It's almost five months since I entered XXX. I changed from an inexperienced student to a qualified cashier step by step. During this period, I felt a lot. When entering the cashier's department, the class teacher will arrange for new employees to take a five-day master's degree. In five days, if I pass the exam, I will start using the computer independently. During these five days, I must be familiar with and remember all the operations on the computer, and remember the examination contents of radiology. At first, I was nervous about getting on the computer. I'm afraid of making mistakes, and the speed is very slow. Some customers will be impatient and complain constantly. At this time, they can only smile and say sorry to the customers, and ask them to wait a moment. With the passage of working hours, my operation has become more and more skilled, and I have learned a lot accordingly.
At work, always be careful, and never bring emotions to work because of personal things. As a service industry, this is absolutely not allowed, which will easily lead to a vicious circle and worsen the relationship with customers. When we walked into the cashier's office, our supervisor told us during the training that no matter how grandiose we are in life, when we put on a red vest, step into XXX and stand beside the cashier to serve our customers, we must face our customers as a service provider and serve them wholeheartedly.
Put yourself in a proper position and don't look down on your work. No matter how simple the work is, it needs to be done with heart. Looking for more work skills and learning from old colleagues can help you avoid detours. If you don't know how to consult other colleagues modestly at work, don't pretend not to know, which will directly affect your normal work. At work, we should help each other, unite as one and cooperate with colleagues.
There are different ways to treat different customers, don't stick to the routine, treat customers warmly and generously, help customers as much as possible, let customers agree with your service and do ordinary work!
Learn to adjust your emotions. You may be wronged at any time in your work. Maybe you have done nothing wrong, but for the service industry, customers are God. How could God be wrong? Therefore, you can only endure it yourself. Unless you don't want to do it or get rid of it, you can't compete with customers. We should also learn from each incident and learn to treat similar customers in our future work. We should learn to treat different people in different ways. By any means, just let him agree with your service and spend that 1-2 minutes happily.
Learn to live a full life. Leaving the school group, living alone and commuting every day, it is easy to get bored. Moreover, the schedule of work and rest is not as regular as that of school. You need to learn to adjust yourself, take care of yourself in life and have a healthy body before you can talk about work. We must work hard to realize our dreams. Maybe the reality is far from satisfactory, but we can't compromise on ordinary life. Take time to recharge yourself, so that you can seize the opportunity when it comes. It's wrong to be strict with yourself at work, strive to be the best, study hard at work, and care about the cashier only if you can't. It is wrong to take every opportunity to learn from others at the same time, which will be of great help to your better job.
Cherish the fruits of labor. Before, I only knew how difficult it was to arrange that poor salary reasonably until I reached out to my parents for money and lived independently. At first, it was always beyond our ability. Later, we gradually learned rational planning and eased this situation. I also deeply understand that it is not easy for my parents to send my brother and me to college, so I should treat them well in the future.
I recommend it carefully.