1 See if it is reasonable. For example, if it is reasonable, record the work order and inform it, and then the staff will contact. If it is unreasonable, correct the rejection of common terms of service.

Apologize first, then appease and explain. If the user really doesn't approve, he can ask the shift supervisor for help or record the complaint work order.

Apologize first, then appease the explanation. If you really don't approve, you can ask the shift supervisor for help, or record the complaint work order.

Explain first. If you really can't handle it, just refuse it in the terms of service.