
5 multiple-choice questions (5 points) 4A The most critical link in the communication cycle is:
Answer: Evaluation
Unit 3 examination questions
1 multiple choice question (4 points) The phenomenon that the brain supplements incomplete information, commonly known as brain tonic, is called in psychology:
Answer: Gestalt effect
2 Multiple choice questions (4 points) The factors that lead us to misunderstand the cognitive level of others include:
Answer: Gestalt effect+information switching effect
3 Multiple choice questions (2 points) The emotion of the receiver will process and distort the received information.
Answer: Yes.
4 multiple-choice questions (5 points) In order to cultivate good listening habits, we should always ask ourselves:
Answer: Am I listening? +Are you emotionally disturbed by me? +Did I receive the complete information?
5 Multiple choice questions (2 points) Reading between the lines is a special ability that most people simply can't do.
Answer: Wrong.
Unit 4 examination questions
1. Multiple choice questions (1 point) Good eloquence does not mean good communication.
Answer: Yes.
2 Multiple-choice questions (3 points) The factors that affect the acceptability are:
Answer: IQ+professional level+experience
3 multiple-choice questions (3 points) When we express, the information switching effect is as follows:
A: Known information tells listeners to turn off the channel.
4 multiple-choice questions (5 points) Kissing principles include:
Answer: concise+simple.
5 When expressing multiple-choice questions (2 points), evaluate the recipients at any time, so that the recipients can have the opportunity to disambiguate at the first time.
Answer: Yes.
Unit 5 Test questions
1 multiple choice questions (1 point) There is no obvious difference between stubbornness and decisiveness.
Answer: Wrong.
2 Multiple choice questions (2 points) The way to guide the other party into my channel is:
Answer: Ask questions.
3 The purpose of multiple-choice questions (1) knowing perfectly well past ask is to have nothing to say.
Answer: Wrong.
4 multiple-choice questions (2 points) questions include:
Answer: closed question+open question
5 Multiple choice questions (1) It is an effective method to anticipate various answers and possibilities before asking questions.
Answer: Wrong.
Unit 6 examination questions
1 multiple choice question (1 point) In order to defend the truth, you don't need to pay attention to the other person's mood when you reason with him.
Answer: Wrong.
2 multiple-choice questions (1) A person is in a bad mood, mostly because:
Answer: psychological needs are not met.
3 multiple-choice questions (3 points) deceptive methods include:
Answer: admit mistakes+praise+meet needs+comfort commitment.
4 Multiple choice questions (1) The focus of comfort commitment is commitment.
Answer: Wrong.
5 multiple-choice questions (2 points) the principle of dealing with fierce words and deeds is:
Answer: Seriously, but don't take it seriously.
Unit 7 examination questions
1 multiple choice question (1 point) EQ is hereditary and cannot be changed the day after tomorrow.
Answer: Wrong.
2 Multiple-choice questions (1) When facing strangers, our "personal self" area will increase.
Answer: Yes.
3 Multiple choice questions (1) When the disadvantages of blind areas outweigh the advantages, the person feels inferior.
Answer: Wrong.
4 multiple-choice questions (1 point) to manage interpersonal relationships, you only need to manage the core layer.
Answer: Wrong.
More than 5 multiple choice questions (4 points) in the crowd caused by * * * strategies are:
Answer: Share rich experience+be a good listener.
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