It is necessary to strictly regulate the state that employees should present from head to toe in the service process, and explain the possible mistakes in the service language to employees by means of case scenario reproduction. Finally, employees should also conduct simulation training for the staff of ticket vending machines and gate stations to further deepen their understanding of service specifications.
Shanghai Metro Line 7 is the ninth subway line in China and Shanghai. Construction began at the end of 2005. The first phase of the project (Shanghai University Station to Huamu Road Station) was opened on February 5, 2009, and the north extension (Meilan Lake Station to Shanghai University Station) was opened on February 28, 2065, with 438+00. Houtan Station was put into operation on April 20th, 20 10, Panguang Road Station and Liuxing Station were put into operation on June 30th, 20 14, and Qihua Road Station was put into operation on July 22nd, 2014, with orange logo.
Shanghai Metro Line 7 runs northwest-southeast, starting from Meilan Lake Station in Baoshan District in the north, passing through Putuo District, Jing 'an District and Xuhui District, connecting Shanghai University, Dahua Residential Area, Jing 'an Temple, Changshu Road, the north and south sides of the Expo Park, Liuli Residential Area, Beicai Residential Area and Shanghai New International Expo Center, and ending at Huamu Road Station in Pudong New Area.