In study, work and life, the number of letters of guarantee is increasing. A letter of guarantee is a letter in the name of a group or an individual, expressing the determination to guarantee to a superior organization, leader or individual with a tough attitude. What kind of protection have you seen? The following is the product after-sales service guarantee I sorted out for you. Welcome to read the collection.

Product after-sales service guarantee 1 In order to ensure the quality and safety of animals and animal products, our company makes the following commitments:

First, consciously abide by the "Regulations on Animal Epidemic Prevention" and other relevant laws and regulations, purchase and operate according to law, and do not sell drugs such as clenbuterol that are explicitly prohibited by the state;

Two, obtain the "animal quarantine certificate" according to law, strictly implement the quarantine filing system before storage when purchasing animal products from other places, and never purchase animal products from areas at risk of epidemic diseases.

3. It is not allowed to purchase and operate additives such as "lean meat powder and albumin" and other prohibited animal products that are explicitly prohibited by the state; No animal products containing drug residues and diseases without quarantine certificates shall be sold.

Four, earnestly implement the prevention and quarantine measures, establish and improve the animal epidemic prevention files, and consciously accept the supervision and inspection of relevant departments.

Five, actively participate in and assist the competent authorities to carry out the activities of quality and safety improvement of animal products, and set an example for * * * to do a good job in quality and safety of animal products. Commitment unit: Yishengjiu Trading Co., Ltd.

Xx，xx，XX，XX

Product after-sales service guarantee 2 Dear customers,

First of all, thank you for choosing our products.

Since its establishment, based on the concept of mutual trust, mutually beneficial cooperation and common development, the company has always positioned product quality as the core of the company's participation in market competition.

According to the product quality requirements, the company has established a strict quality management system. Strictly control and manage all links related to product quality, establish scientific inspection procedures, quantify inspection indicators, and place the responsibility on people to ensure the company to continuously and stably produce qualified products. The company strictly controls raw materials, prevents unqualified products from flowing into the production site, and establishes a good supply-demand relationship with suppliers.

Our company has established a regular employee quality training system, learning new knowledge and information of quality management, establishing every employee's quality consciousness, and regulating their own behavior, from a screw to a whole machine, meticulous and striving for perfection. The quality assurance department has established a standardized inspection procedure, equipped with perfect inspection means, and carried out inspection in strict accordance with the procedure, doing every link of product quality inspection well, and not letting an unqualified product leave the factory.

On this basis, we also make the following commitment to you: We will do a good job in after-sales service of our products in accordance with the requirements of contracts, technical agreements and other documents signed by both parties, as follows:

1. As your company uses our products, our company will provide on-site after-sales service at any time to ensure timely and accurate handling of on-site failures;

2. During the warranty period stipulated in the contract and technical agreement signed by both parties, our company provides warranty for the quality problems caused by non-man-made damage when users use this product normally;

3. During the warranty period, paid maintenance service shall be provided in the following situations: (1) damage caused by man-made or irresistible natural phenomena; (2) Failure or damage caused by improper operation; (3) Failure or damage caused by product modification, decomposition and assembly.

Hefei Incheon xx electric power co., ltd.

20xx 65438+ February

Product after-sales service guarantee 3 Dear users:

XXXXXX Co., Ltd. adheres to the policy of customer first and quality first, and sincerely thanks you for choosing our products. We guarantee that the technical services and perfect after-sales services provided by the products are as follows:

1. We promise our users that our products have strict quality assurance.

We guarantee that all the products we provide come from formal channels, adopt the best materials and first-class technology, and meet the quality, specifications and performance requirements stipulated in the contract in all aspects.

3. We promise to actively cooperate with relevant professional construction teams to ensure the safety, high quality and timely completion of the project.

4. We guarantee that the products can meet the specific requirements of engineering construction and use after correct installation, reasonable operation and maintenance.

We promise to provide free technical consultation during and after product installation.

6. We guarantee to provide users with quick after-sales service and technical support, and solve problems in time when found.

7. We guarantee free maintenance and replacement of our own products or spare parts with quality problems.

8. We guarantee that after receiving the written or telephone notice from the customer, we will send people to the site to eliminate the problem in time, without charging any fees (excluding the damage caused by man-made and irresistible natural disasters).

9. We guarantee to complete the service task with high quality in strict accordance with the customer's requirements, seriously answer the customer's questions, and actively provide various solutions for customers to choose from, so as to achieve customer satisfaction.

10. Serve customers on the principle of honesty and customer first.

Product after-sales service guarantee 4. Product (or commodity) quality and after-sales service guarantee.

1, warranty period, scope and warranty conditions

The seller guarantees that the equipment has no defects in the manufacturing process, and that the equipment can operate normally according to the relevant technical specifications specified by the seller. The seller shall guarantee the quality of the equipment. The warranty period is: self-produced hardware lasts for 24 months from the date of signing the final verification certificate, and software lasts for 24 months from the date of signing the final verification certificate. If the upgrade cost is caused by the defect of the seller's system software, it shall be borne by the seller, and the upgrade cost of the system software caused by the new function proposed by the buyer shall be settled by the buyer and the seller through consultation. During the warranty period, the seller shall repair or replace the equipment and materials that do not meet the above guarantees free of charge according to the requirements of the buyer, and the round-trip transportation insurance premium for the repaired or replaced parts shall be borne by the seller.

2. Speed of problem solving and troubleshooting

Hotline service: service time: 7*24.

Response time: 1 hour gives the solution.

Emergency support service: service time: 7*24.

Response time: 1 hour gives the solution.

6 hours to other prefecture-level cities

8 hours to reach the county.

Hardware replacement service: service time: 7*24.

Response time: 4 hours to arrive at the scene (emergency)

Published the next working day (other)

3, equipment use training and guidance

Huawei provides free on-site training and arranges it at various points. The number of people is not limited, and the cycle is one day. The content is operation and maintenance.

4. Other commitments in after-sales service.

① Installation:

The seller provides engineering service system, including hardware installation and software debugging.

(2) Regular inspection time and inspection items:

During the warranty period, we will provide regular software inspection service once a year. The time is proposed by you and settled by both parties through consultation. Huawei provides software inspection services, including business configuration, equipment software and running status. ③ Time and content of regular cleaning:

Equipment cleaning service is not provided.

④ Other commitments:

not have

5. Contact information of after-sales service (contact person, telephone number, maintenance point, etc.). )

Contact person of Jinhua Office: Pu Qiang 15057 182495.

Huawei's centralized telephone number: 800-8302118/0755-28560000.

Huawei's original receiving address: Building 2, Nangang Industrial Park, No.3 Industrial Zone, Tangtou Village, Shiyan Town, Baoan District, Shenzhen Consignee: Maintenance Service Center.

Postal code: 5 18 108

Tel: 0755-295111/29510000.

Fax: 0755-29510029

6. Other preferential conditions

not have

Tenderee: Zhejiang Guanglian Information Network Co., Ltd.

Signature representative:

20xx July 23rd: (Seal)

Product after-sales service guarantee 5 Our company entrusts local distributors to be responsible for after-sales service in this area. If you have any objection to the quality of our products, please contact the local distributor or call our after-sales service number: XXXXXXXXX, and we promise to make a handling opinion within 24 hours after receiving the objection. If on-site treatment is required, ensure that professional technical service personnel are dispatched in time for on-site treatment.

Under the same competitive conditions, our company will sincerely provide you with the most favorable price without reducing the technical performance of the products or changing the parts of the products.

Xxxx Co., Ltd. adheres to the policy of customer first and quality first, and sincerely thanks you for choosing our products.

Make the following guarantees:

Xxx (hereinafter referred to as us) in xxx's project bidding, if we are lucky enough to win the bid, we are very grateful to the judges and the construction unit for their trust. During the construction and construction of this project, in addition to responding to all the terms in the bidding documents and the contents of the performance contract, we make the following commitments to the after-sales service of this project:

1. We promise our users that our products have strict quality assurance.

We guarantee that all the products we provide come from formal channels, adopt the best materials and first-class technology, and meet the quality, specifications and performance requirements stipulated in the contract in all aspects.

3. We promise to actively cooperate with relevant professional construction teams to ensure the safety, high quality and timely completion of the project.

4. We guarantee that the products can meet the requirements of engineering construction and use after correct installation, reasonable operation and maintenance.

Service efficiency: If the equipment fails within the warranty period or outside the warranty period, the maintenance personnel can arrive at the site within 24 hours after the supplier receives the notice and start the maintenance.

Quality assurance: As an equipment supplier, the products provided by our company for this bid are all in the original packaging of the manufacturer, which conforms to the quality certification and quality certification system of the same company, and provide product technical data (including installation instruction, product packaging catalogue, Chinese product instruction, certificate of conformity, warranty, etc. ).

We promise to provide free technical consultation during and after the completion of product A and product B. ..

6. We guarantee to provide users with quick after-sales service and technical support, and solve problems in time when found.

Service efficiency: If the equipment fails within the warranty period or outside the warranty period, the maintenance personnel can arrive at the site within 24 hours after the supplier receives the notice and start the maintenance.

After the warranty period ends, our company will continue to provide after-sales service, and be responsible for regular maintenance and repair of the provided equipment. We will provide lifelong service for any one year, and only charge spare parts fees, free of maintenance fees.

7. We guarantee free maintenance and replacement of our own products or spare parts with quality problems.

According to your tender invitation for the "20xx Annual Office Automation Equipment Fixed-point Agreement Procurement Project of Changle Municipal Units and Social Organizations" with the tender number fzbyz2007007, we hereby make the following after-sales service commitment for this project:

8. We guarantee that after receiving the written or telephone notice from the customer, we will send people to the site to eliminate the problem in time, without charging any fees (excluding the damage caused by man-made and irresistible natural disasters).

9. We guarantee to complete the service task with high quality in strict accordance with the customer's requirements, seriously answer the customer's questions, and actively provide various solutions for customers to choose from, so as to achieve customer satisfaction.

10. Serve customers on the principle of honesty and customer first.

The product quality shall strictly follow the standards of cj 128-cj 128-20xx "Heat Meter" of the Ministry of Construction and the national metrological verification regulation jjg225-20xx, and shall be carefully implemented according to the terms of the contract; The warranty period of the products provided by our company is 5 years, and the quality problems will be repaired free of charge during the warranty period. The maintenance beyond the warranty period only charges for materials and is guaranteed for life. All products used are accompanied by signs and certificates; Establish professional pre-sales and after-sales service, and provide users with professional technical consultation and professional after-sales guarantee at any time; In the process of installation and debugging of products or accessories, once there is a problem, the principle is to deal with the problem first and then distinguish the responsibilities, in order to meet the needs of customers.

Protect your legitimate rights and interests and avoid unnecessary losses. If the product fails or is damaged due to the following reasons, you will not be entitled to free warranty, and you can choose paid service.

Product after-sales service guarantee 6 product after-sales service and commitment to products

In order to improve the visibility of the enterprise and establish the corporate image, our company solemnly promises to you in the spirit of "all pursuit of high quality and customer satisfaction" and the principle of "the most thoughtful service and the most reliable product quality":

A, product quality commitment:

1. There are quality records and test data for the manufacturing and testing of products.

2. In order to test the performance of the product, we sincerely invite users to personally check the whole process and performance of the product, and use the product only after it is confirmed to be qualified.

Second, after-sales service commitment:

1. Service tenet: fast, decisive, accurate, thoughtful and thorough.

2. Service tenet: service quality wins users' satisfaction.

3. Service efficiency: If the equipment fails within the warranty period or outside the warranty period, the maintenance personnel can arrive at the site and start maintenance within 24 hours after the supplier receives the notice.

4. Service principle: the quality warranty period is two years. During the warranty period, we will repair and replace the parts damaged due to quality for free. For the parts damaged outside the warranty period, only the cost of the parts provided will be charged. For the equipment damaged by the buyer's human factors, the parts repaired or provided by the supplier shall be calculated at the cost price.

5. During the warranty period, the system should be tested every three months and readjusted every six months. After the warranty period, our technicians will pay no less than three return visits every year to investigate the users' usage.

Third, user training.

Be responsible for training customers in related operations, including theoretical training and on-site training, and provide training.

For a complete set of after-sales service information, trained operators can be familiar with the equipment structure, working principle, operating equipment and daily maintenance.

Technical training content

① System overview, including principle, composition and function.

② Troubleshooting of Common Faults

(3) Inspection, adjustment and maintenance of all parts of system equipment.

(4) Equipment operating procedures and operating precautions

Shenyang Jinchuan fire control engineering co., ltd

20xx March 12

Product after-sales service guarantee 7 product quality and after-sales service commitment

Our company's commitment is to provide customers with high-quality products, satisfactory services and surprises; Customer first is our business philosophy, thus winning their trust and long-term patronage; The reputation of the company is not only based on the advanced and reliable products we provide, but also depends on the extensive and high-quality services we provide. To this end, the company has trained a strong technical service team to provide customers with quality services.

We will provide localization services for this project with a three-year warranty. Train the technicians of the user company to provide 24-hour telephone and technical support and service.

(a), technical support and service principles

1, on the premise of ensuring the safe, reliable and high-quality operation of the basic communication platform of the whole system.

2, adhere to the interests of users first, high-quality operation of the system first.

3. Adhering to the tenet of "sincere cooperation" and adhering to the principle of "customer first".

4. The process of technical support and service is strictly in accordance with the requirements of quality system specifications, and the quality policy of "people-oriented, technological innovation, customer first and continuous improvement" is adhered to.

(2), technical support and service objectives

1 aims to provide comprehensive, multi-level, professional and comprehensive system engineering services.

2. Provide integrated service solutions including scheme design, business analysis, project implementation management, computer system integration, software application and maintenance.

3. Ensure the safe, reliable and high-quality operation of the basic communication platform of the whole system, and strive to make this project a high-quality project implemented in strict accordance with the quality system specifications and a project satisfied by users.

(3) Characteristics of service

The services provided by our company have the following characteristics:

Integrated system service: Our company can undertake the service responsibility of the whole management system. Customer service center can provide users with a series of services, including installation and maintenance of mainframe, storage, database and network, as well as application software transplantation, data exchange, technical consultation, network installation and management. Our company provides users with a complete system construction scheme while providing all-round services;

Rich user training, our company's training courses include technical topics such as project management, troubleshooting, daily maintenance, data warehouse, etc., to help technicians and business analysts acquire relevant knowledge faster, quickly improve their technical level and analytical ability, and ensure the normal operation of the system;

Quick response ability, when the system encounters an accident, our company will respond immediately after receiving the fault report, and send technical experts to the scene within 24 hours to ensure that the fault problem can be solved in the shortest time.

(4), service commitment

While vigorously exploring the market, we attach great importance to after-sales service and technical support, always adhere to the principle of "customer first", always pursue the purpose of "seeking truth from facts and serving warmly", and take it as our responsibility to fully meet all the needs of users. Not only to provide customers with first-class products, but also to provide first-class services. Respond to the service needs of users at the first time.

The goal of technical support and after-sales service is to ensure the normal operation of the equipment (including all components) we provide, to reassure users and to satisfy them. Our company will cooperate closely with relevant hardware and software equipment manufacturers to provide comprehensive, effective, timely and long-term technical support and services for the project unit. We will also cooperate with other project construction units in terms of service and support to ensure the normal operation of the system.

Through regular inspection of the system, our company finds and solves potential problems. Once a fault occurs, it can accurately eliminate the fault and restore the normal operation of the system.

When designing and planning software and hardware, consider the overall needs of customers and future business development needs, and reserve expansion space and upgrade ability.

When the hardware equipment changes and the software is upgraded, our company sends technicians to give guidance.

Telephone:

Fax:

Contact person:

Address: