Start with professional knowledge training.
This is the key to realize the transformation from "salesperson" to "property consultant".
Is the focus of training, which can be divided into four parts:
First, the basic knowledge of real estate includes basic concepts.
Laws and regulations, mortgage payment rate, etc. ; Second, the details of the real estate (including scale, location, facilities, price, apartment type, main selling points), surrounding environment and public facilities, traffic conditions, and urban development planning in the region; The third is the analysis and judgment of competitive real estate; Four, property management training (service content, management standards, public contracts).
Sales skills training. This is service skill training, the main purpose of which is to improve the on-site sales staff.
Observation ability, on-site communication ability and on-site grasping ability, so as to improve the transaction probability and promote the overall sales performance.
Mainly includes:
Answer negotiation skills, set answer skills with questions, ask guests about their needs and economic situation,
Expectation and other skills, telephone answering (dialing) skills, sales promotion skills, language skills, body language skills, customer psychological analysis, "forcing (forcing customers to place orders)" skills, exhibition venue atmosphere grasping skills, and going out to visit skills.
Let's start with these. I hope the above will help you.