Challenge: the spirit and action of challenging without fear of difficulties.
1: Start, a new starting point for accelerating gear shifting.
1: challenge 1 all fields
1: 10 production and sales 1 ten thousand.
+:Aggregating many 65438 +0 goals and condensing the same challenge goals and dreams; Homophonic with "Jia", it contains the meaning of beauty and prosperity.
Vision statement:
Dongfeng Honda hopes that through the promotion of the "Challenge 1+" plan in the next decade, it will become an enterprise with international leading level and sustainable competitiveness, and can provide outstanding value beyond customers' expectations. In order to realize this vision, the "Challenge 1+" plan will focus on expanding product lines, introducing new technologies and expanding customers' joy; Highlight Dongfeng Honda's "Challenge"? High quality? Characteristics of trust; The work is carried out in three strategic directions: strengthening the function of R&D, accelerating personnel training and establishing the foundation of self-reliance.
By 2023, Dongfeng Honda will achieve an annual production and sales scale of more than 6.5438+million vehicles, and the cumulative number of customers will exceed 6.5438+million. On the basis of this customer, Dongfeng Honda will continuously strengthen the trust of customers, society and employees in the enterprise by continuously improving products and services, increasing investment in public welfare and environmental protection, and continuously optimizing the development environment of employees.
At the same time, Dongfeng Honda will actively promote the introduction of FUNTEC. In the next few years, FUNTEC's environmental protection technology, comfort technology and safety technology will be gradually applied to Dongfeng Honda models. With FUNTEC as the supporting force, Dongfeng Honda will enter a new stage of development in the next decade. Since its establishment in July 2003, Dongfeng Honda has attached great importance to quality management and formulated strict quality management standards. A total quality management system has been established in the whole value chain of the enterprise: high-quality and efficient work has been realized in the whole value chain of the enterprise, including research and development, procurement, vehicle production and sales. In June 2004, the company passed the ISO900 1:2000 international standard (quality management system) certification.
From parts to vehicles, Dongfeng Honda pays attention to quality control in all aspects of product manufacturing, and has built leading domestic engine laboratories, emission laboratories, vehicle laboratories and advanced vehicle quality assurance inspection lines. In the production process, the company's quality management strictly implements the "three noes" principle of no acceptance, no manufacture and no outflow to ensure that qualified products are produced in each working procedure.
In 2008 and 20 1 1 year, Dongfeng Honda brand ranked first among domestic automobile enterprises in the annual quality survey (IQS) report of new cars in China released by J.D.Power Asia Pacific Company. The R&D center was established in 2009, which mainly undertakes the development of Dongfeng Honda's own models and the technical support, localization and adaptive development of Honda brand models. At present, the R&D center has built a perfect development management system and built more than 10 professional laboratories, which have strong test and analysis capabilities for vehicles and parts. The first self-owned model, Siming CIIMO, was successfully launched in April 20 12.
In the future, the company will continue to promote independent research and development, effectively strengthen its research and development capabilities, and continuously introduce high-quality and cost-effective independent models suitable for China consumers, based on its own development plan and market demand. Used car sales
Dongfeng Honda has established a leading domestic replacement business standard, provided professional training for the second-hand car business personnel in authorized replacement service shops, and obtained double certification from Dongfeng Honda and the state, providing customers with a professional, convenient and worry-free one-stop second-hand car replacement business.
Certified sales of used cars
Dongfeng Honda Xinyu used car is a vehicle sold in Dongfeng Honda special store after the company authorized the used car certification shop to conduct all-round inspection on used cars with certain age, mileage and condition.
Dongfeng Honda Xinyu used car adheres to the service concept of "great care, 100% trust", and provides customers with certified products of Dongfeng Honda used car with excellent value for money through its high preservation rate, excellent after-sales service and professional standard process.
Personal automobile finance
Dongfeng Honda reached a strategic cooperation intention with many famous domestic financial institutions, and launched a credit card installment car purchase project to provide customers with more payment methods and richer financial products.
Special insurance
Dongfeng Honda cooperates with many well-known large insurance companies in China to determine the whole process service standard of Dongfeng Honda special store from underwriting to claim settlement, and provides customers with insurance services covering the whole process of insurance scheme design, on-site billing, 24-hour claim hotline, emergency rescue, special store maintenance standard loss determination, professional maintenance and assistance in claim settlement.
Extended warranty service
In order to maximize customer satisfaction, Dongfeng Honda launched extended warranty service. Customers can continue to enjoy Dongfeng Honda's pure accessories and professional technology after the vehicle leaves the original factory warranty period, so as to preserve the value when the vehicle is transferred.
after service
Always put the interests of customers first, and strive to provide customers with international quality products+substantial trust;
"Love"-enthusiastic care: during the warranty period, provide on-site maintenance service for vehicles that cannot drive safely due to product quality problems during driving, and bear the trailer expenses.
"Fast"-quick response: reply to all your questions at the first time and ensure the delivery of the car within the agreed time.
"Truth"-exact guarantee: provide professional advice for your car after sale and pay a return visit within 3 days.
"Real"-real price: the whole service clearly states 100% of all expenses, which will be confirmed with you at any time.
"Sincerity"-Sincere response: If the above commitment is not fulfilled, after receiving your effective complaint, we will provide you with the maintenance time fee of 5000km for the whole vehicle free of charge. Social responsibility (green values)
Dedicated to Dongfeng Honda, casting the future with responsibility
Dongfeng Honda always believes that enterprises and society are born of * * *. As a socially responsible enterprise, Dongfeng Honda insists on fulfilling its corporate social responsibility while developing at a high speed, and is committed to making contributions in the fields of environmental protection and public welfare.
As a global citizen and social enterprise, Dongfeng Honda has long adhered to the basic concept of "giving children a blue sky". With the concept of building green factories, implementing green procurement, producing green products, building green sales, paying attention to green growth and becoming green citizens, we will guide enterprises to achieve sustainable development of environmental friendliness and resource conservation in their entire value chain, pursue the friendly and harmonious coexistence of "environment, human beings and nature" and strive to contribute the greatest value to consumers and society.
Dongfeng Honda takes the concept of "full participation, serving the society and enjoying the joy" as its public welfare activity, and continues to contribute to social public welfare undertakings, making continuous efforts to become an enterprise that the society expects to exist.
Green factory
Dongfeng Honda has always adhered to the concept of building a "green factory" and applied environmental protection technology in many fields. The first factory uses the waste heat of drying furnace and solar energy collection system in the painting factory to reduce CO2, and reduces VOC emission by shortening the painting process. As the world's leading advanced environmental protection factory, the second factory also adopted a number of new domestic advanced technology and equipment for the first time, reaching the international leading level in terms of production efficiency, product quality, energy saving and emission reduction. The painting workshop adopts the advanced 4C2B process in the current industry, which greatly reduces the natural gas consumption.
И o14001environmental management system certification
On June 5438+February 65438+May 2006, Dongfeng Honda successfully passed the ISO 1400 1 environmental management system certification.
Use of Waterborne Coatings
The first factory adopted water-based coatings, which reduced VOC (volatile organic compounds) emissions by 90%.
The synthetic resin department of No.2 Factory was further improved by painting water-based primer, and VOC emission was reduced by 96%.
Low noise and low energy consumption production line
Both the first and second factories use friction drive chains, which reduces power consumption by 65% and noise by 20%.
Recycle
The reclaimed water from the sewage of the first and second factories is used for road spraying, landscape irrigation and toilet flushing. After reverse osmosis treatment, the reclaimed water is reused in the production process, and the reclaimed water reuse rate reaches 90%.
The waste heat of painting in the Second Factory is reused, and the waste heat of gas discharged from the oven is collected by this device for air preheating, which reduces power consumption and CO2 emission.
Ten thousand yuan GDP energy consumption
The total energy consumption of ten thousand yuan production is 0.0096 tons of standard coal/ten thousand yuan.
Solar energy/solar energy
Dongfeng Honda No.1 Factory is the first enterprise in the central region to independently build a solar photovoltaic grid-connected power generation system. The annual power generation of the system is about 654.38+10,000 kWh, which is equivalent to reducing CO2 emissions by about 654.38+0.00 1 ton, that is, reducing deforestation by 654.38+0.0 1 10,000 square meters.
Dongfeng Honda No.2 Factory firstly transported the electric energy collected by the solar power generation system to the assembly line for production and lighting. This is the first Honda factory in the world and the first project of China automobile industry. The project has a scale of 600 kilowatts and an annual power generation of 550,000 kilowatts. It can reduce CO2 emissions by about 550 tons per year, which is equivalent to about 5.5 million square meters of forest absorption.
Green citizen
Dongfeng Honda actively advocates environmental protection and cares for home with practical actions.
Green procurement
Supplier ISO 1400 1 certification
Dongfeng Honda has nearly 222 suppliers, 98% of which have passed ISO 1400 1 certification.
Centralized logistics
As the first successful centralized logistics enterprise of Dongfeng Company and Honda China, Dongfeng Honda has improved the transportation efficiency of vehicle logistics and reduced the resource occupation by controlling the vehicle parts logistics, modifying the transportation mode and route, and mixing the parts of two or more manufacturers.
green sales
In the field of sales, Dongfeng Honda is actively committed to providing customers and the market with more green products with low emissions and low fuel consumption.
Participate in regional environmental protection
Dongfeng Honda encourages franchised stores to actively participate in environmental protection activities in the region and develop together with the region.
Pass on green values
Dongfeng Honda special store is the company's window to the public. Long-term adherence to the concept of green environmental protection to every customer has played the most direct role in demonstrating and promoting social environmental protection.
Green specialty branch
Dongfeng Honda regards environmental protection as an important work of the company. Through automobile sales and services, based on law-abiding and pollution prevention, we will continuously improve the level of environmental management, make positive contributions to safeguarding human health and protecting the global environment, and build a green special sales service shop with practical actions.
green product
conservation of energy
Civic: equipped with 1.8L i-VTEC engine, it has the lowest fuel consumption among all models above 1.6L in the fuel consumption evaluation of the National Development and Reform Commission.
CR-V: Honda's latest 2.0L/2.4L i-VTEC engine is adopted, which has the lowest fuel consumption among similar models.
environmental protection
CR-V, Civic, SPIRIOR, Elysee and CIIMO all meet the national IV emission standards.
Dongfeng Honda takes the lead in controlling harmful pollutants and heavy metal pollutants in the car and creating a green driving environment.
Environmental protection honor
Dongfeng Honda was awarded "social responsibility contribution unit" by the representative office of the United Nations Environment Programme in China.
Dongfeng Honda120,000 passenger car fixed assets investment project won the "National Environmental Friendly Project" award, the highest environmental protection award in China.
Dongfeng Honda won the "China Baosteel Environmental Excellence Award".
Social responsibility (public welfare)
social welfare
With the rapid development of enterprises, Dongfeng Honda has never forgotten to repay the society. The company's long-term public welfare activities include: organizing all employees to donate money to earthquake-stricken areas (Wenchuan, Yunnan, Yushu, Qinghai), offering condolences to poor primary schools (Fengyi, Maoxian, Huangpimao, Hubei), children's welfare homes, nursing homes and other long-term assistance activities. While advocating and attracting more caring people to join the ranks of giving back to the society, the company pays more attention to the two-way investment in finance and spirit.
Environmental protection practice
Adhere to the concept of green development, adhere to the concept of "giving children a blue sky" and carry out "green first" activities. Over the years, we have insisted on tree planting activities in Inner Mongolia, for all employees, and for primary school students, we have carried out colorful environmental protection theme activities such as "dancing under the blue sky and painting colorful dreams".
safety education
Advocating to serve the society with their own professional knowledge, the company has 28 lecturers specializing in four-wheeled vehicles. Through holding elementary school students' safety knowledge guidance classes and emergency drills for escape and evacuation, students' safety awareness of obeying the rules and laws was cultivated from an early age, and Dongfeng Honda's good corporate citizen image was displayed.
volunteer
The company calls on all employees to actively participate in and cooperate with various competition service activities inside and outside the company. Today, Dongfeng Honda volunteers have grown into a team of 200 people. Through the role of volunteers, we can convey the spirit of public welfare dedication and guide employees to feel happy together.