Summary of hospital security work 1 Under the correct leadership of hospital leaders and the professional guidance of public security, fire protection, street, stability and other departments, the security work in our hospital has made certain progress, which is hereby notified as follows:
1, set up a health care organization and improve the organizational structure.
In order to further strengthen the public security work in the hospital, we set up the hospital security office, the hospital police office and the hospital medical dispute mediation room under the condition of insufficient staff space, forming a good working pattern with the hospital legal person in charge, the director of the hospital clinical department in charge, the full-time security organization and implementation, and the party-run, hospital-run, publicity, information, medical education, nursing and other functional departments working closely together.
2. Improve the rules and regulations to ensure the implementation of the system.
Since the beginning of this year, we have formulated and improved the Work Duties of Hospital Security Section, Work System of Hospital Security Section, Work Duties of Chief of Hospital Security Section, Work Duties of Staff of Hospital Security Section and Hospital Security Section, and stipulated the work flow of Hospital Security Section.
In the police room of the hospital, there are Emergency Plan for Disposal of Medical Disputes by Public Security Bureau of * *, Guidelines for Prevention and Disposal of Medical Trouble by Public Security Bureau of * *, Guidelines for Applicable Laws for Disposal of Medical Trouble by Public Security Bureau of * *, Standards for Establishment of Hospital Police Room by xx Public Security Organs and Working System of Hospital Police Room of xx Public Security Bureau. * The assessment standard of the police office of the municipal public security bureau, * * the police commitment of the police office of the public security organ, * * the flow chart of the public security organ handling medical cases, etc. In order to prevent the occurrence of major accidents, emergency plans for fire fighting, anti-terrorism, anti-theft, anti-electric shock and typhoon and rainstorm in hospitals have been formulated.
3. Carry out knowledge training and strengthen skill drills.
The hospital organizes safety knowledge training, fire drills and emergency evacuation drills every year to familiarize all employees with fire knowledge, fire facilities and fire skills. Incorporate safety knowledge training into the pre-job training of new employees, and cover safety knowledge training to property companies such as security guards, carers and cleaners. , so as to realize the full coverage of fire knowledge training. Really: how to fight the battle, how to practice the soldiers.
This year's fire knowledge training and evacuation drills have been contacted with the local fire police many times and will be held in 65438+February 65438+August.
Fourth, strengthen safety publicity and awareness.
In order to implement the spirit of the document "Implementation Plan of Fire Prevention Publicity and Fire Safety Publicity Month in the City this Winter and Next Spring" by the Municipal Health Planning Commission and Consumer Protection Committee, and do a good job in fire prevention publicity in our hospital, the hospital has carried out a variety of publicity activities. Use the electronic display screen of each building to play the theme of fire fighting activities to warn fire safety; Using hospital local area network, set up safety knowledge column, upload the contents, forms and plans of fire safety activities in a timely and comprehensive manner, and make hospital implementation plan. The specific work has been divided, and the fire control work has been deployed and arranged in various forms to strengthen the safety awareness of employees.
Verb (abbreviation of verb) strengthens public security prevention and implements public security measures.
Since the beginning of this year, the smoke alarm system has been installed in the outpatient building, the fire hydrant fire extinguishing system has been transformed, and a number of fire-fighting facilities such as fire extinguishers, emergency lights, fire hoses and fire signs have been updated. Equipped with walkie-talkies, electric batons, stab-resistant vests, stab-resistant gloves, steel forks and other safety equipment. Install security alarm systems in doctors' offices and nurses' stations, and install network video monitoring systems in floors, corridors and dormitories to build a hospital internal security network. Install alarm systems in important departments such as finance department, charge room and warehouse, and connect with alarm center. In order to prevent accidents such as falling buildings and objects, the windows of hospital rooms were strengthened this year, and the flower stands in the back garden of the hospital and the cement ceilings on the eaves of buildings with potential safety hazards were demolished and rebuilt. Strengthen public security, equipped with security guards to patrol on duty, especially at night. The shift supervisor is equipped with walkie-talkies, responsible for handling off-duty hours, holiday safety incidents and temporary on-site command. Perform fire control duties, nip in the bud.
Summary of Hospital Safety and Security Work In 2 20xx, our hospital's safety production work was guided by the implementation of Scientific Outlook on Development, adhered to the working policy of "safety first, prevention first, comprehensive treatment", and took a highly responsible attitude towards the health and life safety of all employees and medical patients, continuously intensified the work of safety production, learned lessons from production safety accidents in various places, took various measures to prevent production safety accidents, created a good medical environment, and made every effort to maintain normal medical order and social stability. Now we will summarize and report the work of establishing "Safe Hospital" in our hospital as follows:
First, raise awareness, strengthen leadership, and conscientiously implement the safety leadership responsibility system and the target responsibility system.
1, improve the safety production leading group. In order to ensure the continuity of safety production work in our hospital and further strengthen the leadership of safety production work, our hospital has set up a leading group for safety production work, headed by President xxx, who is in charge of the overall work of the hospital. President XXX is the deputy head, and its members include business vice presidents and leaders of various functional departments.
2. Make a work plan. Formulate the implementation plan of safety production, put safety production work into the focus of hospital work, with party and government leaders taking the lead, leaders in charge being specifically responsible, and responsible departments and functional departments cooperating, aiming at fully maintaining social stability, establish and improve the responsibility system for safety production, and strengthen public security and stability.
3. Incorporate the work of production safety into the management responsibility system of two civilization construction objectives. Yuan Mingming
The director is fully responsible for the overall management work, and the vice president in charge is specifically responsible. Hold regular meetings, analyze and study the work of production safety, report the situation, and conduct comprehensive inspection and supervision in combination with other work. The dean signs the responsibility form for safety production with all departments, and the director of the department signs the comprehensive responsibility form for safety production with employees, so that all departments and employees can clearly understand the significance, tasks and requirements of safety production and facilitate implementation. Establish archives of work safety achievements of hospital leaders and department leaders, conduct comprehensive management work debriefing report system at the end of the year, and organize the implementation. Earnestly implement the funds for safety in production, hire doormen in the business area and dormitory area, and the salary and other insurance expenses are about 654.38 million yuan. The expenses are used to purchase legal popularization materials, subscribe to comprehensive newspapers and other related publicity materials, and constantly strengthen the political and ideological education and organizational discipline management of employees. Over the past year, the staff of the whole hospital have abided by the law and discipline, and there has been no violation of law and discipline. The hospital is equipped with more than 20 internal TV monitoring points to monitor all floors of the hospital 24 hours a day, which strengthens the safety protection facilities, provides an image basis for public security criminal investigation, guarantees the safety and legitimate rights and interests of patients and employees, and lays a good foundation for the establishment of a safe hospital.
Two, pay attention to publicity, strengthen training, and constantly improve the safety quality of employees.
Improving the safety quality of employees in our hospital is the basis of doing a good job in safety production in our hospital. Since the beginning of this year, our hospital has made full use of publicity columns, electronic screen banners, safety knowledge lectures and other forms to create a strong atmosphere, educate employees about safety in production, timely convey the spirit of instructions from superiors on safety in production, especially the study of the Law on Safety in Production and related laws and regulations, so that employees are familiar with relevant safety regulations and post safety requirements, and comprehensively improve their understanding of the importance of safety in production. Workers' safety education is regular. Through meetings, spare-time study, making billboards and other forms, the significance of safety production, the spirit of instructions from superiors and the common sense of prevention, treatment and rescue of various unexpected accidents are implemented in the actual work of each employee, so that each employee can attach importance to it in thought and reflect it in action, actively participate in the hospital safety production work, and avoid the occurrence of safety accidents. In addition, our hospital also organized various job skills training in combination with safety production. In particular, the medical department and the nursing department have strengthened the training of medical safety knowledge and operational skills. Through training, the professional quality of employees has been strengthened, and the safety operation skills and self-protection ability have been improved. The implementation of certificates for special operators such as pressure vessels has effectively improved the safety production skills of special operators and laid a solid foundation for our hospital to achieve safety production.
Third, improve the construction of safety production system and establish a long-term mechanism.
Our hospital took the opportunity of establishing a "safe hospital" to improve the hospital's various safety production systems, plug the loopholes in safety production management and refine various safety production measures. Focusing on the theme of "managing hidden dangers and preventing accidents", combined with the safety production month activities of higher authorities, we will implement various safety production systems in hospitals, adhere to self-examination and self-correction, and establish a long-term mechanism; The leading group of the hospital regards security work as one of the important contents of administrative rounds, and improves security work to the daily management of the hospital in a targeted manner; Strengthen medical safety, clarify the division of responsibilities, and further improve the safety awareness of departments.
Fourth, the work is focused and the self-examination is strong.
1. According to the work arrangement and hospital work plan for the establishment of "Safe Hospital" by the superior, the hospital has carried out in-depth special rectification activities for safety production, and made a detailed plan for special rectification activities for safety production, requiring all departments to conduct self-examination on key departments and key (critical) parts in a targeted manner, and rectify in time when problems are found; In particular, the hospital hyperbaric oxygen, disinfection supply room, construction site and other key departments are strictly inspected to find out potential safety hazards, implement various safety production systems, and ensure the safe and efficient operation of hospital medical work. At the same time, members of the hospital safety production leading group conducted spot checks on the self-inspection results of various departments and rectified hidden dangers on the spot. At the same time, our hospital also conducts safety inspections before major holidays to ensure the harmony and safety of holidays. And report the activities to the Municipal Health Bureau in a timely manner.
2, the hospital for the hospital flammable, explosive, toxic and harmful dangerous chemicals, hemp drugs, pharmacies for 24 hours monitoring, do a good job of security.
3. Actively carry out "illegal" activities. According to the municipal party Committee. According to the spirit of the relevant documents of the municipal government and the municipal health bureau, our hospital actively carried out the activities of "cracking down on illegal activities", strengthened the key prevention work of our hospital and achieved great results. No major criminal cases have occurred; The staff and workers have stable thoughts and emotions, work with peace of mind and no worries; There are no illegal organizations such as cults in the hospital; There was no fire or production accident.
4, pays special attention to the daily management of hospital safety production.
(1) The hospital strictly requires the security team to further strengthen the ideological and political quality. In order to standardize the behavior of security personnel, the principle of combining rewards and punishments was implemented, and some security personnel who violated the rules and regulations were replaced or adjusted, which played a good role in the stability of the security team and the improvement of their mental outlook. It will play a positive role in the public security, fire safety and parking lot management of the hospital to implement a strict handover system, and the security personnel on duty will not leave their posts and do things unrelated to their jobs.
(2) Do a good job of public security prevention in the hospital. With the increasing number of outpatients and inpatients in hospitals, the situation of hospital security work is becoming increasingly severe in view of the relatively complex characteristics of hospital visitors. The hospital always adheres to the policy of "safety first, prevention first", and the guards and security personnel strengthen the inspection of various departments in the hospital in their daily management, find problems, deal with them in time, and rectify them in time; Strengthen the ward visiting system and visiting time management, strictly control the entry and exit of foreign personnel at night, and strengthen the investigation of foreign suspicious personnel; The video of the hospital monitoring center is used for management, and all floors of the hospital are monitored 24 hours a day to prevent and reduce the occurrence of public security incidents.
(3) Do a good job in hospital fire safety to curb fire accidents. doctor
Hospital leaders attach great importance to hospital fire safety work. In July this year, under the guidance of Youjiang District Public Security Fire Brigade, our hospital invested nearly 65,438+10,000 yuan to rectify the fire hazards existing in the hospital. First, cut and clean the upper part of security window above the third floor of the commercial building. The second is to add fire extinguishers and other fire-fighting facilities in key parts of the hospital and increase escape signs. The third is to install pipes in the commercial building and install fire hydrants on each floor. The fourth is to adjust the business premises of the hospital and open evacuation passages in the neonatal area. On July 27th, our hospital invited Xxx public security fire brigade experts to organize fire drills for the staff of the whole hospital, so as to strengthen their fire awareness and enhance their fire prevention ability. Over the past year, there has been no fire accident in the hospital, providing a safe and high-quality medical environment for employees and patients.
(4) Strengthen the management of hospital parking lots to provide a good parking environment for employees and patients. With the increase of the number of outpatients and inpatients in the hospital, it is necessary to standardize vehicle parking, ensure vehicle safety, and resolutely clean up the surrounding vehicles that have nothing to do with the hospital and are parked in the hospital parking lot. The Security Section strengthens vehicle access management and conducts regular patrols. The hospital arranges to install monitoring facilities in various wards and main parts such as charging and taking medicines, so as to facilitate observation by various departments in the hospital.
Five, strictly implement the patient safety objectives, strengthen communication between doctors and patients, and standardize the construction and management of relevant departments of medical institutions.
1. Formulate preventive plans and handling procedures for major medical negligence and medical accidents, report, analyze and handle major medical negligence in time, and conduct regular medical safety training and education for all employees.
2. Strictly implement the check system, improve the accuracy of medical staff to identify patients, establish patient identification systems and processes in various departments, and improve patient identification measures in wards and operating rooms. Conduct job safety inspection and job risk assessment according to the job safety checklist formulated by the Ministry of Health. The system and process of patient's fall from bed and fall report and injury identification were established, and the preventive system and measures were formulated.
3. The emergency department is independently configured, with reasonable layout process and fixed personnel. Establish emergency plans and handling procedures for emergencies. Doctors are proficient in cardiopulmonary resuscitation and the use of rescue equipment. Emergency drug management meets the requirements. Laboratory, radiology, ultrasound, electrocardiogram and pharmacy can provide timely services for the emergency department 24 hours a day.
4. Strengthen the construction, supervision and management of medical quality control system. Implementation of the Ministry of health "medical quality control center management approach (Trial)", the establishment of quality control network, medical department and nursing department is responsible for the management and control of medical quality in various professions, and constantly improve medical quality.
5. Strictly implement the core medical system. The Medical Department and the Nursing Department strictly follow the requirements of the core system of medical care, establish medical technology management files, and implement the core system of medical quality and medical safety. At the same time, in accordance with the Law on Medical Practitioners, Regulations on Nurses, Regulations on the Administration of Medical Institutions, Measures for the Administration of Clinical Application of Medical Technology and other relevant laws and regulations, the admission and qualification of medical practice were strictly controlled, and supervision was strengthened. There was no illegal medical practice in this hospital. Conscientiously implement the "Management Measures for Regular Examination of Doctors" and strengthen the regular examination and evaluation of doctors' practice.
Six, conscientiously sum up, continue to do a good job in production safety.
In the spirit of being highly responsible for the hospital, the heads of various departments in our hospital regard safety production activities as an important part of safety production management, which has effectively promoted the implementation of all work of safety production. Through a series of study and training, the staff of our hospital have improved their understanding and strengthened their skills, and the effect is obvious. At the same time, we are also clearly aware that there are still some shortcomings in our work. As the window of socialist spiritual civilization construction, the hospital's safety production determines the social stability. In the future work, our hospital will continue to conscientiously implement the spirit of the instructions of the Municipal Party Committee, the Municipal Government and the Municipal Health Bureau on safety in production, take Scientific Outlook on Development as the guide, further increase the investment in basic preventive facilities, strengthen the publicity of safety in production, ensure the smooth progress of all work, and create a comfortable and comfortable environment for the majority of patients.
Summary of hospital safety and security work 3. The basic contradiction of current health work is the contradiction between the growing health needs of the masses and the serious shortage of medical services. The concentrated expression is that it is difficult and expensive for the masses to see a doctor. The disharmony between doctors and patients, the contradiction between doctors and patients, the dispute between doctors and patients, and even the conflict between doctors and patients are all concrete manifestations of this contradiction. When there is a dispute or conflict in a hospital, the security personnel in the hospital are often the first to bear the brunt. This requires hospital security workers to change their concepts, improve their service attitude and improve their service quality. In order to adapt the hospital security work to the requirements of the times, we should reposition the security work, change people's prejudice against the security work in the past and enhance the vitality of the security work. In the new era, hospital safety work is facing the requirements of new situation and new tasks. At present, there are still many problems in hospital safety work. Some comrades' thoughts of belittling security work have not fundamentally changed, and the content, methods and means of security work can not meet the requirements of the development of the new situation. It is necessary to realize that the hospital security work in the new period should not only ensure the stability of the hospital, but also ensure the interests of both doctors and patients. Safety workers can only adapt to the characteristics and requirements of hospital safety work in the new period by renewing their own understanding, improving their working methods and taking improving the relationship between doctors and patients as an important part of safety work.
In the past, the security work of the hospital was limited to standing guard and patrolling. Now any disputes between doctors and patients in wards or clinics are solved by the security department, which gradually increases the contact between security personnel and patients. If we do not pay attention to the ideological and political education of security personnel, it is likely to intensify the contradiction between doctors and patients. How to treat patients, how to understand patients and how to communicate with patients are issues that safety workers need to ponder and discuss.
Relocation of hospital safety and security work in the new period
Establish a people-oriented concept. Hospital safety can protect the interests of medical staff and patients. Whether it is safety management or solving unexpected problems, we must adhere to the people-oriented principle, which is the principle of hospital safety and security work in the new period. Safety work adheres to people-oriented, puts people's health rights and interests and life safety in the first place, and takes people's interests as the starting point and foothold of safety work. Give full consideration to patients' needs for medical prevention and health care, create a good medical and health environment and conditions for building a harmonious doctor-patient relationship, and meet patients' medical needs to the greatest extent.
Enhance the awareness of serving patients. Security work integrates security management, security prevention, hospital order maintenance, fire control work and household registration management. No matter what problems appear, they are directly related to the stability and development of the hospital. From the perspective of patients' interests, behavior norms and ideology, the service of security work in the new period is everywhere. Pay attention to the combination of managers and service providers, not only to reason with patients, but also to do practical things for patients, think about what patients think and worry about their urgent needs. While persuading, educating and guiding patients, safety workers should actively create conditions, do everything possible to help patients solve practical difficulties, enthusiastically serve every patient and build a harmonious doctor-patient relationship. This is another specific requirement for safety work in the new era.
Implement dynamic management and change passive into active. In order to establish a good image of safety workers in the new period and prevent safety work before it happens, it is necessary to mobilize the enthusiasm of safety workers, improve safety work methods, keep pace with the times, find and feel from static to dynamic, understand their working conditions and ideological trends, do preventive work in advance, put safety precautions ahead, and change work from passive treatment afterwards to active attack beforehand, so as to grasp the initiative of safety work.
Ideological education and two-way communication methods in safety work in the new period
Combination of safety management and ideological and political education. Safety work is not easy to do well, which is determined by the content and characteristics of safety work. Security work not only needs to be monitored during activities and properly handled afterwards, but also needs to be prevented beforehand. Some people mistakenly think that hospital security work is to stand guard, patrol, catch thieves and deal with disputes between doctors and patients in the hospital, which has nothing to do with ideological education. In fact, the ideological and political education in hospital security work in the new period is an organic part of the ideological and political education system in hospitals. In the new era, while maintaining the normal work and life order, hospital security work is of great significance to the healthy development of the hospital, the improvement of the ideological and moral quality of security personnel and the stability and development of the hospital.
Pay attention to two-way communication when dealing with problems. The best way to understand what a person is thinking is to communicate with him. Facts have proved that one of the reasons leading to the intensification of the contradiction between doctors and patients is the lack of communication. In the new era, safety workers should use various ways to communicate with patients in two-way way, understand patients' thoughts and opinions in time, understand patients' thinking mode, and do a good job in patients' ideological work in a targeted manner. In order to treat both the symptoms and root causes of safety work, we must master the method of two-way communication.
Two-way communication is good at using peaceful attitude and language art, and the attitude of security personnel plays a vital role in solving problems. In the past, security personnel often had a high attitude towards patients, especially the parties involved in the incident. When reasoning, they put on a cold and serious face, which made the patient shudder. To do a good job in hospital security, every security worker must be required to do "four aspects": treat each other equally, be normal, be calm and approachable. Always keep a normal mind, calmly analyze things, and learn to put yourself in others' shoes. We should have a peaceful mind, treat patients as our friends, and pour love and affection into them. Secondly, we should master moderation in emotional expression, pay attention to language expression, be enthusiastic and steady, speak softly, have a gentle tone and speak slowly, so that patients can feel warm and cordial after hearing it.