The 2020 annual work summary model (1) has arrived at the end of the year in a blink of an eye, and this year will pass in a very fulfilling and busy job. During this year, I gained a lot and accumulated a lot of work experience. At the same time, with the help and support of two leaders and supervisors, I finished my work well. As an office clerk, I am well aware of my job responsibilities and work contents, conscientiously complete every task assigned by the leaders, and constantly improve my comprehensive ability and do better. The work of this year is summarized as follows:
First, a serious and careful work attitude.
The daily work of a clerk is trivial, so it is necessary to do every job in a down-to-earth manner, carefully and meticulously, without any negligence, otherwise it will cause unnecessary trouble or even serious consequences. I remember sending a check back to the company once. Due to my negligence, I sent the check to the courier company, and then I returned it after a lot of unnecessary trouble. This incident taught me a lesson, which made me finish every task more seriously in my future work. Only with a serious and meticulous work attitude can we better complete the tasks assigned by the leaders.
Second, do a good job in personnel work with all your heart.
Conscientiously do their own work and temporary work, so that file management is more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and supervisors can avoid worries, and under the direct leadership of the manager, actively do the daily housekeeping work of the two departments.
1. Do the daily work patiently and meticulously: be responsible for answering incoming calls, do the incoming call consultation work well, carefully record important matters, and convey them to relevant regional supervisors without omission or delay; Responsible for the reception of visiting customers and maintain good manners; Responsible for the hygiene and cleaning of the office and conference room, the placement of tables and chairs, and keeping them clean and tidy; Responsible for the classification and filing of various documents, and send and receive company mail every day.
2. Material management: make a list of daily office supplies and order and distribute them in time to ensure the normal use of employees. Pay the cleaning service fee, telephone bill and invoice to the hospital finance department before 10 every month. Send the checks from all departments to the company around 25th of each month, and take back the signed copies for filing.
3. Employee's salary work: MonthNo. 13 is used to report the increase of employees, and MonthNo. 15 is used to report the attendance of employees. This requires me to do it seriously, check the attendance sheet of each supervisor and confirm the correct overtime time, because it is directly related to the financial situation of the project.
4. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete printing, scanning and copying documents handed over by leaders and supervisors, and upload and publish documents issued by the company in time. Various inspection reports, training records and meeting records completed by the supervisor have been classified and filed in time for easy reference and management.
5. Archiving of employee files: classify and archive the files of current employees and former employees, and timely update the files of new employees after adding offers every month.
6. Assistance: Assist the leaders to complete various work schedules for the new year, including the daily cleaning training plan implementation table, annual communication schedule, annual activity schedule, etc. At the same time, assist the leaders and supervisors to arrange project meetings and annual activities to better complete the implementation of the plan and organize activities.
Third, shortcomings
In this year's work, I have been strict with myself, earnestly and timely doing all the work assigned by the leaders, humbly asking the leaders and colleagues about the problems encountered in my work, and constantly improving and enriching myself. I have been able to handle the daily work and other related work of this position well now. Of course, there are also many problems in the work, mainly in:
1. Not careful enough: Office clerical work is trivial, so it tests people's carefulness. Every job of a clerk should be carried out in an orderly way, and must not be half-hearted. After finishing every job, we should get into the habit of checking. I remember once filling out an expense account. After filling in the information, I took a brief look and chose to submit it directly. I thought it was okay. As a result, some data were filled in backwards, and later I was criticized by the leader. At that time, I understood that I was not careful enough to make mistakes.
2. Lack of initiative: you can't finish the work actively, but you can only passively adapt to the needs of the work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.
3. The work is not very solid: busy with daily chores, the work has not risen to a certain height. I can't concentrate on work and study. I know a lot of knowledge, but I am not good at it. For example, the use of "Islamic State" and the production of PPT are not very proficient. In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.
Four. rich
As an office clerk, I am fully aware that my work is trivial, but it is important. In my future work, I must be strict with myself and try my best to serve the company in my work. I hope that in the future work, I will make persistent efforts and achieve greater results.
1. Constantly improve yourself: seize every opportunity of learning and growth, devote yourself to work and study with full enthusiasm, and accumulate necessary basic knowledge and skills for your work. Although the work in the office is trivial and complicated, I will try my best to further improve my working ability in many aspects and face my daily work with a positive attitude.
2. Correct working attitude: adopt a correct attitude and strive to complete the work assigned by superiors; In the future work, I will continue to study, forge ahead and improve myself in order to better complete my job.
Verb (abbreviation of verb) future work plan
1. Actively carry out daily security work.
Keep the office clean and tidy.
(2) Do a good job in sorting out and filing the daily work of the two departments, and improve the establishment and use of "Islamic State" according to the company's standards.
(3) Do a good job of sending and receiving all kinds of mails.
(4) Seriously, timely and efficiently complete other temporary work assigned by the leaders.
2. Improve personal accomplishment and work ability.
(1) Continue to strengthen the study and systematic training of corporate culture concepts.
(2) Learn from leaders and colleagues how to have good work experience, quickly improve their own quality and better serve their jobs.
(3) Strengthen the ability of communication and cooperation with others.
In 2020, under the correct leadership of leaders at all levels, with the active cooperation of colleagues and with the enthusiastic help of all members of the office, I tried to proceed from the actual characteristics of office work, adhere to the service principle, constantly strengthen my own quality construction, effectively change my work style, and earnestly perform my duties and tasks under the circumstances of overcoming many difficulties, as summarized below:
First, strengthen study and improve political theory and cultural level.
As a * * * party member, he is fully responsible for the work of the bureau office, can always be firm in * * * productism, adhere to the ideology and actions of consciously keeping consistent with the party, be strict with himself at work, be tolerant of others, be pragmatic and not grandiose. I consciously participated in the educational activities of maintaining the advanced nature of party member carried out by our party, overcame the complicated practical difficulties in daily work, and conscientiously completed all the "prescribed actions" of the education of Baoxian under the correct leadership and reasonable arrangement of the Party branch. I also pay attention to learning and mastering modern network application knowledge with the help of advanced equipment such as computers. Through various forms of study, I have increased my knowledge of political theory, strengthened my political acumen and discernment, further improved my ability to integrate theory with practice, and deeply realized that only learning is the best way for us to adapt to the rapidly developing society as soon as possible.
Second, emancipate the mind and comprehensively improve the level of government administration.
The office undertakes many tasks, such as word processing, filing, seal management, purchasing and storage, finance and so on. It is the window for the bureau to transmit information, implement policies and communicate internally and externally. The work is trivial and complicated, and it is difficult to produce results. This requires our office staff not only to have a high comprehensive quality, but also to be able to cope with daily work, and more importantly, to suffer hardships and be wronged.
In my work, I always establish the overall awareness of serving the construction work, adhere to the general requirements of "doing great things, starting from details, doing small things and focusing on the overall situation", and enhance the forward-looking and initiative of my work. According to the work requirements of the superiors, we fully completed the tasks of internal management and external coordination, which improved the work level of our department and effectively promoted the smooth progress of all the work of the bureau.
1. Comprehensive writing has been strengthened. The office drafted more than 100 copies of instructions, reports, speeches and report materials, and issued more than 10 items of attendance, study, finance and assessment systems, forming more than xx copies of written materials.
2. Standardized internal affairs management. We have formulated institutional management systems such as attendance system, study system, duty system, document assessment system, institutional health system and financial management system, which make institutional management more standardized, scientific and rule-based.
3. Strengthen the management of office staff. The ups and downs of office work are unknown to others and other departments. They are all unknown "supporting" jobs and "underground" jobs, and some of them are irreplaceable by other departments. In order to improve the ideological quality, professional ability and work style of office staff, and do a good job in office self-construction, the first is education and guidance, so that everyone can establish the spirit of loving their posts and dedication, establish a sense of honor and overcome the inferiority complex of "supporting roles". Second, adhere to the implementation of various systems, such as meeting system, labor discipline, duty system, health system, etc. And asked the comrades in the office to take the lead in implementation and set an example.
4. Actively and steadily do a good job in letters and visits. The petition work is an important work to resolve social contradictions, ensure the normal and smooth work of our bureau, and solve problems for leading comrades. In 2020, the Bureau's Letters and Calls Office received 17 visitors. In the work of letters and visits, we should strictly follow the procedures of letters and visits, be patient and meticulous, and help the letters and visits to coordinate and solve problems that can be solved immediately. Because we have established a strong sense of overall situation, responsibility and service in our work, and thanks to the efforts of comrades in overall situation, the petition work of our bureau in 2020 did not go to the city, province and Beijing to petition together, so that the visitors returned with satisfaction and received a satisfactory reply.
Third, establish the concept that employees' interests are no small matter, and strive to improve the service level.
As the logistics support department of our bureau, the level of office service directly determines the external image of our bureau. Therefore, while managing government affairs, we should actively seek benefits for cadres and workers, fully mobilize the enthusiasm of workers, and establish the idea of taking the bureau as our home.
1. When arranging the daily purchase, collection and printing of all kinds of supplies, employees of the department are required to pay attention to their service attitude, never delay what can be done, explain the reasons for what cannot be done, and try their best to provide quality services.
2. When arranging all kinds of medical insurance, distributing all kinds of welfare benefits and other matters involving employees' immediate interests, it is in the public interest to ask office staff to always take the way of empathy and put themselves in the employees' shoes.
Fourth, the existing problems
Since 2020, although I have done some work in government service, it is inseparable from the correct leadership of the opening leaders and the strong support of comrades in other departments, and it is also the result of the joint efforts of all colleagues in the office. However, after careful study, there are still many shortcomings:
1. The initiative and consciousness of learning need to be strengthened. We can't just be satisfied with what we have learned at present, but we should master more comprehensive political theory knowledge and dabble in more extensive cultural knowledge through further study, so as to make our work by going up one flight of stairs.
2. Management is not bold enough, and there are still problems such as being soft-hearted and not strict enough in some aspects. In the next year's management work, we should pay attention to the realization of system management, with touching actions, and promote our own management level, by going up one flight of stairs.
There is impatience in the work, and the style of modesty and prudence needs to be further strengthened.
The working idea of verb (abbreviation of verb) 202 1
These problems in work need to be adjusted and updated as soon as possible through continuous study and practical work exercise. Because of this, I also have a clear idea about my work direction for the next year:
1. Continue to strengthen study, broaden one's knowledge, strengthen the cultivation of political theory, improve one's comprehensive quality, adhere to the system of weekly departmental meetings, and organize departmental personnel to study politics and business through meetings to further improve the overall quality of the office.
2. Further change ideas, expand ideas, improve the work quality, policy level and work level of all staff in the office, strive to master and be familiar with various policies and guidelines, and provide staff and services for leading correct and scientific decision-making.
3. Strengthen communication with other departments, attach importance to colleagues' opinions and suggestions, and further improve the government's management level and transaction handling ability.
Annual Work Summary Fan Wen (III) Office 2020, with the help and care of the company's leaders and the support of all departments of the company, closely focuses on the company's central work and strategic policy, unites and cooperates, does its duty, makes pioneering efforts, and gives full play to the functions of the office. Through the unremitting efforts of all members, we have made some achievements, but there are also many shortcomings. This year's work summary and next year's work plan report are as follows:
I. Summary of Work in 2020
human resource management
Carry out human resources work in an orderly manner. Make progress according to the company's requirements and cooperate with various departments to do a good job in personnel recruitment; Timely handle the new signing, renewal and cancellation of labor contracts, labor agreements and labor dispatch of contract employees to avoid the risk of labor employment; Complete the declaration and payment of five insurances and one gold on time, and handle the change of five insurances and one gold and the declaration of maternity insurance for employees who join or leave in time; Complete the payroll of drying plant and administrative logistics personnel on time every month; Organize and assist all departments to complete relevant training work (such as billing staff training, agricultural planting technology training, workers' pre-production training, etc.). ); Organize all subsidiaries to submit HR reports on time, and complete the review and summary of the reports; Take the lead in completing the monthly, quarterly and annual administrative performance appraisal, and do a good job in statistics, sorting and filing of relevant materials; Do a good job in the collection, collation, statistics and audit of attendance.
(2) Daily administrative affairs
1. Meeting reception
Over the past year, we have conscientiously completed the reception work of every inspection, investigation, discussion and visit of our company by governments and departments at all levels, made every effort to organize every meeting and arrange every reception, successfully completed the service and reception work of every meeting, and ensured the orderly progress of the meeting.
2. Office supplies and gift management
Office supplies and gifts are managed by special personnel, account books are set up, and the purchase and purchase procedures are standardized. Inventory once a month, strictly in accordance with the company's office supplies and gifts management system, to ensure that the accounts are consistent, documents are put into storage, and records are put out of storage.
3. Seal management
There is a special person in the office to manage the seal, strengthen and adhere to the principles, systems and procedures, and use the seal in the form of OA approval and paper approval. After each use, it is well documented, and the management of seal use is more standardized and reasonable, which improves the seriousness and safety of seal.
4. Archives management
According to the requirements, the files were sorted out and put into the file box for safekeeping, and the electronic version was synchronized with the paper version. The archives in 2020 have been classified and bound, and the archives in 2020 have been preliminarily divided. According to the requirements, the archives of 2020 have been collected before April 2020. The archive room is both a reference room and a printing room. Although people often come in and out, the borrowing is carried out in strict accordance with the file management system, and it is well documented, which makes the file in and out orderly and safely, laying a solid foundation for the company's data collection.
5. Sending and receiving documents and printing work
Finish the printing, posting and registration of documents issued by the company on time; Do a good job in sending and receiving foreign documents in time.
6. Vehicle management
In 2020, official vehicles will be implemented in strict accordance with the company's vehicle management system, with fixed-point refueling, fixed-point maintenance and regular maintenance. Strengthen traffic safety management by establishing systems and meetings to ensure the safe operation of the company's vehicles.
7. Fixed assets management
At the end of each year, check and verify all assets, grasp the stock, distribution, structure and use scenarios of fixed assets through checking, take stock of assets in time, try to ensure that the accounts are consistent with the contents and the registration is inconsistent, and ensure the efficient use of assets.
(3) Logistics management
In 2020, all logistics work was steadily advanced. First, strengthen the supervision and inspection of logistics work in Taiping and Cipenggou, and conduct health and safety inspections at least twice a month. When problems were found in the inspection, personnel were immediately organized for rectification, which successfully provided logistics support for the company's production and life. Second, on the original basis, continuously improve the service quality and cooking level of the staff canteen. Xx canteen implements the system of separation of account and goods and tripartite supervision, and the work satisfaction rate of the canteen is over 80%. The third is to strengthen public security management, train the public security system at least once a month, strictly register people and vehicles entering and leaving, and do a good job in night patrol and other related work. There is no theft accident in Taiping and Cipenggou; The fourth is to ensure the smooth supply of water, electricity and office communication for production and living in the company headquarters and Cipenggou production base.
Information work
1. Do the daily maintenance of the system. In the daily office process, ensure the normal operation of computers, printers and other related office equipment in each department, and do a good job in the replacement and maintenance of related accessories. At the same time, ensure the smooth use of the network of each department and office. In addition, various scenarios in the use of Kingdee software EAS and OA are handled in time to ensure the normal operation of the information system.
2. Cooperate with the Ministry of Agriculture, the Ministry of Finance and other departments and offices to xx, xx and xx subsidiaries to train the billing personnel of the acquisition system, do a good job in the maintenance and repair of the acquisition system, and ensure the normal operation of the acquisition.
3. Complete the relocation of the server and the update and maintenance agreement of the cloud server to ensure the normal operation of the company's EAS and OA systems, and back up the data at any time to ensure data security and prevent any accidents.
4. Actively participate in the alternate use of the old and new systems, deal with related problems in the work with an enterprising attitude, ensure the normal development and deployment of the new system and the normal use of the old system, and make the information work carry out normally and effectively.
(5) other work.
1. Successfully completed the industrial and commercial registration and filing work such as new company registration, company equity change and registration information change.
2. Handle the purchase and renewal procedures of property insurance for the processing factory directly under the company in time to ensure that the company's property is not out of danger.
3. Actively coordinate and complete the handling of the property right certificate of Pilenggou.
4. Cooperate to complete acquisition, production training, material inventory, production assessment and supervision.
5. Actively complete the declaration of unemployment insurance post stabilization subsidy, and have received the post stabilization subsidy fund of X yuan. Successfully declared the honorary title of Yunnan private little giant and agricultural little giant.
6. Actively cooperate to complete the construction of the party-mass center and cooperate with the relevant work of the party, league and trade union.
Second, the existing problems
1. The daily work in the office is complicated, many work and study are not comprehensive and meticulous, negligence and mistakes often occur in the work, and there is a lack of systematic management division of labor.
2. Lack of initiative and enthusiasm in work, lack of service awareness and communication and coordination ability.
3. The study of policies, regulations and business knowledge is not enough, the study is not systematic and in-depth, the depth and breadth of study are not enough, and the theoretical level and business skills need to be further improved.
4. At present, I'm just busy with the tasks assigned by the leaders, and I'm not systematic and comprehensive enough to study the problems, content with the status quo, lack the initiative of service innovation, and have no really good staff assistant.
Three. 202 1 work plan
1. Strengthen the internal management of the office, rationally divide the work, give full play to the enterprising and initiative of the staff in each position, and establish a post rotation mechanism for office staff, so that everyone can be competent for each position and improve work efficiency.
2. Further enhance the office's sense of responsibility, service and efficiency, dare to take responsibility, take the initiative, and actively and enthusiastically do a good job in service.
3. Strengthen the training and study of relevant policies and regulations and office business knowledge, especially the training and study of human resources, file management and secretarial business, forge ahead to create a learning atmosphere, strive to improve the overall quality and professional knowledge of the office, and further improve the office functions.
4. Further strengthen the company's system construction, and modify and improve the original system in combination with the company's development reality.
5. Actively follow up the project information, sum up experience, brainstorm, do a good job in the related work of 202 1 project, and strive for a new breakthrough in the project work.
Annual work summary model essay (4) 2020 is another year in a blink of an eye. With the support and help of comrades from all departments, I have diligently and practically completed my job, successfully completed all the tasks assigned by the leaders, and improved in all aspects, laying a good foundation for doing a good job in the office. I have been in the company for almost three years, during which I have had joys and sorrows, but I am even more grateful to the company, because I have not only learned the knowledge, skills and methods related to my work, but also learned how to be a person, which is more precious than anything in my life and will benefit me for life. So I am working and studying with a grateful heart. It is the end of the year again. Let me sum up my work in the past year.
First, study hard and strive to improve.
Over the past year, I first studied xx and Theory of Three Represents Theory seriously. Strive to improve their own theories, guide their work practice with correct theories, guide themselves to establish firm materialistic beliefs, and guide themselves to constantly transform their world outlook, outlook on life and values; Secondly, we should conscientiously study the spirit of the 19th National Congress of the Communist Party of China, make clear the work direction, objectives and tasks, keep up with the trend of the times, and ensure a high degree of consistency with the Party organizations in ideological actions. The third is to study hard all kinds of knowledge related to work, so that you can stay behind in your work and be better qualified for the job. Through study-thinking-improvement, my ideological quality, moral quality and working ability have made obvious progress.
Second, keep your feet on the ground and work hard.
The office is a department with complicated work and heavy tasks. As a member of the office, he shoulders the heavy responsibility of leading assistant, and at the same time, he also takes into account many experts in the normal operation of the organ. Whether in the work arrangement or in dealing with problems, he should be considerate and independent. These are the unshirkable responsibilities of office staff.
Over the past year, I have firmly established the idea of "no small matter in the office", and I have done my duty and worked hard. The first is to be familiar with your own business and be competent. After work, I gradually improved my understanding of the investigation and study through all the information I could find, so as to do a good job. Secondly, we should take our work and everything given by our leaders seriously. The office is a bridge for the county government to provide information and report information. Doing office work well plays an important role in the normal operation of the county's work.
To this end, no matter what you do, you must adhere to the principle of "six passes" in your work, that is, you can't delay the work assigned by the leaders in my hands, you can't let the official documents being processed pile up in my hands, you can't let all kinds of mistakes happen to me, you can't let the notice that you came to contact me be ignored, you can't let any gossip come out from me, and you can't let the image of the office be damaged here. The third is to pay attention to the image. The office is the window of the county organ, so I always pay attention to my manners, and don't affect the image of the whole organ because of my own fault.
Third, the correct style and correct position.
In my work, I always adhere to the diligent, pragmatic and efficient work style and do a good job seriously. Obey the arrangement of leaders, regardless of gains and losses, and don't pick the weight. We only pay attention to the work, regardless of the thickness of the other party, and strive to do our work well in the least time. Since our work, we have never delayed anything assigned by the leaders. In life, we should adhere to the upright, modest and simple life style, straighten our position, respect leaders, unite with comrades, get along on an equal footing, treat others sincerely, do not follow the trend, do not bully the weak and fear the hard, correctly handle the relationship between the ruler and the degree of getting along with leaders and colleagues, stress principles on major issues, stress style on minor issues, and consciously resist the erosion of decadent ideas.
Fourth, the existing problems
Through a year's work, I also clearly see that I still have many shortcomings, mainly:
1. The understanding of office work is not comprehensive enough, and some work ideas have coping phenomena;
2. The creativity of work is not strong enough, lacking the spirit of hard work and hard struggle;
3. The study and mastery of new policies and regulations is not enough, and there is still a gap with the work needs under the new situation;
4. The research work is not deep enough, and the working methods need to be improved. These deficiencies, I will strive to improve in the future work, and strive to do a better job.
In short, over the past year, I have gained a lot through hard study and continuous exploration. I firmly believe that I can do it well as long as I work hard. After working in the office for a year, I sometimes feel that I have experience or handle things by my own judgment, so there are many problems, which have caused a lot of trouble to the leaders and made me lose face at that time. Finally, with the help of the leader, I solved the problem, only afterwards did I know whether it was my lack of social experience or improper handling. I am determined to improve my quality in my future work, rest and learn more about the philosophy of dealing with others, so that I can surpass myself now.