Maintenance service commitment Article 1 In order to effectively improve the work style, realize the purpose of serving the people wholeheartedly, provide enthusiastic service for the rapid development of Dongtou economy, and create a good fire safety environment, we hereby make the following commitments to the society:
1. The project approval commitment period is shortened by half. The original general work 10 working day for the fire protection design review of building engineering (interior decoration) has been shortened to 5 working days; The acceptance of construction projects was shortened from 17 to 10 working days, and the declaration of fire control acceptance was shortened from 5 working days to 2 working days. If the drawings and materials are inconsistent, a Notice of Supplementary Submission of Drawings and Materials shall be issued within 3 working days after acceptance, and the applicant shall be notified to make supplementary submission. The examination and approval period shall be calculated from the date when the drawings and materials are completed.
Second, it conforms to the principle of urgency; Do what you can if you meet the requirements, and notify the unit once if you don't meet the requirements, pointing out how to rectify.
Three, put an end to the refusal to intercede, the project declaration shall be declared by the construction unit, and the construction and design units shall not be entrusted.
The above is the commitment of our brigade to serve the people and facilitate the work of the masses to ensure the satisfaction of the masses. Please supervise and publicize to the relevant reporting units, so that the reporting units can clearly declare the information needed for the project in advance and facilitate the work of the masses.
We know that as a professional real estate development enterprise, your company's after-sales service is the key to maintain and enhance its good brand. In order to cooperate with your customer service work, and at the same time reflect our willingness to cooperate well with your company, according to the spirit of the bidding documents provided by your company and the contract terms related to the project warranty period, if we win the bid for the production and installation of aluminum alloy doors and windows and aluminum alloy shutters in the second bid section of Dijingwan, we will solemnly promise you the following maintenance services:
1, first of all, our company will abide by the terms of the contract and the tender documents, ensure the quality and quantity, complete all the work within the scope of project responsibility as scheduled, and fulfill the warranty obligations according to the contract;
2. During the warranty period of the project, if the project needs maintenance due to reasons within the scope of our construction responsibility, your company has the right to give priority to sending any professional maintenance personnel for maintenance at the first time.
3. When the professional maintenance personnel sent by your company carry out maintenance, our company promises to provide support, help and disclosure, including materials, technology and pre-construction conditions, so as to help them complete the maintenance work quickly and with high quality.
4. The calculation method of the engineering maintenance cost of the professional repairer dispatched by your company is calculated independently according to the pricing of the professional repairer. We agree that you can deduct it directly from our warranty. If the warranty money is not enough to cover the maintenance cost, we agree that you claim from us that the warranty money is not enough to cover part of the maintenance cost. We fully believe that you will take a fair and just position when dealing with the payment of fees.
5. During the warranty period of the project, when you inform us (in writing or by telephone) that we are responsible for the maintenance of a certain task, we will listen carefully to the requirements of your relevant personnel in terms of command, scheduling and dress, provide thoughtful services and be on call to ensure the quality and effect of the project maintenance.
6. During the warranty period of the project within the scope of our construction responsibility, if there is any problem of maintenance service quality (including entity quality and service quality) that damages your reputation and brand, we will take full responsibility, and all expenses arising from your dispatching professional maintenance personnel for maintenance will be borne by us.
7. During the warranty period of the project, our company will send enough high-quality maintenance management personnel to be responsible for the maintenance according to your requirements, and hand over the list to your project department and property management office at the beginning of the warranty period.
8. With regard to the maintenance service etiquette education for maintenance personnel, in addition to the training that your company may provide, our company will also send people to conduct etiquette and dress training for maintenance management personnel to meet your company's standardized management requirements for maintenance management personnel. If your company conducts training, our company will actively cooperate with the training work of relevant departments of your company, and we have fully considered the slowdown, transportation expenses, cleaning expenses and extra expenses of relevant personnel of our company that may occur during this period.
9. During the warranty period, the maintenance notice issued by the property manager entrusted by your company (which can be written or telephone) is recognized by our company as the maintenance notice issued by your company, and we will abide by it.
As an annex to the contract, this Maintenance Service Commitment will be embodied in the contract. There is no doubt that our company has fully considered this factor in the quotation.
Bidder:
Person in charge of legal person and entrusted agent:
Date:
Maintenance Service Commitment Article 3 Our unit legally purchased mobile phone products in Chinese mainland according to the Provisions on the Responsibility for Repair, Replacement and Return of Mobile Phone Products (referred to as the "Three Guarantees Provisions").
Mobile phones, due to quality and performance failures, can enjoy the services promised by our unit.
1. Within 7 days from the date of purchase, the mobile phone host has a "performance failure" listed in the Performance Failure Table of Mobile Phone Products. You can choose to refund the payment in one lump sum according to the invoice, or you can replace the mobile phone with the same model and specification or repair it. Refund and replacement are the responsibility of the dealer at the place of purchase.
2. During the period from the 8th day from the date of purchase to15th day, the mobile phone host has a "performance failure" listed in the Performance Failure Table of Mobile Phone Products. You can choose to replace the mobile phone host of the same model and specification or repair it.
3. Within one year from the date of purchase, if the mobile phone host has a "performance failure" listed in the Performance Failure Table of Mobile Phone Products, and it still cannot be used normally after two repairs, you can replace the mobile phone host of the same model and specification with the effective maintenance record provided by the repairer in the warranty card. 4. The battery is valid for 6 months from the date of purchase; Charger and charging stand for one year; Headphones are three months old. If it is replaced twice within the validity period of the three guarantees and still cannot be used normally, it can be returned. If sold separately, the payment will be refunded in one lump sum according to the bid price. The dealer in the sales office will provide you with the return service. In order to get the benefits of "guaranteed repair, replacement and return" provided by our company, please: 1. You must truthfully and carefully fill in the three-guarantee certificate and submit it to the point of purchase. 2. Please bring the original warranty card and invoice when repairing (the warranty card and invoice must be filled in by the machine selling unit and stamped with the official seal, and shall not be altered, otherwise it will be invalid). The IMEI sticker on the back of the mobile phone fuselage shall not be torn off, otherwise it will be regarded as private maintenance and will not be guaranteed. 3. Within the validity period of the three guarantees, the user must issue a purchase invoice and a valid three-guarantee certificate in order to enjoy the right to replace and return; If the user cannot issue a valid three-guarantee certificate and purchase invoice, the 90th day after the factory date will be the warranty start date, and the warranty will be free within one year.
4. Within seven days from the date of purchase, due to quality reasons, there are performance failures listed in the performance failure table of mobile phone products stipulated by the state, and after verification by our unit, consumers can return the goods to the original place of purchase with official invoices and valid three-guarantee certificates.
5. In case of performance failure listed in the Performance Failure Table of Mobile Phone Products stipulated by the State due to quality reasons from the 8th day to the 5th day from the date of purchase, an official invoice and a valid three-guarantee certificate proving the date of purchase shall be issued. You can directly replace the faulty part with the user (if the mobile phone is faulty, just replace the faulty head, its accessories, decorative nameplate, etc.). Will not be replaced). At the same time, the original of the old three-guarantee certificate and the copy of the purchase certificate (invoice or receipt) will be recovered, and the service provider will replace the new three-guarantee certificate. The mobile phone service record sheet will indicate the IMEI number of the replacement mobile phone or the serial number of the replacement accessories, write down the date and affix the official seal of the company, so that customers can receive after-sales service from here. The authorized point shall clearly indicate the fault, and return the official invoice or copy of the purchase date, valid three-guarantee certificate and detailed user information (name, contact number and purchase time) to the dealer together with the mobile phone. After the failure occurs, the three-guarantee certificate and user information must be verified in the service, and it is responsible for replacing the mobile phone with the same model and specification.
6. The warranty period is within 7 days from the date of purchase, within/0/5 days from the date of purchase, and within one year from the date of replacement for a new machine.
7. If the faulty machine is repaired for more than 7 days during the warranty period, the spare machine shall be provided to the user free of charge, but the model and accessories of the spare machine must be indicated on the work order, and the spare machine shall be recovered after the original machine is repaired.
Commitment: XXX
Time: XXXX, xx, xx, xx, xx.
Maintenance service commitment Article 4 As the designated unit of automobile maintenance, we solemnly promise within the validity period of the designated maintenance service:
A, maintenance quality assurance commitment
1. The spare parts, spare parts and other materials used meet the national standards, and fake and inferior products are not used or shoddy, and the old ones are replaced with new ones.
2. The warranty period of our brand-new car is 2 years or 60,000 kilometers.
3. The warranty period of replaced spare parts (excluding wearing parts) is 1 year or 20000 km.
4. The quality guarantee period of the replaced vulnerable spare parts is 6 months or 10000 km. Wearable parts refer to filters, appearance parts, light bulbs, control switch buttons or knobs, door handles, brake pads, clutches, rubber parts (the warranty period of wiper blades is 1 month or1000km), tires and glass.
5. Implement Article 37 of the Regulations on the Administration of Motor Vehicle Maintenance, Order No.7 of the Ministry of Communications in 20xx, and implement the quality guarantee period system after the completion of motor vehicle maintenance. The warranty period for vehicle repair or assembly repair is 20,000 kilometers or 100 days; The quality guarantee period of secondary maintenance is 5000 kilometers or 30 days for the vehicle; The quality guarantee period of first-class maintenance, minor repairs and special repairs is 20xx km or 10 day.
6, after the completion of motor vehicle maintenance quality inspection, maintenance quality inspection personnel shall issue the "motor vehicle maintenance completion factory certificate". Mileage and date indicators within the warranty period shall be subject to the first one. The warranty period of motor vehicle maintenance quality is calculated from the date of completion of maintenance and delivery.
Second, the maintenance fee preferential commitment
1. Party and government organs, institutions and social organizations in Zhangzhou City and District from 20xx to 20xx shall be provided in time to provide the bid-winning quotation sheet for the fixed-point maintenance and procurement of official vehicles for the contractor's inquiry.
2, consciously abide by the price concessions and quality warranty commitments, maintenance time concessions, the winning brand car is not higher than 20xx-20xx annual Zhangzhou city, district party and government organs, institutions and social organizations designated maintenance purchase price of official vehicles; Non-winning brand cars are not higher than 80% of the company's quotation standard.
3, maintenance, key maintenance, in order to save money, really need to replace spare parts, use qualified products or genuine products. From 20xx to 20xx, in the fixed-point maintenance procurement of official vehicles in Zhangzhou city, district party and government organs, institutions and social organizations, the cost of maintenance spare parts and materials shall not be higher than 90% of the bid price; Non-winning brand cars are not higher than 90% of the company's quotation standard.
Third, the service commitment.
1, implement an open, transparent and reasonable price system, never falsely report engineering parts, and use ex-factory parts.
2. Provide fast professional maintenance service, implement green channel for reserved vehicles, give priority to on-site maintenance, and provide free cleaning and vacuuming service for finished vehicles.
3. One-stop services such as proactive maintenance reminder, free annual inspection and insurance agency.
4. Provide 24-hour out-of-town assistance service, and within the urban area of Zhangzhou (longwen district and xiangcheng district), the rescue fee and towing fee are exempted, and free door-to-door pick-up service is provided at the request of customers.
5. Provide free testing service and related maintenance once every quarter.
6. Establish detailed vehicle maintenance files, provide daily free maintenance and technical consulting services to ensure that vehicles are in good condition. This letter of commitment is valid from the date of our signature to 65438+20xx February 3 1 day.
Seal of Commitment Unit:
Xx year xx month xx day