Beijing Jiaotong University, Taiyuan University of Technology, Beijing Humanities Railway Institute, Nanjing Railway Vocational and Technical College, Gansu Wantong Future Technical College, Yunnan Huaxi Aviation Tourism College, Harbin Railway Construction Engineering Senior Technician College, Shandong Information Vocational and Technical College, Shougang Institute of Technology, Beijing Printing Institute, Beijing International Economic and Trade Research Institute, etc.

Advantages and development trend of high-speed rail crew

1, professional services

One of the advantages of high-speed rail crew major is to provide professional services. Flight attendants are specially trained and have rich service skills and knowledge, which can provide passengers with a quality service experience. Through professional services, improve passengers' satisfaction with high-speed rail and build brand image.

2. Safety management

The high-speed rail crew major also pays attention to safety management. Flight attendants will receive strict safety training, be familiar with emergency handling procedures and safety regulations, and be able to respond quickly and organize passengers to evacuate in an emergency. They bear the important responsibility of ensuring the safety of riding and the safe operation of high-speed rail.

3. Digital development

The high-speed rail crew major is developing in the direction of digitalization. With the progress of science and technology, digital technology is gradually introduced into high-speed rail crew work, such as using intelligent equipment and systems for information management and service calls. The development of digitalization can improve work efficiency, optimize service process and enhance passenger experience.

4. Intelligent application

The high-speed rail crew major is also facing the development trend of intelligent application. Intelligent technology can be applied to crew information system, intelligent security inspection equipment, intelligent service robot, etc., to improve service quality and efficiency. For example, intelligent voice assistants can provide consultation and navigation services for passengers.

5. International development

The high-speed rail crew major is also facing development opportunities internationally. China's high-speed rail technology and management experience have attracted international attention, and China's high-speed rail crew members have played an important role in overseas cooperation projects. With the promotion of the "Belt and Road Initiative", the high-speed rail crew major will gradually enter the international arena.

6. Improve the quality of flight attendants.

The future high-speed rail crew specialty requires the improvement of the comprehensive quality of crew members. In addition to professional knowledge and skills, flight attendants also need to have good communication skills, teamwork skills and cross-cultural communication skills. Improving the quality of flight attendants can further improve the quality and level of high-speed rail service.

7. Service innovation and personalization

The high-speed rail crew major will continue to promote service innovation and personalized service. According to the needs and characteristics of passengers, provide customized service plans, such as providing special services such as WiFi, catering and rest areas. This personalized service experience can increase passengers' dependence and satisfaction on high-speed rail.